Canon Viewer User Manual page 53

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Situation
At connection
Couldn't get camera control privileges.
Message
Details
The limit on the number of people queuing for camera control privileges has been
exceeded.
Access to the camera server is apparently overcrowded.
Solution
Wait some time and then reconnect.
Situation
At connection
You do not have video server access privileges.
Message
There is a restriction applied in the camera server settings that limits the IP
Details
addresses of clients allowed to connect.
This is normal operation. This situation is set up by the camera server administrator.
Solution
Situation
At connection
Camera switched off or faulty.
Message
Details
The connected camera is switched off or the RS cable is not connected.
There is a problem with the camera server (with the camera power supply or RS
Solution
cable connection).
At connection
Situation
Invalid WVH file.
Message
Details
There was an error in the information in the WVH file.
There is a coding error (WVH file) in the Web page used for video distribution, or there
Solution
is a problem on the camera server. Check with the administrator of the web page.
At disconnection
Situation
Disconnected
Message
The connection time has expired or the connection was cut due to restart processing on
Details
the camera server.
Restart your Viewer for PC.
Solution
At connection
Situation
Audio connection not possible
Message
Audio connection not authorized on the server side, or the device does not have an
Details
audio connection function.
Check with the camera server administrator.
Solution
Error Messages
53

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