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Dell PowerVault LTO3-060 User Manual

User guide
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Download this manual See also: Handbook
DELL
PowerVault
TM
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The information below is provided by the supplier of the referenced device without independent verification by Dell and is subject to the
noted below.
Introduction
Setting Up the Tape Drive
Using the Tape Drive
Using the Tape Backup Software
Troubleshooting
Specifications
Glossary
NOTE: A NOTE indicates important information that helps you make better use of your system.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
© International Business Machines Corporation, 2006. All rights reserved.
Trademarks used in this text: Dell, PowerVault, and the DELL logo are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft
Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Restrictions and Disclaimers
The information contained in this document, including all instructions, cautions, and regulatory approvals and certifications, is provided by the supplier and has not been
independently verified or tested by Dell. Dell cannot be responsible for damage caused as a result of either following or failing to follow these instructions.
All statements or claims regarding the properties, capabilities, speeds, or qualifications of the part referenced in this document are made by the supplier and not by Dell.
Dell specifically disclaims knowledge of the accuracy, completeness, or substantiation for any such statements. All questions or comments relating to such statements or
claims should be directed to the supplier.
Model Number on Regulatory Label: LTO Ultrium 3-H
Initial release: December 2006
LTO3-060 Tape Drive User's Guide
restrictions and disclaimers

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Summary of Contents for Dell PowerVault LTO3-060

  • Page 1 Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 2 Back to Contents Page Glossary: DELL PowerVault LTO3-060 Tape Drive User's Guide   Numbers 2:1 compression. The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression.
  • Page 3   data. Any representations such as characters or analog quantities to which meaning is, or might be, assigned. data cartridge. A tape cartridge that is dedicated to storing data. Contrast with cleaning cartridge. data compression. See compression. data transfer rate. The average number of bits, characters, or blocks per unit of time that pass between corresponding equipment in a data transmission system. The rate is expressed in bits, characters, or blocks per second, minute, or hour.
  • Page 4 Generation 3. The informal name for the Ultrium 3 Tape Drive, which is the third-generation version of the Ultrium tape drive (Generation 1, 2). The Generation 3 drive has a native storage capacity of up to 400 GB per cartridge and a native sustained data transfer rate of 80 MB per second. gigabyte.
  • Page 5 the drive's head. log sense data. See SCSI log sense data. loop. (1) A series of instructions that is repeated until a terminating condition is reached. (2) To connect so as to complete a loop. Low Voltage Differential (LVD). A low-noise, low-power, and low-amplitude electrical signaling system that enables data communication between a supported server and the tape drive.
  • Page 6   read. To acquire or interpret data from a storage device, from a data medium, or from another source. reboot. To reinitialize the execution of a program by repeating the initial program load (IPL) operation. record. The smallest distinct set of data bytes that is supplied from a server for processing and recording by a tape drive, and the smallest distinct set of data to be read from tape, reprocessed, and made available to a server by a tape drive.
  • Page 7 A removable storage case that houses belt-driven magnetic tape that is wound on a supply reel and a takeup reel. tape drive. A data-storage device that controls the movement of the magnetic tape in a tape cartridge. The DELL PowerVault LTO3-060 tape drive houses the mechanism (drive head) that reads and writes data to the tape.
  • Page 8 The Dell PowerVault LTO3-060 is a high-performance, high-capacity tape storage device that is designed to backup and restore data and archive and retrieve files in an Open Systems environment. The drive can be integrated into a computer system such as a tower or rack server. The Dell PowerVault LTO3-060 tape drive is a half-high version of the Dell PowerVault 110T LTO-3 Tape Drive.

  • Page 9: Front Panel

    Tape Backup Software You need backup software that supports the Dell PowerVault LTO3-060 tape drive. As a general rule, native backup applications (such as NTBackup and tar) do not provide the required data streaming rate to get the full performance of your tape drive. We recommend using a backup application, which provides better memory management as well as other useful features, such as TapeAlert.

  • Page 10: Status Leds

    1. Power connector 2. SCSI ID connector 3. SCSI connector  Status LEDs Each status LED has four modes: Flashing slowly (at 2 Hz) Flashing rapidly (at 8 Hz)  Operating Modes The drive functions in the following modes: Operation mode - functions include using data and cleaning cartridges, reporting errors and updating firmware. For more information, see Table 2.
  • Page 11 Cartridge Emergency Eject and Reset Press and hold the Unload button on the drive for 12 seconds. The drive saves a dump of the current drive state to RAM, the drive then reboots. After the reboot, the cartridge is slowly rewound to the beginning of tape (this may take some time). Another press of the unload button will eject the cartridge.

  • Page 12: Installing Internal Drives

    Verifying Drive Operation Pre-installed Internal Drives Dell performs the installation and setup of internal tape drives that are shipped as part of a system. If tape backup software is included in your system, refer to the installation instructions included with the software.
  • Page 13 Step 2 — Removing Power from the System 1. Power-off the system. 2. Disconnect the power cord from both the electrical outlet and the system. Step 3 — Setting the SCSI ID Your tape drive is shipped with a default SCSI ID of 6, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.
  • Page 14 If your system does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive see Figure 7. Figure 7. Mounting Holes on Tape Drive 1. M-3 mounting screw holes Do not secure the drive with screws at this point because you may have to move the drive to get the cables in place.

