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HP Pavilion Elite d5100 - ATX Desktop PC Limited Warranty

Limited warranty and support guide
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Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it's important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed through the Help and Support Center. Click the
Windows Vista start button, Help and Support, and then click System Information.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________

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Summary of Contents for HP Pavilion Elite d5100 - ATX Desktop PC

  • Page 1 Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center.

  • Page 2: Hardware Limited Warranty

    This HP Hardware Limited Warranty gives you, the customer, service response time is subject to change due to local parts express limited warranty rights from Hewlett-Packard, the availability. If so, your HP authorized service provider can manufacturer. Please refer to HP’s Web site for an extensive provide you with details.

  • Page 3: Exclusive Remedy

    Unless otherwise stated, and to the extent permitted by local YOU SHOULD MAKE PERIODIC BACKUP COPIES law, new HP Hardware Products may be manufactured OF THE DATA STORED ON YOUR HARD DRIVE OR using new materials or new and used materials equivalent to OTHER STORAGE DEVICES AS A PRECAUTION new in performance and reliability.

  • Page 4: Limited Warranty Period

    THIS LIMITATION OF LIABILITY APPLIES WHETHER fault diagnosis identifies that the problem can be fixed using DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER one of these parts, a replaceable part can be sent directly to THIS LIMITED WARRANTY OR AS A TORT CLAIM you.

  • Page 5: Options And Software Limited Warranties

    HP may, at its sole discretion, determine if on-site warranty showing the date of purchase of the HP Option, is your service is required. For example, in many cases, the defect warranty start date. See your HP Option Limited Warranty can be fixed by the use of a Customer Self Repair (CSR) part for more details.

  • Page 6: Software Technical Support

    (a) you (either an individual or a PRODUCT (HARDWARE AND SOFTWARE) WITHIN single entity) and (b) Hewlett-Packard Company (“HP”) that 14 DAYS FOR A REFUND SUBJECT TO THE REFUND governs your use of any Software Product, installed on or POLICY OF YOUR PLACE OF PURCHASE.
  • Page 7 b. Storage. You may copy the Software Product into the b. Restrictions. You may not rent, lease or lend the Software local memory or storage device of the HP Product. Product or use the Software Product for commercial timesharing or bureau use. You may not sublicense, assign c.
  • Page 8 NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR 13. CAPACITY AND AUTHORITY TO CONTRACT. You ANY SPECIAL, INCIDENTAL, INDIRECT, OR represent that you are of the legal age of majority in your CONSEQUENTIAL DAMAGES WHATSOEVER state of residence and, if applicable, you are duly (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS authorized by your employer to enter into this contract.

  • Page 9: Declaration Of Conformity

    February 7, 2008 For regulatory compliance information only, contact: Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Pty Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany North America Contact: Hardware Quality Eng. Manager, Hewlett-Packard, CPC, 10955 Tantau Ave., Cupertino, CA 95014...

  • Page 10: Operating Specifications

    Operating Specifications Electrical ratings: AC INPUT 100–127V , 3A or 4A or 6A* 200–240V , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2000 m Storage altitude:...

  • Page 11: Fcc Regulatory And Safety Information

    • For your own safety, before using headsets or earphones, Consumer Information and FCC always reset the volume. Some headphones are louder Requirements than other headphones, even if the volume control setting Telephone Connection is the same. • This equipment complies with Part 68 of the Federal •...

  • Page 12: Additional Safety Information

    Canada Department of Communications WARNING: When using this device, basic safety (DOC) Notice precautions should always be followed to reduce the risk of fire, electric shock, and injury to Telephone Connection persons, including the following: The Canada Department of Communications label identifies •...

  • Page 13: Laser Safety Statement

    AC Power Safety Warning Laser Safety Statement Class 1 LED Product WARNING: Install the computer near an AC outlet. The AC power cord is your computer’s The CD and DVD drives contain a laser system and are main AC disconnecting device and must be easily classified as a “Class 1 Laser Product”...

  • Page 14: Tv Antenna Connectors Protection

    Lightning Protection TV Antenna Connectors Protection For added protection of any product during a lightning External Television Antenna Grounding storm, or when it is left unattended and unused for long If an outside antenna or cable system is connected to the periods of time, unplug the product from the wall outlet and product, be sure the antenna or cable system is electrically disconnect the antenna or cable system.

  • Page 15: Support Information

    Support Information 5 If you have not solved the problem, call HP Customer Don’t Forget to Register! Care, toll-free, by phone, 24 hours a day, seven days a You can register your computer through the Help and week in English, Spanish (U.S. only), and French Support Center.

  • Page 16: Hp Total Care

    HP Photosmart Essential When Should I Contact HP Total http://www.hp.com/go/pse Care Support and Services? • The Help and Support Center or other support tools on 1-800-386-5550 your computer do not identify or help solve your problem. http://support.msn.com • You either do not have Internet access or cannot connect NetZero to the Internet to use the HP Technical Support Web site 1-800-638-9376 (1-800-NETZERO)

  • Page 17: Protect Your Investment

    HP support representative. For more information visit The information contained herein is subject to change without notice. http://www.hp.com/go/totalcare (U.S. only) Copyright © 2004–2008 Hewlett-Packard Development or call: Company, L.P. 1-866-234-1377 http://www.hp.ca/totalcare (Canada only) or call:...
  • Page 20 Printed in...

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