LaCie 301346U - Big Disk Network NAS Server User Manual page 44

LaCie Little Big Disk
User Manual
The drive is not Are you running Windows 2000 and
running notice- have you installed the Windows 2000
ably faster when Service Pack 4?
connected via
FireWire 800.
Is the drive connected via the FireWire
800 9-to-9-pin cable to the a FireWire
800 port?
The drive turns on This is normal. Your drive has an autoswitching power feature, which means that if your drive is
and off when you connected to your computer, turning the computer on will automatically turn the drive on. Likewise,
turn your comput- turning the computer off will automatically turn the drive off. If you wish to power off the drive while
er on and off. it is connected to your computer, first make sure that your computer is not accessing the drive and
then follow the steps in section 3.2. Disconnecting your LaCie
The drive is not Is the drive connected to a USB port on
running notice- your computer, or to a USB hub?
ably faster when
connected via Hi-
Speed USB 2.0.
Is the drive connected to a Hi-Speed
USB 2.0 port on your computer?
Does your computer or operating sys-
tem support Hi-Speed USB 2.0?
Are you using a certified Hi-Speed
USB 2.0 cable to connect your drive?
In order to operate FireWire 800 devices under Windows
2000, the Service Pack 4 update must be installed. This
is a free download offered on Microsoft's Web site. If not,
you will need to use the FireWire 400 interface or use a
FireWire 800 9-to-6-pin cable (sold separately).
To achieve the high transfer rates of the FireWire 800
standard, you must have the drive connected, using the
FireWire 800 9-to-9-pin cable, to a FireWire 800 port
on another device or computer. For the best performance
and reliability, connect your LaCie Little Big Disk with Triple
Interface directly to a computer's FireWire 800 port using
the LaCie 9-to-9-pin cable provided with your drive.
drive.
If your drive is connected to a USB port or hub, this is
normal. A Hi-Speed USB 2.0 device can only operate at
Hi-Speed USB 2.0 performance levels when it is connected
directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the
Hi-Speed USB 2.0 device will operate at the slower USB
transfer rates. For more information, please see sections
5.3.2. Hi-Speed USB 2.0 ports and
7. USB questions and answers.
Check to see that the Hi-Speed USB 2.0 drivers for both
your host bus adapter and device have been installed cor-
rectly. If in doubt, uninstall the drivers and re-install them.
See sections 2.1. Minimum system
Optimizing data transfers for more information.
Ensure that the cable you are using has been properly cer-
tified. The Hi-Speed USB 2.0 cable that was shipped with
your LaCie drive has been properly certified and tested to
comply with USB standards.
Troubleshooting
page 
performance and
requirements and 5.3.