The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer. Front view Figure 1. ThinkPad Edge E330 and E335 front view Built-in microphones Integrated camera ®...
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TrackPoint buttons Touch pad The keyboard contains the Lenovo unique UltraNav pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “Using the UltraNav pointing device” on page 21.
Right-side view Figure 2. ThinkPad Edge E330 and E335 right-side view Note: Your computer keyboard might look different from the illustration above. Combo audio jack Always On USB connector HDMI port Video graphics array (VGA) connector Power jack Combo audio jack To listen to the sound from your computer, connect a headphone or a headset that has a 3.5 mm 4-pole...
An indicator to the left of the connector shows the status of ac power. When the ac power adapter is connected, the indicator is lit. Left-side view Figure 3. ThinkPad Edge E330 and E335 left-side view Note: Your computer keyboard might look different from the illustration above. Security keyhole...
Depending on the model, your computer might have a media card reader slot. For more information about the supported cards, see “Using a flash media card” on page 37. Bottom view Figure 4. ThinkPad Edge E330 and E335 bottom view Note: Your computer bottom view might look slightly different from the illustration above. SIM card slot...
Memory-upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory-upgrade slot. Memory modules are available as options from Lenovo. Hard disk drive Your computer might have a large-capacity, customer-upgradable hard disk drive that can meet a variety of storage demands.
Note: Your computer keyboard might look different from the illustration above. The meaning of the indicator is as follows: • Red: The computer is on (in normal mode). • Fast blinking red: The computer is entering sleep or hibernation mode. •...
Certificate of Authenticity (COA) label. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
You can find the machine type and model of your computer on the label as shown below: FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer.
“Replacing a PCI Express Half Mini Card for wireless WAN connection” on page 66. Note: Only Lenovo authorized wireless LAN or wireless WAN cards are allowed to be used in your computer. If you install an unauthorized PCI Express Mini Card that is not approved for use in your computer, the computer will not start, but will only display an error message and emit audible beeps.
Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Double-click a program icon to access the program. Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program icon.
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Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.
Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies, such as: • Lenovo Solution Center •...
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Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. Mobile Broadband Connect The Mobile Broadband Connect program enables your computer to connect to the mobile broadband (3G) network through a supported wireless WAN card.
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Is getting connected in different locations a challenge? • To troubleshoot a wireless networking issue, go to: http://www.lenovo.com/support/faq • Take advantage of the networking features by use of the Access Connections program. • To learn more about using the wireless features of your computer, refer to “Wireless connections” on page 29.
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The following figure shows the locations of the special keys and buttons. You can toggle the ThinkPad F1-F12 key functionality to use the keys in default mode or in legacy mode. In default mode, you can initiate the special functions illustrated on each key by pressing the corresponding key directly.
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Microphone mute (F4) Press the microphone mute key to mute or unmute all of the recording devices. Launching the camera and audio settings (F5) Press F5 to open the camera and audio settings window. The camera preview is turned on. Change the camera and audio settings as desired.
Other Functions • Fn+B: Has the same function as the Break key. • Fn+P: Has the same function as the Pause key. • Fn+S: Has the same function as the SysRq key. • Fn+C: Has the same function as the ScrLK key. Using the UltraNav pointing device Your computer comes with the UltraNav pointing device.
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Note: Your computer keyboard might look slightly different from the illustration above. If you are not familiar with the TrackPoint pointing device, these instructions will help you get started: 1. Place your hands in the typing position, and press gently with an index finger or a middle finger on the pointing stick in the direction in which you want the pointer to move.
Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad Note: The touch pad function is supported on Windows 7 operating system. The touch pad is a pad below the TrackPoint buttons at the bottom of the keyboard.
Disabling the UltraNav pointing device and using an external mouse If you attach an external mouse to a USB connector, you can use the external mouse simultaneously with the TrackPoint pointing device and the touch pad. Disabling the TrackPoint or the touch pad If you want to disable the TrackPoint or the touch pad, do the following: 1.
Using the ac power adapter The power to run your computer can come either from the lithium-ion (Li-ion) battery pack provided with it, or from ac power through the ac power adapter. While you use ac power, the battery charges automatically. The ac power adapter that comes with your computer has two basic components: •...
• Recharge the battery completely before using it. The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in. • Always use power management features such as power modes, screen blank, sleep, and hibernation. Managing the battery power With Power Manager, you can adjust your power settings to give you the best balance between performance and power saving.
Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...
The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.
