Acer TravelMate 340 Service Manual
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Acer TravelMate 340 Service Manual

Acer TravelMate 340 Service Manual

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TravelMate 340
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: 49.40F02.001
DOC. NO.: SG322-9910A
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 340

  • Page 1 TravelMate 340 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.40F02.001 DOC. NO.: SG322-9910A PRINTED IN TAIWAN...
  • Page 2 Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: Denotes actual messages that appear Screen messages on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 4 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1 System Specifications Features ............1 System Block Diagram .
  • Page 6 Table of Contents Chapter 4 Troubleshooting System Check Procedures .........54 External Diskette Drive Check .

  • Page 7: System Specifications

    Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance Intel Pentium® III 450/500 processor with integrated L2 cache memory 64-bit main memory Large and vibrant Thin-Film-Transistor (TFT) SVGA Liquid Crystal Display (LCD) 64-bit graphics acceleration with 2.5MB graphics memory and Accelerated Graphics Port (AGP) High-capacity, Enhanced-IDE removable hard disk External EasyLink™...
  • Page 8 Display The large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports a Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32-bit true-color at 800x600 Super Video Graphics Array (SVGA) resolution. Video Performance PCI local bus video with 64-bit graphics acceleration and 2.5MB high-speed Synchronous Graphics Random Access Memory (SGRAM) boost video performance.

  • Page 9: System Block Diagram

    System Block Diagram DCBATOUT CORE -1.6 V DC-DC DC-DC Pentium III PC COMPATIBILITY SIGNALS 3.3 V LEVEL SHIFT LEVEL SHIFT OUTPUT 1.6V CPU_ VCCT +1.5V OPPERMINE 450/500 MHz MAX1617 MAX1617 LOW POWER GTL+ INTERFACE THERMAL SENSOR AGP 2X M1621 SDRAM SDRAM AGP 2X LVTTL...

  • Page 10: Board Layout

    Board Layout Microphone-in Port LCD Connector Line-in port DIMM Socket 1 Line-out port External FDD, CD/DVD-ROM Module Connector Power Switch LCD Cover Switch Connector North Bridge ALI M1621 AC Adapter Connector HDD Board Connector USB Port Touchpad Connector LAN/Modem Connector Internal Keyboard Connector FIR Port PCMCIA Socket...
  • Page 11 DIMM Socket 2 BIOS Flash ROM Super I/O Controller NS PC97338 South Bridge ALI M1533 PCI Audio Controller ESS ES1946 Keyboard Controller M38867 PCI CardBus Controller OZ6812 Chapter 1...

  • Page 12: Panel

    Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Left Panel Port Connects to... EasyLink™ Combo Drive connector EasyLink™ Combo Drive. Rear Panel Icon Port Connects to... Power jack AC adapter and power outlet USB jack Universal Serial Bus device (e.g., USB mouse, USB camera)
  • Page 13 Icon Port Connects to... Modem jack Phone line Network jack Ethernet 10/100-based network Infrared port Infrared device (e.g., infrared printer, IR-aware computers) PS/2 port PS/2-compatible device (e.g., PS/2 keyboard/mouse/ keypad) Parallel port Parallel device (e.g., parallel printer) Serial port Serial device (e.g., serial mouse) External display port Display device (e.g., external monitor, LCD projector) up to 1280x1024 resolution at 64K-colors...

  • Page 14: Right Panel

    To use the network feature, connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network. Then configure network settings for your computer. NOTE: Contact your network or system administrator for information on how to configure your computer to work in your network environment.
  • Page 15 Icon Port Connects to... Line-in jack Audio line-in device (e.g., audio CD player, stereo walkman) Line-out jack Audio line-out device (e.g., speakers, headphones) PC Card slot There is a type II/I CardBus PC Card slot found on the right panel of the computer. This slot accepts a credit- card-sized card that enhances the usability and expandability of the computer.
  • Page 16 Press the slot eject button (1) to pop out the eject button (2); then press it again to eject the card (3). Chapter 1...

  • Page 17: Indicators

    Indicators The computer has six easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Function Description...

