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Troubleshooting
Recording
Symptom
During recording, the date/time does not
display.
You cannot record a photo image.
You don't hear the shutter sound when you
record a photo image.
You don't hear the beep sound.
There is a time difference between the point
where you press the [Recording start/stop]
button and the point where the recorded video
starts/stops.
Horizontal stripes appear on the images.
Explanation/Solution
• Date/Time Display is set to Off. Set the Date/Time Display to On. page 103
• Set your camcorder to the photo recording mode. page 41
• Release the lock on the write-protection tab of the memory card if any.
• The storage media is full. Use a new memory card or format the storage media.
page 107 Or remove unnecessary images. page 65
• Set Shutter Sound to On.
• When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the
Shutter Sound is disabled temporarily.
• Set Beep Sound to On.
• The Beep sound is turned off temporarily when you record videos.
• When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the Beep
Sound is disabled temporarily.
• On your camcorder, there may be a slight time delay between the point where you press the
[Recording start/stop] button and the actual point where the recorded video starts/stops.
This is not an error.
• This can occur when recording images under a fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
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Appendixes
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