Note: Some models come with a built-in wireless WAN card enabling you to establish wireless connections over remote public or private networks. The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office.
Note: You can purchase a wireless network card as an option from Lenovo at http://www.lenovo.com/accessories/services/index.html. Tips for using the wireless LAN feature • Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer.
To send data to a Bluetooth-enabled device, do the following: 1. Right-click the data that you want to send. 2. Select Send To ➙ Bluetooth Devices. For details, refer to the Windows help information system. Note: If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth option, data transmission speed can be delayed and the performance of the wireless feature can be degraded.
Note: To display the Access Connections icon and wireless status icon, click Show hidden icons on the taskbar. To add the icons to the taskbar permanently, click Customize and proceed to customize the settings. For more information about the icons, see the Access Connections help information system. •...
Changing display settings You can change the display settings, such as font size. Changing the font size To change the font size, do the following: 1. Right-click on the desktop, and click Personalize. 2. Click Display at the left. 3. Select the desired font size. 4.
7. Click the Monitor tab. Check the monitor information window to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise proceed with the following steps. 8. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor.
3. Change the Operating Mode to Extended Mode. 4. Change the setting to designate the primary display. ® • If your computer has the AMD graphics card, you can designate the other display as the primary display by doing the following: 1.
• Combo audio jack, 1/8 inch (3.5 mm) in diameter • Built-in stereo speakers • Built-in digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features: • Compliant with Intel High Definition Audio •...
1. Press F5. The Communications settings window opens. 2. Click the Manage Settings button. The Communications Utility window opens. 3. In the Communications Utility window, configure the camera settings depending on your individual needs. Using a flash media card Your computer has one media card reader slot. The media card reader slot supports the following four types of cards: •...
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3. Select the corresponding item to eject the card from the Windows operating system. 4. Press the card to eject it from your computer. 5. Remove the card from your computer and store it safely for future use. Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area.
Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies. In general, accessibility options enhance the way users with hearing, vision, or mobility limitations navigate and use their computer. For example, some users might not have the fine motor skills required to use a mouse or select key combinations.
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• A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider taking an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...
Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.
9. In the Confirm New Password field, retype the password and press Enter. Note: You might want to note down your power-on password in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
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Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Changing or removing a hard disk password Follow steps 1 through 7 in “Setting a hard disk password” on page 45, typing your password to get access to the ThinkPad Setup program. To change or remove the user hard disk password, do the following: •...
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– Enabling or disabling the Wake on LAN and Flash over LAN features – Enabling or disabling the Internal Network Option ROM feature – Changing date and time – Enabling or disabling the Lock UEFI BIOS Settings feature – Enabling or disabling the Password at unattended boot feature –...
• Use the Delete option. • Format your hard disk drive or solid state drive, using the software for initializing it. • Using the recovery program, provided by Lenovo, bring the hard disk drive or solid state drive back to the factory default settings.
(payware) or service (pay service) specifically developed for the purpose. For disposing of data on the hard disk drive or solid state drive, Lenovo provides the Secure Data Disposal tool. To download the application, go to: http://www.lenovo.com/support...
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Creating and using a recovery media” on page 51 • “Performing backup and recovery operations” on page 52 • “Using the OneKey Recovery Pro workspace” on page 53 •...
Note: You can create recovery media using discs or external USB storage devices. To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media You can use recovery media to restore the computer to the factory default settings only.
This section provides instructions on how to perform a recovery operation using the OneKey Recovery Pro program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The OneKey Recovery Pro program opens.
Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The OneKey Recovery Pro program opens.
Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 98. Chapter 5...
Solving recovery problems If you are unable to access the OneKey Recovery Pro workspace or the Windows environment, do one of the following: • Use a rescue medium to start the OneKey Recovery Pro workspace. See “Creating and using a rescue medium”...
Replacing the battery Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
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Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.” DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
4. Insert a fully charged battery until it clicks into place , and then slide the battery latch to the locked position 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the SIM card Before you start, print these instructions.
5. Hold the new card with the metal contact facing upward and going into the slot first. Then, insert the card firmly into the slot until you hear a click. 6. Reinstall the battery. See “Replacing the battery” on page 57. 7.
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To replace the hard disk drive or solid state drive, do the following: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three to five minutes to let the computer cool. 2.
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6. Remove the hard disk drive or solid state drive by lifting the tab. 7. Place the new hard disk drive or solid state drive into the hard disk drive or solid state drive bay. 8. Slide the hard disk drive or solid state drive firmly into the connector , and then reinstall the screws User Guide...
