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Acer Chromebook 311 Lifecycle Extension Manual
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Acer Chromebook 311 Lifecycle Extension Manual

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Acer Chromebook 311/ C733/ C733T/
C733TU/ C733U
LIFECYCLE EXTENSION
GUIDE

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Summary of Contents for Acer Chromebook 311

  • Page 1 Acer Chromebook 311/ C733/ C733T/ C733TU/ C733U LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Self-Repair ..........1-1 Disassembly Procedures .

  • Page 3: Self-Repair

    NOTE: NOTE: In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service.

  • Page 4: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
  • Page 5 WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack  WLAN module  Touchpad module  USB board  Mainboard  LCD panel  Disassembly Procedures...
  • Page 6 Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the power adapter from the USB Type-C port (A) as shown in Figure 1-1 from the USB Type-C port (C) as shown in Figure 1-2.
  • Page 7 Base Cover Removal 1. Remove twelve (12) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Using a scribe, carefully pry open the base cover starting from the gap between the base cover and top assembly next to the LCD hinge (as indicated in yellow) (Figure 1-4).
  • Page 8 4. Lift the base cover from the left side of the system and remove the base cover from the system in the direction indicated (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
  • Page 9 Battery Pack Removal Prerequisite: Base Cover Removal 1. Locate the battery (A) on the top assembly (Figure 1-6). 2. Peel off the piece of tape from the keyboard FPC and battery connector (Figure 1-6). Figure 1-6. Battery Pack Removal 3. Disconnect the battery cable (B) from the mainboard connector (C) (Figure 1-7).
  • Page 10 4. Remove the battery pack from the system (Figure 1-8). WEEE Annex VII Component: Battery Pack Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures...
  • Page 11 WLAN (Wireless Local Area Network) Module Removal Prerequisite: Battery Pack Removal 1. Locate the WLAN module (A) on the top assembly (Figure 1-9). Figure 1-9. Component Location 2. Disconnect WLAN antennas cables (B) from the WLAN module connectors (Figure 1-10). 3.
  • Page 12 Figure 1-10. WLAN Module Removal 4. Remove the WLAN module (A) from the mainboard connector (D) (Figure 1-11). WEEE Annex VII Component: WLAN Module Figure 1-11. WLAN Module Removal 1-10 Disassembly Procedures...
  • Page 13 LCD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the WLAN antennas cables (A) from the WLAN module connectors (Figure 1-12). 2. Disconnect the eDP cable (C) from the mainboard connector (D) (Figure 1-12). 3. Unroute all cables from the cable guides (as indicated by the green rectangles) (Figure 1-12).
  • Page 14 6. Lift to remove the LCD module from the top assembly (Figure 1-14). Figure 1-14. LCD Module Removal CAUTION: Make sure all cables and antennas are unthreaded from the cable guides to avoid damage during the removal process. 1-12 Disassembly Procedures...
  • Page 15 Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Locate the touchpad module (D) on the top assembly. Refer to Figure 1-9. 2. Peel off the piece of tape from the touchpad connector (Figure 1-15). Figure 1-15. Touchpad Tape Removal 3. Disconnect the touchpad FFC (E) from the mainboard connector (B) and touchpad module connector (C) and then peel off the touchpad FFC (Figure 1-16).
  • Page 16 5. Remove four (4) screws (G) securing the touchpad module in place (Figure 1-17). Figure 1-17. Touchpad Module Screw Location 6. Remove the touchpad module (D) from the top assembly (Figure 1-18). WEEE Annex VII Component: Touchpad Module Figure 1-18. Touchpad Module Removal CAUTION: Touchpad FFC (Flexible Flat Cable) can be damaged if removed while the mainboard connector and touchpad connector are locked.
  • Page 17 USB Board Removal Prerequisite: LCD Module Removal 1. Locate the USB board (E) on the top assembly. Refer to Figure 1-9. 2. [For C733T & C733 only] Disconnect the 30-pin USB board FFC (D) from the mainboard connector (A) and USB board connector (C) and remove the 30-pin USB board FFC (Figure 1-19).
  • Page 18 6. Remove the USB board (E) from the top assembly (Figure 1-20). WEEE Annex VII Component: USB Board Figure 1-20. USB Board Removal 7. [For C733T & C733 only] Peel off the USB board power cable (K) from the top assembly (Figure 1-21).
  • Page 19 8. Flip over the USB board and remove the adhesive rubber (M) from the USB board (Figure 1-22). Figure 1-22. Adhesive Rubber Removal NOTE: NOTE: The adhesive rubber is a separate service part and must be removed and re-installed when replacing the USB board. CAUTION: The 30-pin and 40-pin USB board FFC (Flexible Flat Cable) can be damaged if removed while the mainboard connector and USB board connector are...
  • Page 20 Mainboard Removal Prerequisite: WLAN (Wireless Local Area Network) Module Removal LCD Module Removal 1. Locate the mainboard (B) on the top assembly. Refer to Figure 1-9. 2. [For C733T & C733 only] Disconnect the 30-pin USB board FFC from the mainboard connector (C) (Figure 1-23).
  • Page 21 9. Gently lift the mainboard from the left side and remove it from the top assembly (Figure 1-24). WEEE Annex VII Component: Mainboard Figure 1-24. Mainboard Removal Figure 1-25. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-25.
  • Page 22 LCD Bezel Removal Prerequisite: LCD Module Removal 1. Using a flat headed tool, pry open from the top left corner of the LCD module and then slide the tool through the top side of the LCD module to release the LCD bezel from the latches (Figure 1-26).
  • Page 23 3. Continue along the left side of the LCD module (Figure 1-28). Figure 1-28. LCD Bezel Removal 4. Continue along the bottom side of the LCD module and pry to release the LCD bezel from the latches close to the hinge caps (Figure 1-29).
  • Page 24 5. Lift to remove the LCD bezel from the LCD module (Figure 1-30). Figure 1-30. LCD Bezel Removal 1-22 Disassembly Procedures...
  • Page 25 LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Locate the LCD panel (C) on the LCD cover. Refer to Figure 1-31. 2. Remove four (4) screws (A) securing the LCD panel in place (Figure 1-31). WEEE Annex VII Component: LCD Panel Figure 1-31.
  • Page 26 5. Disconnect the eDP cable from the LCD panel connector (D) (Figure 1-33). Figure 1-33. LCD Panel Removal 6. Remove the LCD panel. 1-24 Disassembly Procedures...
  • Page 27 Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the Mainboard, USB Board, and Speakers have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.

