Keyboard And Mouse - HP Pavilion a600 - Desktop PC Getting Started Manual

Internet Access (continued )
Symptom
Cannot automatically start
Internet programs.
Internet takes too long to
download Web sites.
The AOL program comes
up even when it is not
being used.

Keyboard and Mouse

Symptom
Keyboard commands and
typing are not recognized
by the PC.
Cursor will not move using
the arrow keys on the
keypad.
The keyboard Print button
does not work.
Wireless keyboard does
not work after installation
or is not detected.
Problem
You must log in to your ISP
before some programs will
start.
Modem is not set up
properly.
The PC is still trying to use
AOL for Internet access.
Problem
Keyboard connector is not
properly connected.
Program in use has stopped
responding to commands.
Keyboard is damaged.
The Num Lock key may
be on.
Some programs do not
recognize the Print button.
Keyboard batteries are low
or empty.
Solution
Log in to your ISP, and start the desired program.
Verify that the correct modem speed and COM port are
selected:
1 Click Start, and then click Control Panel.
2 Click Printers and Other Hardware, if it is present.
3 Double-click Phone and Modem Options.
Select the Modems tab, and then click the Properties
4
button.
In the Device status area, verify the modem is working
5
properly.
In the Device usage area, verify the modem is enabled.
6
If there are further problems, click the Troubleshoot
7
button and follow the onscreen instructions.
You may want to remove the AOL program.
To uninstall AOL:
1 Click Start on the taskbar.
2 Click Control Panel.
3 Double-click Add or Remove Programs.
Select America Online, click Change/Remove, and
4
then follow onscreen instructions.
NOTE: Removing the AOL program will not cancel your
account with AOL.
Solution
Turn off the PC by using the mouse, reconnect the keyboard
to the back of your PC, and turn on your PC.
Restart or turn off your PC using the mouse.
Press the Help ? button on the keyboard to open the Help
and Support Center, or refer to the Warranty and Support
Guide to contact Support for replacement details.
Press the Num Lock key. The Num Lock light should not be
on if you want to use the arrow keys in the number keys
group.
Use the Print menu item in the program.
Replace the two AA alkaline batteries in the wireless
keyboard; then set the ID channel by pressing the Connect
button on the wireless receiver and then on the keyboard.
Refer to the documentation that came with your wireless set.
79
Troubleshooting