  • Page 18: Keyboard

    Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
  • Page 19 Hot Key Icon Function Description Volume Down Decreases the volume. Alt Gr-Euro Euro Types the euro symbol. The euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows.

  • Page 20: Hardware Configuration And Specification

    CPU package BGA package CPU core voltage 1.60V CPU I/O voltage 1.50V BIOS Item Specification BIOS vendor Acer BIOS Version V 3.0 BIOS ROM type Flash ROM BIOS ROM size 256KB BIOS package 32-pin PLCC Supported protocols ACPI 1.0a, APM 1.2, PC Card 95, SM BIOS 2.1, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 &...
  • Page 21 System Memory Item Specification Supports DIMM Speed 100MHz Supports DIMM voltage 3.3V Supports DIMM package 144-pin DIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications. Memory Combinations Slot 1 Slot 2 Total Memory 32MB...
  • Page 22 Modem Interface Item Specification Supports modem protocol V.90 data modem 56K, V.90 fax modem 14.4K and digital line protection operation Modem connector type RJ11 Modem connector location Rear side Hard Disk Drive Interface Item Specification Vendor & Model Name IBM DARA-206000 IBM DARA-209000 Drive Format Capacity (MB)
  • Page 23 CD-ROM/Floppy Diskette Combo Drive Interface Item Specification Floppy Disk Specifications Media recognition 2DD (720KB) 2HD (1.2MB, 3-mode) 2HD (1.44MB) Sectors / track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) +5V +-10% DVD-ROM/Floppy Diskette Combo Drive Interface Item Specification...
  • Page 24 Audio Interface Item Specification Resolution 16-bit Compatibility SB-Pro, Windows Sound System (WSS), MPU-401, OPL3, OPL3-SA3 Microsoft PC97/PC98/PC99, WHQL audio requirement Mixed sound source Voice, Synthesizer, Line-in, Microphone, CD Voice channel 8/16-bit, mono/stereo Sampling rate 44.1 KHz Internal microphone Internal speaker / Quantity Yes / 1 piece Supports PnP DMA channel DMA channel 0...
  • Page 25 Parallel Port Item Specification Supports ECP/EPP Yes (set by BIOS setup) Optional ECP DMA channel DMA channel 1 and 3 (in BIOS Setup) Optional parallel port I/O address 3BCh, 378h, 278h (in BIOS Setup) Optional parallel port IRQ IRQ5, IRQ7 (in BIOS Setup) Serial Port Item...
  • Page 26 Keyboard Item Specification Keyboard controller Mitsubishi M38867 Keyboard vendor & model name JME K9811 Total number of keypads 85/89-key Windows 95 keys Internal & external keyboard work simultaneously Battery Item Specification Vendor & model name Panasonic CGP-E/618AE Battery Type Li-ion Pack capacity 2800 mAH Cell voltage...
  • Page 27 Item Specification Supports colors 262,144 colors Optical Specification Brightness control keyboard hotkey Contrast control keyboard hotkey Electrical Specification Supply voltage for LCD display (V) 3.3 (typ.) Supply voltage for LCD backlight (Vrms) 630(typ.) AC Adapter Item Specification Vendor & model name Delta ADT-60XB D 3P Input Requirements Maximum input current (A,...
  • Page 28 Power Management Power Saving Mode Phenomenon Standby Mode The buzzer beeps Waiting time specified by the System The Sleep indicator lights up Standby value or the operating system elapses without any system activity. When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present.
  • Page 29 Mechanical Specification Item Specification Material Housing: MG-AL Panel : Plastic Indications Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock Switch Power Memory Address Map Memory Address Size Function 00000000-0009FFFF 640 KB Base memory 000A0000-000BFFFF 128 KB Video memory 000C0000-000C9FFF 40 KB Video BIOS...
  • Page 30 I/O Address Map I/O Address Function 3F0h-3F7 Standard Floppy Disk Controller 3E8-3EF COM3 or LT Win modem (optional) 3F0-3F7 Floppy disk controller 3F8-3FF COM1 480-48F, 4D6 DMA controller-1 4D0-4D1 PCI configuration register CF8-CFF IRQ Assignment Map Interrupt Channel Function System errors IRQ0 System timer IRQ1...