9. Reinstall the computer cover . Then tighten the screws 10. Reinstall the battery. See “Replacing the battery” on page 57. 11. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a PCI Express Mini Card for wireless LAN connection Before you start, print these instructions.
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4. Loosen the screws , and then remove the cover 5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them.
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7. Align the contact edge of the new PCI Express Mini Card with the corresponding socket . Pivot the card until you can snap it into place. Secure the card with the screw 8. Connect the antenna cables to the new PCI Express Mini Card as shown in the drawing. 9.
10. Reinstall the battery. See “Replacing the battery” on page 57. 11. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a PCI Express Half Mini Card for wireless WAN connection Before you start, print these instructions. Prerequisites for replacing or installing the wireless WAN card DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet...
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5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6.
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8. Attach the metal housing to the new PCI Express Half Mini Card. 9. Align the contact edge of the new PCI Express Half Mini Card with the corresponding socket . Pivot the card until you can snap it into place. Secure the card with the screw 10.
11. Reinstall the computer cover . Then tighten the screws 12. Reinstall the battery. See “Replacing the battery” on page 57. 13. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster.
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4. Loosen the screws , and then remove the cover 5. If two memory modules are already in the memory slots, press out on the latches on both edges of the socket at the same time , and then remove a memory module to make room for the new one.
7. With the notched end of the memory module toward the contact edge side of the socket, insert the memory module into the socket at an angle of about 20 degrees; then press it in firmly Note: If you install a memory module in only one of the two memory slots, install it in the bottom slot. 8.
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DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Removing the keyboard To remove the keyboard, do the following: 1.
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5. Remove the screws that secure the keyboard. 6. Turn the computer over and open the display. 7. Push hard in the direction shown by the arrows to unlatch the front side of the keyboard. The keyboard will be detached slightly Note: Your computer keyboard might look different from the illustration above.
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8. Remove the cables by flipping the connectors upwards. Remove the keyboard. Installing the keyboard To install the keyboard, do the following: 1. Attach the cables by flipping the connectors downwards. User Guide...
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2. Insert the keyboard. Make sure that the rear edge of the keyboard is under the frame. 3. Slide the keyboard into place in the direction shown by the arrows. Chapter 6 Replacing devices...
4. Reinstall the screws. 5. Reinstall the computer cover . Then tighten the screws 6. Reinstall the battery. See “Replacing the battery” on page 57. 7. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the backup battery Before you start, print these instructions.
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If the backup battery is incorrectly replaced, there is danger of an explosion. The backup battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
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5. Detach the connector . Then remove the backup battery To install the backup battery, do the following: 1. Install the backup battery . Then attach the connector 2. Reinstall the computer cover . Then tighten the screws User Guide...
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3. Reinstall the battery. See “Replacing the battery” on page 57. 4. Turn the computer over again. Connect the ac power adapter and all cables. Chapter 6 Replacing devices...
9. Install device drivers. See “Installing other drivers and software” on page 84. Installing the registry patches for Windows 7 Go to http://www.lenovo.com/support and install the following registry patches: • Registry patch enabling Wake Up on LAN from Standby for Energy Star •...
USB 3.0 driver to use the USB 3.0 by doing the following: 1. Go to http://www.lenovo.com/support. Find your model and display the driver links. 2. Select the USB 3.0 driver for the 32-bit or 64-bit operating system and extract it to your local hard disk drive.
Note: If you cannot find the Supplement files, device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, go to http://www.lenovo.com/ThinkPadDrivers. ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters.
• UEFI BIOS Date (Year-Month-Day) • Embedded Controller Version • Machine Type Model • System-unit serial number • System board serial number • Asset Tag • CPU Type • CPU Speed • Installed memory • UUID • MAC address (Internal LAN) Config menu If you need to change the configuration of your computer, select Config from the ThinkPad Setup program main menu.
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Table 4. Config menu items Menu item Submenu item Selection Comments Network Wake On LAN • Disabled Enable the system to Power on when the Ethernet • AC Only controller receives a magic • AC and Battery packet. If you select AC Only, Wake on LAN is enabled only when ac power adapter is attached.
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Table 4. Config menu items (continued) Menu item Submenu item Selection Comments For details about how to enable the Always On USB connector, refer to the help information system of the Power Manager program. Keyboard/Mouse Fn and Ctrl Key swap •...
