LaCie 301346U - Big Disk Network NAS Server User Manual page 40

LaCie Little Big Disk
User Manual
Are you operating in Mac OS 10.x?
Is the drive connected to a USB port on
your computer, or to a USB hub?
Is the drive connected to a Hi-Speed
USB 2.0 port on your computer?
Does your computer or operating sys-
tem support Hi-Speed USB 2.0?
Error messages Did you get an "Error –50" message
under Mac OS while copying to a FAT 32 volume?
10.x.
Did you get an error message telling
you that the drive has been disconnect-
ed when coming out of sleep mode?
Are you having problems getting your
FireWire device to be recognized?
Apple has only recently begun incorporating native
Hi-Speed USB 2.0 ports in their computers. To achieve
Hi-Speed USB 2.0 transfer rates, you will need to add a Hi-
Speed USB 2.0 PCI or PC card to your computer. For more
information, please see 5.3.2. Hi-Speed USB 2.0 ports
and performance.
If your drive is connected to a USB port or hub, this is
normal. A Hi-Speed USB 2.0 device can only operate at
Hi-Speed USB 2.0 performance levels when it is connected
directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the
Hi-Speed USB 2.0 device will operate at the slower USB
transfer rates. For more information, please see sections
5.3.2. Hi-Speed USB 2.0 ports and
7. USB questions and answers.
Check to see that the Hi-Speed USB 2.0 drivers for both
your host bus adapter and device have been installed cor-
rectly. If in doubt, uninstall the drivers and re-install them.
See sections 2.1. Minimum system
Optimizing data transfers for more information.
When copying files or folders from Mac OS 10.x to a FAT
32 volume, certain characters cannot be copied. These
characters include, but are not limited to:
? < > / \ :
Check your files and folders to ensure that these types of
characters are not being used.
Simply ignore this message. The drive will remount to the
desktop. LaCie drives conserve power by spinning down
when you set your computer to sleep mode, and when the
computer is "woken" from sleep, it does not give the drive
enough time to spin-up from its sleep mode.
If you are having problems with your FireWire connection
under Mac OS 10.2.x, upgrade to the latest version.
Troubleshooting
page 0
performance and
requirements and 5.3.