  • Page 31: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 32: System Information

    Shows the official name of the product “brand name + model name”. The default setting of TravelMate 340. Product name will be stored in LCD inverter Manufacturer Name Shows the name of the manufacturer and stored in LCD inverter. The default setting is Acer. Chapter 2...

  • Page 33: Basic System Settings

    Parameter Description Format UUID Shows the universally unique identifier number of the computer, also known as GUID (Globally Unique Identifier). It is the requirement specification of SMBIOS 2.1 (System Management BIOS). UUID are fixed-size 128-bit value and are unique across both space and time as well as stored in LCD inverter.
  • Page 34 The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Boot Display Sets the display on boot-up. Auto or Both When set to Auto, the computer automatically determines the display device when the computer starts up.

  • Page 35: Onboard Devices Configuration

    Onboard Devices Configuration The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Onboard Devices Configuration sub-menu assigns resources to basic computer communication hardware.

  • Page 36: System Security

    System Security The System Security sub-menu allows you to safeguard your computer and data with passwords and other security measures. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Setup Password...
  • Page 37 Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security.

  • Page 38: Power Management

    password. (Refer to Chapter 5 Jumper and Connector Information for more information on setting the switches.) IMPORTANT: If Setup password is forgot by users, service technician may need to update computer’s BIOS or set up jumper SW3 switch 6 on mainboard to bypass. IMPORTANT:If Power-on password is forgot by users, service technician may set the jumper SW3 to bypass password to remove the password.

  • Page 39: Load Default Settings

    Load Default Settings If you want to restore all parameter settings to their default values, select this menu item and press Enter. The following dialog box displays. If you would like to load default settings for all parameters, use the cursor left/right ( keys to select Yes;...

  • Page 40: Flash Utility

    Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Use the AFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash. NOTE: This program contains a readme.txt file.

  • Page 41: System Utility Diskette

    System Utility Diskette This utility diskette is for the Acer TravelMate 340 notebook machine. It provides the following functions: Panel ID Utility Thermal & Fan Utility Main Board Data Utility To use this diskette, first boot from this diskette, then a “Microsoft Windows 98 Startup Menu” prompt you to choose the testing item.

  • Page 42: System Diagnostic Diskette

    The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 340 service CD kit.

  • Page 43: Running Pqa Diagnostics Program

    Running PQA Diagnostics Program Vx_x xx-xx-xx Diag Result Option SysInfo Exit Press to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
  • Page 44 Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below). Vx_x xx-xx-xx Result Diag Option SysInfo Exit Diag Test Items MANUAL TEST [ ] System Board AUTO TEST...

  • Page 45: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Tweezers...

  • Page 46: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 47: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 48 M a in U n it A x 1 B x 2 M o de m H ea t C x 1 1 D IM M C o ve r R T C B a ttery P la te F x 2 M o de m B o ard M ain B o ard D IM M M od ule...

  • Page 49: Removing The Battery Pack

    Removing the Battery Pack Push the battery release button inward. Slide the battery pack out from the main unit. NOTE: To replace the battery pack into the main unit, be sure that the triangular point in the battery pack matches with the point in the lower case. Chapter 3...

  • Page 50: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module Remove the screw of the hard disk module. Slide the hard disk module out from its bay. NOTE: After loosening the hard disk drive screw, you must completely remove it so you can then slide out the hard disk drive.

  • Page 51: Removing The External Dimm Module

    Removing the External DIMM Module Remove the two screws holding the external DIMM cover. Lift the cover out to remove the DIMM module. Chapter 3...

  • Page 52: Removing The Lcd Module

    Removing the LCD Module Removing the Middle Cover First remove the two screws from the rear of the unit. Push the release button to release the middle cover gently. Pull the middle cover up. Disconnect the speaker cable from the main board and lift the middle cover away. Removing the Speaker First, remove the screw.
  • Page 53 Close the LCD module. Remove the two screws on the base of the unit Open the LCD to remove the LCD module from the main unit. Remove the two camera rubbers from the LCD. Remove the four cushions. Remove the four screws from the LCD bezel. 10.
  • Page 54 16. Turn the LCD over and disconnect the LCD power connector from the inverter. 17. Disconnect the inverter cable from the inverter. 18. Disconnect the LCD FPC cable from the LCD. Chapter 3...

