Troubleshooting - VTech V.Smile Smart Keyboard User Manual

TROUBLESHOOTING

Problem
The V.SMILE™
power light does
not come on when
the ON Button is
pressed.
The V.SMILE™
power light is
ON, but there is
no picture on the
screen.
The V.SMILE™
power light is
ON, but there
is no picture (or
incorrect picture)
on the TV, and
pressing the OFF
Button has no
response.
1
Possible Reason
1. Incorrect or missing
power connection
2. Program needs to
be reset
1. Incorrect TV
connection
2. Incorrect TV mode
selected
1. Program needs to
be reset
Solution
1. Check if the new batteries are
correctly installed, or an AC/DC
adaptor (9V 300mA, center-
position) is properly connected to
the V.SMILE™.
2.1 Disconnect all power supplies
(batteries and adaptor), then
reconnect power supplies.
2.2 Press the Reset Button located on
the bottom of the main unit, using a
ballpoint pen.
1. Make sure that the yellow plug of
the main unit is connected to the
video IN terminal (usually yellow)
of the TV.
2. Make sure that the TV is set to
"video" mode. Some TVs have
several video inputs and please
make sure you have selected the
video input that matches the video
port connected to the V.SMILE™
unit.
1.1 Remove the SMARTRIDGE™ and
then re-insert it.
1.2 Disconnect all power supplies
(batteries and adaptor), and then
reconnect power supplies.