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Compaq X Gaming PC
Warranty and
Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
Product failure or issues that arise from altering the hardware configuration or component
performance, such as overclocking, is not covered under warranty. If you experience a
problem with your new Compaq X, DO NOT RETURN YOUR COMPUTER TO YOUR
RETAILER. We have specialists available to help you with your technical support questions
as they arise via the Web or phone (see inside).
Before contacting Total Care Support and Services, it's important to have
the following information handy. Please take a moment to write down
your product information for future reference.
Product Name: ___________________________________________________________________
Model Number: __________________________________________________________________
Serial Number: ___________________________________________________________________
Purchase Date: ___________________________________________________________________
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Table of Contents
Related Manuals for Compaq GX5000T
Summary of Contents for Compaq GX5000T
- Page 1 Product failure or issues that arise from altering the hardware configuration or component performance, such as overclocking, is not covered under warranty. If you experience a problem with your new Compaq X, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see inside).
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Page 2: Don't Forget To Register
2 Visit our Customer Care Web site at http://www.hp.com/support Online service and support is available to all customers for the life of their Compaq products. It is always available and is your fastest source for up-to-date product information and expert assistance that includes: •... -
Page 3: Recovering From Software Problems
WARNING: It is strongly recommended you create your recovery discs before you need them. Also in the accessory box is the Compaq Recovery Tools CD. This CD contains utilities that allow you to make changes to your hard disk drive, including removing the recovery partition. - Page 4 Recovery; see “System Recovery Using Recovery Discs.” Finally, if necessary, perform System Recovery using the recovery discs and choose full System Recovery. Before using the Compaq System Recovery program or the Compaq Application Recovery program, use System Restore. Your PC hard disk drive contains the System NOTE: Recovery image in a partition area of the disk drive.
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Page 5: Using Recovery Cd-Dvd Creator
4 Then, if you would like to make extra space available on your hard disk drive, you can delete the recovery partition using a special software tool (the Compaq Recovery Tools CD). 5 Do not delete your hard disk drive partition unless you have made the system recovery CDs or DVDs. -
Page 6: Using The Recovery Tools Cd
1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tools. 4 Click Compaq Recovery Tools CD. The tools window appears. 5 Follow the onscreen instructions. Store the Recovery Tools CD in a safe place. -
Page 7: Starting System Recovery If The Pc Is Not Responding
When you’ve tried other methods of repairing your system software (like System Restore or Application Recovery), you may want to use the Compaq System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program. -
Page 8: Starting System Recovery Using Recovery Discs
System Recovery Using Recovery Discs Make your own recovery CDs/DVDs before you need them; recovery discs are not included with your PC. See “Creating Recovery CDs/DVDs.” Starting System Recovery Using Recovery Discs The recovery discs provide two recovery options: • Standard Recovery: This option recovers factory- shipped programs, drivers, and the operating system without affecting any data files that you may have... -
Page 9: Hardware Limited Warranty
COMPAQ X GAMING PC PRODUCTS Hardware Limited Warranty Hardware: Original Systems — Technical phone assistance to diagnose potential hardware issues — General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. -
Page 10: Exclusive Remedy
During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All component parts or hardware products removed under this Limited Warranty become the property of HP. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with (a) a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware Product in performance or... -
Page 11: Limited Warranty Period
Limited Warranty Period The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. -
Page 12: Options And Software Limited Warranties
Options and Software Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP Option Limited Warranty... - Page 13 End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User License Agreement (“EULA”) is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett-Packard Company (“HP”) that governs your use of any Software Product, installed on or made available by HP for use with your HP product (“HP Product”), that is not otherwise subject to a separate license agreement between you and HP or its suppliers.
- Page 14 5. PROPRIETARY RIGHTS. All intellectual property rights in the Software Product and user documentation are owned by HP or its suppliers and are protected by law, including but not limited to United States copyright, trade secret, and trademark law, as well as other applicable laws and international treaty provisions.
- Page 15 14. APPLICABLE LAW. This EULA is governed by the laws of the State of California, U.S.A. 15. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included with the HP Product) is the entire agreement between you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals, and representations with...
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Page 16: Declaration Of Conformity
DECLARATION OF CONFORMITY Manufacturer’s Name: Manufacturer’s Address: declares, that the product(s) Product: Model Number(s): Product Options: conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950: 2000 IEC 60825-1: 1993 +A1 / EN 60825-1:1994 +A11 Class 1 (Laser/LED) GB4943: 2001 EMC: CISPR 22: 1997 / EN 55022: 1998 +A1 Class B... -
Page 17: Operating Specifications
Operating Specifications Electrical ratings: 100–127 V /200–240 V , 4/2 A or 6/3 A or 8/4 A, 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m... -
Page 18: Usa Only
FCC Regulatory and Safety Information (USA Only) Federal Communications Commission (FCC) Radio Frequency Interference Statement WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 19: Energy Star Compliance
ENERGY STAR Compliance Products marked with the ENERGY ® STAR logo on the packaging box qualify with the U.S. Environmental Protection Agency’s ENERGY STAR guidelines for energy efficiency. Products with the ENERGY STAR label are designed to use less energy, help you save money on utility bills, and help protect the environment. -
Page 20: Laser Safety Statement
AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your PC has a grounded plug. - Page 21 Lightning Protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges.
- Page 22 © 2004 Hewlett-Packard Development Company, L.P. Printed In...