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Table 4. Config menu items (continued) Menu item Submenu item Selection Comments ® Power Intel SpeedStep • Disabled Select the mode of Intel technology SpeedStep technology at • Enabled runtime. Mode for AC • Maximum Performance: Always • Maximum Performance highest speed •...
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Core Multi-Processing • Disabled Enable or disable additional execution core units within • Enabled a CPU. Note: If you are using a computer with a single-core processor, this item does not appear.
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The following table shows the contents of the Security menu. Notes: • Some items are displayed on the menu only if the computer supports the corresponding features. • Default values are in boldface. Table 5. Security menu items Menu item Submenu item Selection Comments...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments loads the operating system. To prevent unauthorized access, set the user authentication on the operating system. Power-On Password • Disabled Refer to “Power-on password” on page 44. • Enabled Hard Disk1 Password •...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments I/O Port Access Ethernet LAN • Disabled If you select Enabled, you can use the Ethernet LAN • Enabled device. Wireless LAN • Disabled If you select Enabled, you can use the Wireless LAN •...
Startup menu You might need to change the startup sequence of your computer. For example, if you have different operating systems on different devices, you can have the system start up from either of them. Attention: After you change your startup sequence, you must be extremely careful not to specify a wrong device during a copy, a save, or a format operation.
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• UEFI/Legacy Boot: Select system boot capability. • UEFI/Legacy Boot Priority: Select a boot priority between UEFI and Legacy. • Boot Mode: Enable or disable the diagnostics boot mode. • Option Key Display: Choose whether to display the option key message when the system is booted. •...
In some instances when you add software, hardware, or a device driver, you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/ThinkPadDrivers Chapter 7 Advanced configuration...
9. Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. 10. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
This might eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
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Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags. • Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm or 5 inches).
Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or hard disk drive. Register your computer •...
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1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside. 2.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
Note: Do not remove the battery and the ac power adapter to reset the computer. 2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer.
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• Message: 0182: Bad CRC2. Enter ThinkPad Setup and load Setup defaults. Solution: Checksum of the CRC2 setting in the EEPROM is not correct. Press F1 to go to ThinkPad Setup. Press Fn+F9 and then press Enter to load the default setting. Press Fn+F10 and then press Enter to restart the system.
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Solution: The extended RAM failed. Refer to “Diagnosing problems” on page 103 for a diagnostic test of the computer memory. If you have added a memory module just before turning the computer on, reinstall it. Then test the memory with Lenovo Solution Center. • Message: 0250: System battery error.
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• Message: 02F6: Software NMI failed. Solution: Have the computer serviced. • Message: 02F7: Fail-safe timer NMI failed Solution: Have the computer serviced. • Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card. Solution: The mini PCI Express network card is not supported on this computer.
Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same error message, contact Lenovo service to have the computer serviced.
Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power switch for four seconds or more. Turn it on and listen again. Solution: Make sure that: – The battery is installed correctly. –...
1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.
• Problem: The Wake on LAN feature is not working. Solution: – Make sure that Wake on LAN is enabled in ThinkPad Setup. – If it is, check with your LAN administrator for the necessary settings. • Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
Solution: The Windows 7 operating system send PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact. Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices.
Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press F6 to bring up the image. – If you are using the ac power adapter, or using the battery and the Power Manager battery gauge shows that the battery is not depleted, press F8 to make the screen brighter.
External monitor problems • Problem: The external monitor is blank. Solution: To bring up the image, press F6 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to make sure that it works. 2.
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11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select your monitor manufacturer and model. 14. After updating the driver, click Close. 15.
Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors. • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.
• Problem: The volume sliders do not stay in place when some audio applications are used. Solution: It is normal for the sliders to change position when certain sound applications are used. The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves.
• Problem: The battery pack cannot be charged. Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.
If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
Solution: If the system does not return from sleep mode, it might have entered sleep or hibernation mode automatically because the battery is depleted. Check the system status indicator (illuminated ThinkPad logo). – If the system status indicator (illuminated ThinkPad logo) blinks slowly, your computer is in sleep mode. Connect the ac power adapter to the computer;...
Solution: Apply the disk defragmentation tool in Windows for faster access to the data. A software problem Problem: An application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.
Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
EAR E1 country list. Electronic emission notices The following information refers to the ThinkPad Edge E330 and E335, machine type 3354 and 3355. Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada...
Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
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5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...
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Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System OneKey ThinkPad ThinkVantage TrackPoint UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.