Troubleshooting - Compaq Presario SR1000 - Desktop PC Troubleshooting Manual

Troubleshooting

For solutions to problems that may occur when using
the PC, refer to the following troubleshooting pages.
Symptom describes the sign or warning message
for the type of problem.
Possible cause identifies one or more reasons
why the symptom may have occurred.
Solution describes what you should do to try to
solve the problem.
Look up the description of the symptom or problem,
and try the solution listed.
Some of the symptoms listed may not apply to your
PC. For problems relating specifically to the monitor
or printer, refer to the equipment documentation.
Audio
Symptom Possible cause
No sound is Volume is muted.
produced.
Volume is turned down.
Speakers are turned off.
Speaker cables are not properly
connected.
PC is in standby mode.
A passive speaker system is
being used.
Headphones are plugged in.
The tables appear in this order:
•
Audio
•
CD-ROM, CD-RW, DVD-ROM, or DVD Writer
Drive
•
Diskette (Floppy) Drive
•
Display (Monitor)
•
Hard Disk Drive
•
Hardware Installation
•
Internet Access
•
Keyboard and Mouse
•
Power
•
Memory
•
Miscellaneous
Solution
Press the Mute button on the keyboard to see if the mute feature
is turned on.
Or
Click Start, and then click Control Panel.
1
2 Click Sounds, Speech, and Audio Devices, if it is
present, and then double-click Sounds and Audio
Devices.
Click the Mute check box to remove the check mark from
3
the box.
Use the keyboard controls to increase the volume.
Check whether speakers are turned on.
Turn off your PC, and reconnect the speakers.
Press the Standby button (select models only), or press the Esc
key on the keyboard to resume from standby mode.
Replace the speaker system with an active speaker system.
Active speakers have a power cord and On button and connect
to the Audio Out (green) connector on the PC.
Unplug the headphones.
PC Troubleshooting Guide
7