  • Page 28: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
  • Page 29 What you need to do Step 1: Try less invasive steps If you can sign in to your Chromebook, try these steps first: 1. Turn your Chromebook off, then back on again. 2. If your Chromebook still has an error, reset to factory settings.
  • Page 30 Chromebook tablet: Press and hold the Volume Up, Volume Down, and Power  buttons for at least 10 seconds, then release them. 3. You'll see one of these messages: "Chrome OS is missing or damaged. Please insert a recovery USB stick or SD card.". ...
  • Page 31 Fix problems with recovery "An unexpected error has occurred". Erase the storage device, then try recovery again. 2. Try using a different USB flash drive or SD card to recover. Some USB flash drives and SD cards don't work well with recovery. If you're still having problems, contact your Chromebook manufacturer for help.

  • Page 32: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-30 FRU (Field Replaceable Unit) List...

  • Page 33: Exploded Diagrams

    Exploded Diagrams Figure 1-35. System Exploded Diagram Table 1-1. System Exploded Diagram Description Base Cover Battery Pack Speakers Mainboard Touchpad Module LCD Module Exploded Diagrams 1-31...
  • Page 34 Table 1-1. System Exploded Diagram (Continued) Description USB Board USB Board FFC (40-pin) USB Board FFC (30-pin) WLAN Module Top Assembly 1-32 Exploded Diagrams...
  • Page 35 Figure 1-36. LCD Assembly Exploded Diagram Table 1-2. LCD Assembly Exploded Diagram Description LCD Bezel LCD Hinge L LCD Panel LCD Hinge R eDP Cable WLAN Antenna (MAIN+AUX) Microphone Board Camera Module LCD Cover Exploded Diagrams 1-33...

  • Page 36: Check For Updates Yourself

    Check for updates yourself 1. Turn on your Chromebook. 2. Connect your Chromebook to Wi-Fi. 3. At the bottom right, select the time. 4. Select Settings 5. At the bottom of the left panel, select About Chrome OS. 6. Under "Google Chrome OS", you'll find which version of the Chrome operating system your Chromebook uses.

  • Page 37: Factory Reset Your Chromebook

    Factory reset your Chromebook 1. Sign out of your Chromebook. 2. Press and hold Ctrl + Alt + Shift + r. 3. Select Restart. 4. In the box that appears, select Powerwash > Continue. 5. Follow the steps that appear and sign in with your Google Account. NOTE: NOTE: The account you sign in with after you reset your Chromebook will be the owner...

This manual is also suitable for:

Chromebook c733Chromebook c733tChromebook c733tuChromebook c733u