  • Page 55: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Keyboard Pull out and upward to expose the keyboard. Disconnect the keyboard cable from the main board. Remove the keyboard from the main board. Removing the DIMM Module Remove the two screws from the DIMM cover. Remove the DIMM cover from the main unit.

  • Page 56: Removing The Rtc

    Pull the modem combo board out from its socket. Disconnect the network cable from the modem combo board. Removing the RTC Use a plastic flat bladed screw driver to remove the RTC battery from its socket. NOTE: To replace the RTC battery, press the RTC battery into the socket. Removing the Lower Case Remove the three screws, and the 11 screws on the base of the unit .

  • Page 57: Removing The Main Board

    Disconnect the touch pad cable from the main board. Turn the unit over to remove the 4 screws on the CPU lower holder. Remove the CPU lower holder from the main board. Removing the Main Board Remove the 4 screws on the mother board as shown below. Turn the main board over and put it on the side of the upper case.

  • Page 58: Removing The Touchpad Board

    Removing the Touchpad Board Remove the two screws from the touchpad bracket. Remove the touchpad bracket from the upper case. Disconnect the touchpad cable from the touchpad board. Remove the touchpad board from the upper case. Chapter 3...

  • Page 59: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 60: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 61: Memory Check

    The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”...

  • Page 62: Touchpad Check

    Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure If the voltage is still less than 7.2 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

  • Page 63: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 64: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector. “Load Default Settings” in BIOS Setup Utility. Hard disk drive System board Stuck Key see “Keyboard or Auxiliary Input Device Check” on page 54 . Keyboard error see “Keyboard or Auxiliary Input Device Check”...
  • Page 65 Error Message List Error Messages FRU/Action in Sequence Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board...

  • Page 66: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 67 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from Enter BIOS Setup Utility to execute “Load Default Settings, then actual size.
  • Page 68 Power Management-Related Symptoms Symptom / Error Action in Sequence System hangs intermittently. See “Thermal and Fan Utility” on page 35. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the Enter BIOS Setup Utility to execute “Load Default Settings”, then installed devices.

  • Page 69: Intermittent Problems

    System Check” on page 55): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 70: Index Of Aflash Bios Error Message

    Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 36 VPD Checksum Error Reboot the system and then restest with this diskette. BIOS Update Program Error Turn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this model.

  • Page 71: Jumper And Connector Information

    Switch 1, Switch 2, Switch 3 OFF, OFF, OFF: English keyboard ON, OFF, OFF: Japanese keyboard OFF, ON, OFF: European keyboard Switch 4, Switch 5 OFF, OFF: Acer BIOS ON, OFF: OEM BIOS Switch 6 ON: Bypass password OFF: Check password...

  • Page 72: Bottom View

    Bottom View DIMM Socket 2 Chapter 5...

