Sunbeam EM5900 Artista Instruction Booklet page 33

Trouble shooting guide (continued)
Espresso does not have any
crema.
Handle comes off during group.
Coffee is too cold.
No steam from the steam nozzle.
Not enough froth when frothing
Not enough coffee in filter.
Coffee tamped too hard.
Coffee grind is too fine.
Filter handle is not attached correctly, Ensure the handle is firmly positioned
or has not been tightened sufficiently. onto the group head. See "Guide
Top edge of filter is not free of coffee
grinds.
The group head is dirty.
The group head is defective.
Group head rubber seal is worn or
damaged.
Cups, filter basket and
group handle are cold.
If making a cappuccino or latte
the milk may not be heated enough.
Steam nozzle is blocked.
'STEAM' mode is not selected.
Milk is not fresh.
Milk temperature is too warm
to begin with.
Jug
Steam nozzle is blocked.
Milk has been boiled.
Steam nozzle not in correct position.
See "Guide to the perfect espresso"
pg16.
Tamp the coffee grounds lighter.
Change to a coarser grind of coffee.
to the perfect espresso" pg16.
Clean around the edge of the filter and
wipe the group head clean of coffee.
Wipe group head with a damp cloth.
Contact a Sunbeam Service Centre.
Contact a Sunbeam Service Centre.
Pre-heat cups, filters and group handle.
See "Guide to the perfect
espresso" pg 16.
Ensure that milk is heated properly
during texturing, but be sure not to boil
the milk. See "Guide to milk texturing"
pg 18.
See "Care & Cleaning" pg 22.
Press the 'STEAM' button so it is
illuminated.
Ensure the milk is fresh.
Ensure that the milk is well refrigerated
before use.
For best texturing results use a stainless
steel jug and if possible refrigerate or
run the jug under cold water before use.
See "Care & Cleaning" pg 22.
Start again with fresh, chilled milk.
Position steam nozzle just below the
surface of the milk.
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