  • Page 73: Fru (Field Replaceable Unit) List

    NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
  • Page 74 Chapter 6...
  • Page 75 Picture Part Name Description Part No. LCD ASSEMBLY MODULE ASSY LCD MODULE 12.1" TFT 6M.40F01.001 (12.1”) TORISAN TM340 TORISAN LCD 12.1" TFT TORISAN LCD-LVDS 12.1" TFT TORISAN 56.0740C.011 INVERTER/AMBIT INVERTER T62.123.C.01 V.2A 330 19.21030.901 INVERTER/SUMITA INVERTER IV12149/T TM340 19.21042.001 INVERTER CABLE/Hua- C.A INV 20/15P 175MM TM330 50.40C02.002 Chen...
  • Page 76 Picture Part Name Description Part No. LCD BEZEL TFT ASSY LCD BEZEL 12.1” TM340 60.40F09.001 DIMM DIMM 32MB SDRAM/ SDIMM 32M MH4S64BBKG-8 PC100 72.00464.00N Mitsubishi (MITSUBISHI) DIMM 32MB SDRAM/ SDIMM 32M HYS64V4200GDL-8 72.64420.A0N Siemens (SIEMENS) DIMM 64MB SDRAM/ SODIMM 64M W9864CASB-75 72.W9864.00N Winbond (WINBOND)
  • Page 77 Picture Part Name Description Part No. 9G HDD DARA-209000 IBM HDD SM 9.5” 9G IBM/DARA-209000 56.02962.161 HDD HOUSING ASSY HDD PLT TM330 60.40C15.001 ASSEMBLY TM330 HDD PLATE PLT HDD METAL TM330 34.40C12.001 HDD BEZEL BZL HDD PC M010 330 41.40C01.002 PCI MODEM/LAN BOARD/ MDM/LAN 56K AMBIT/T60.082.C.00 54.09051.001...
  • Page 78 Picture Part Name Description Part No. HDD BOARD PCB 98409-1 HDD BOARD 4L TM330 48.40C03.011 TM340 MAINBOARD PIII 340 PIII500 MAINBOARD 55.40F01.D02 TM340 MAINBOARD PIII 340 PIII-450 MAINBOARD 55.40F01.D01 Keyboard KEYBOARD/US VERSION/ KB US NSK-85N11 340 90.40F07.031 Darfon KEYBOARD/US VERSION/ KB (US) JME/K9811 TM340 90.40F07.001 Power...
  • Page 79 Picture Part Name Description Part No. External Module 24X CD-ROM&FDD CD ROM/FDD MODUL TEAC/ 90.40C28.001 MODULE TEAC DF240500 2X DVD-ROM&FDD DVD/FDD MODULE TEAC/DF220500 90.40C28.002 MODULE TEAC Mechanical Parts LOWER CASE ASSY L CASE 330 60.40C02.002 UPPER CASE ASSY U-CASE PC+10%CF TM340 60.40F01.001 UPPER DIMM COVER PLT L DIMM METAL TM330...
  • Page 80 Picture Part Name Description Part No. MODEM HEAT PLATE PLT HEAT AL TM330 34.40C11.003 TOUCH PAD BRACKET HLD TOUCH-PAD METAL TM330 34.40C07.001 HINGE CAP PACK ASSY HINGE CAP PACK TM330 6K.40C01.002 Cable TOUCH PAD FPC CABLE C.A FPC TOUCH PAD 340 50.40F04.001 NETWORK CABLE W.A 2P/2P 80MM TM340...
  • Page 81 Picture Part Name Description Part No. CAMERA RUBBER TM340 RUBBER CAMERA TM340 47.40F07.001 LCD LATCH TM330 LATCH LCD NYLON 050 330 42.40C06.003 LCD SPRING CATCH SPRING CATCH STEEL TM330 34.40C13.001 TM330 Others RTC BATTERY IC RTC BQ3285LD SSOP 24P 71.03285.B0I Chapter 6...
  • Page 82 Chapter 6...

  • Page 83: Appendix A Model Number And Configurations

    Appendix A Model Number and Configurations This appendix provides the BASIC model number and the configuration to TravelMate 340 decided for Acer’s “global” product offering. Contact your regional offices or the responsible personnel/channel to provide you with further extension model numbers and configurations.
  • Page 84 Appendix A...

  • Page 85: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 98 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 86: Windows 95 Environment Test

    Windows 95 Environment Test Item Specifications Processor Intel Pentium III 450 Intel Pentium III 500 Hard Disk Drive IBM 6 GB IBM 9 GB Floppy Disk Drive TEAC 3.5” FDD (support 3 mode) CD-ROM Drive TEAC 24X CD-ROM Drive DVD-ROM Drive TEAC 2X DVD-ROM Memory 64 MB SDRAM...
  • Page 87 Item Specifications Modem (up to 33.6K) Dlink Winconnect 33.6 Fax Modem Hayes Optima 336 V34 + Fax for PCMCIA W/EZjack PCMCIA Data/Fax Modem International 33.6/14.4 Modem (up to 56K) ActionTec DataLink 56Kbps Fax/Modem TDK K56Kflex Data/Fax Modem USR Megahertz 56K Modem IBM 56K Double Jack Modem Appendix B...

  • Page 88: Windows 98 Environment Test

    Windows 98 Environment Test Item Specifications Processor Intel Pentium III 450 Intel Pentium III 500 Hard Disk Drive IBM 6 GB IBM 9 GB Floppy Disk Drive TEAC 3.5” FDD (support 3 mode) CD-ROM Drive TEAC 24X CD-ROM Drive DVD-ROM Drive TEAC 2X DVD-ROM Memory 64 MB SDRAM...
  • Page 89 Item Specifications Modem (up to 33.6K) Dlink Winconnect 33.6 Fax Modem Hayes Optima 336 V34 + Fax for PCMCIA W/EZjack PCMCIA Data/Fax Modem International 33.6/14.4 Modem (up to 56K) Pretec Modem 56K ActionTec DataLink 56Kbps Fax/Modem TDK K56Kflex Data/Fax Modem USR Megahertz 56K Modem IBM 56K Double Jack Modem Appendix B...
  • Page 90 Windows 2000 Environment Test Item Specifications Multi-Function Card Adapter Xircom CreditCard Ethernet 10/100 + Modem 56 CardBus 3Com 10/100 LAN CardBus TDK Cardbus Ethernet 10/100 Base TX Xircom CardBus Ethernet 10/100 Built-in LAN Network Adapters Ethernet/10baseT/100baseT 3Com EtherLink III 3Com 10/100 16bits Fast EtherLink D-Link Ethernet Xircom CreditCard Ethernet Adapter 10/100 IBM EtherJet PC Card...

  • Page 91: Windows Nt 4.0 Environment Test

    Windows NT 4.0 Environment Test Item Specifications Processor Intel Pentium III 450 MHz Intel Pentium III 500 MHz Hard disk IBM 9.0 GB IBM 6.0 GB CD-ROM TEAC 24X CD ROM Drive DVD-ROM (optional) TEAC 2X DVD-ROM TEAC 3.5” FDD ( supports 3-mde ) Memory 32/ 64/ 128 MB SDRAM Power...
  • Page 92 Item Specifications I/O Adapters Display IBM G42 IBM 9514-B04 TFT monitor Acer AcerView 76i Acer AcerView 98i Compaq Color mionitor V70 NEC 20" color Monitor NANAO Flex Scan E35F PCMCIA - SCSI Adaptec SlimSCSI APA-1480AB PCMCIA - CD-ROM IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)

  • Page 93: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 94 Appendix C...

  • Page 95: Index

    Index System Information 26 System Security 30 AC Adapter 21 Board Layout 4 AC adapter 6 BQ3285LD 14 ACPI 1 brightness ACPI 1.0a 14 hot keys 12 Adapters 84 CardBus 84, 85 Display 86 Cache I/O 84, 86 controller 14 Modem 84, 85 size 14 Multi-Function Card 85...
  • Page 96 Date Fan Utility 35 setting in Setup Utility 27 FIR 1, 7, 8, 19 Design 1 Flash ROM 5 Diagnostics Flash Utility 34 PQA 37 FRU (Field Replaceable Unit) List 67 DIMM 4, 5, 14 External Module 74 Keyboard 73 Combinations 15 Mechanical Parts 74 external 45...
  • Page 97 hot keys 12 on indicator 11 Special Keys 12 Keyboard Device Check 54 Onboard Devices Configuration 29 Online Support Information 81 L2 cache 14 OZ6812 5 L2 cahe 14 LAN 1, 7 LAN/Modem Combo 15 Panel 6 LCD 1, 2, 20 left 6 DC-AC LCD Inverter 20 rear 6...
  • Page 98 Test Compatible Components 79 TFT SVGA 1 RTC 4, 14 Thermal Utility 35 removing 50 TIME setting in Setup Utility 27 Touchpad Screw List 42 removing 52 Second Level Cache 14 touchpad hot key 12 Serial Port 7, 19 Touchpad Check 56 Serial port Troubleshooting 53 setting in BIOS Utility 29...

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