  • Page 15: Loading Device Drivers

    4. Right-click the IBM Ultrium-HH3 SCSI Sequential Device listing, click Uninstall, and then click OK to confirm that you want to remove the device. 5. Click Action in the upper-left corner of the Computer Management dialog box. 6. Click Scan for Hardware Changes. Windows 2000 now scans for the Dell PowerVault LTO3-060 drive. The tape drive appears under ? Other Devices again.

  • Page 16: Installation Procedures

    5. Right-click the topmost item in the menu structure in the right half of the Computer Management window. A pop-up window displays. 6. Click Scan for Hardware Changes. Windows 2003 now scans for the Dell PowerVault LTO3-060 drive. (If a wizard pops up at this point, cancel the wizard.
  • Page 17 Back to Contents Page Using the Tape Backup Software: DELL PowerVault LTO3-060 Tape Drive User's Guide See the User's Operating Guide supplied with your Tape Backup application. For the latest supported software versions, go to support.dell.com or visit the support...
  • Page 18 PowerVault LTO3-060 Tape Drive User's Guide General Manufacturer Manufactured for Dell Model Number DELL PowerVault LTO3-060 Internal Tape Drive Interface Type Ultra160 Low Voltage Differential (LVD) SCSI bus Physical Specifications Width (without bezel) 146.0 mm (5.75 in.) Width (with bezel) 148.0 mm (5.83 in.)
  • Page 19  Obtaining Drivers and Firmware Upgrades NOTICE: When updating firmware, do not power off the tape drive until the update is complete, or the firmware may be lost. Periodically check for updated levels of firmware by visiting the Web at support.dell.com.  Service Mode The tape drive can run diagnostics, and save ("dump") vital technical data to drive memory.
  • Page 20 RESERVED for Trained Flashing rapidly Varies Service Personnel A blank data cartridge (scratch cartridge) is required for this function. The condition of the fault light in service mode indicates the presence and location of a drive dump: Off = There is no dump in Memory Flashing = Dump exists in RAM (volatile) memory Solid = Dump exists in Flash (non-volatile) memory Note: Flash Rates:...
  • Page 21 Important The drive will timeout if the next step is not performed within 15 seconds. 3. Insert a blank data cartridge (scratch cartridge). After a few minutes, the cartridge will unload, then load again. At the end of the self test, the drive will eject the cartridge.
  • Page 22 Key: = OFF = ON = Flashing slowly = Flashing rapidly Important The drive will timeout if the next step is not performed within 15 seconds. 3. Press the Unload Button 1 time to access Service Function 2. The status LEDs will be in one of the following states. Attention: If the Fault status LED is flashing slowly, a drive dump currently exists is RAM.
  • Page 23 Key: = OFF = Flashing slowly = Flashing rapidly c. Verify that the Fault LED is flashing. If the Fault LED is flashing, then the dump is in RAM. If the Fault LED is not flashing, repeat the Service Function 2 procedure. d.
  • Page 24 Key: = OFF = ON = Flashing slowly = Flashing rapidly 4. Double-click the Unload button to activate the service function. 5. The service function is complete when all drive status LEDs go off except for Ready, which will turn on solid. This indicates that the drive has exited service mode.
  • Page 25 1. Ensure there is no cartridge in the drive. Note: If a cartridge is loaded in the drive, depression of the Unload button is interpreted as an unload request and the drive will ignore the second and third depressions. The drive cannot be put into Service mode while a cartridge is loaded. 2.

  • Page 26: General Guidelines

    Executing Service Function 8: Reserved for trained service personnel  General Guidelines If you encounter problems when running the Dell PowerVault LTO3-060 Tape Drive, refer to Table 2 for common problems. If the problem is not identified, refer to "Methods of Receiving Errors and Messages."...
  • Page 27 Connecting Computer Power and Testing Power to the Tape Drive). If the problem persists, replace the drive. The drive will not load a tape cartridge. One of the following has occurred: A tape cartridge is already inserted. To remove the cartridge, press the Unload button. If the cartridge does not eject, turn off the power to the drive, then turn it back on.

  • Page 28: Methods Of Receiving Errors And Messages

    3. Replace the SCSI terminator and retry the failing operation. 4. Replace the SCSI cable and interposers, if any, and retry the failing operation 5. If these measures do not correct the problem, contact Dell customer support. Fixing a Consistent Error with Multiple Drives on a SCSI Bus When a consistent error occurs in a configuration that has multiple tape drives on the SCSI bus, you must determine if the problem exists with more than one tape drive.

  • Page 29: Resolving Media-Related Problems

    Refer to the system's error logs to determine which tape drive is the source of the problem: If only one tape drive is reporting a SCSI failure, contact Dell technical support. If multiple tape drives are reporting SCSI failures, the problem may be with the terminator or the SCSI cables: Replace the terminator and run the operation that caused the error.

  • Page 30: Tapealert Flags

    0x2E. TapeAlert flags may appear as messages on the application screen or in the application error logs. TapeAlert Flags Table 5 lists the TapeAlert flags that are supported by the Dell PowerVault LTO3-060 Tape Drive.  Table 5. TapeAlert Flags and Descriptions...

  • Page 31: Manually Removing A Tape Cartridge

    NOTE: Allow at least 10 minutes for the rewind process to complete. 2. To eject the cartridge, push the eject button one more time. If the tape cartridge still will not eject, contact Dell Technical Support for assistance. NOTICE: If you are not a trained service person, do not attempt to open the drive for repairs as this will void your warranty.

  • Page 33: Operating The Drive

    Back to Contents Page Using the Tape Drive: DELL PowerVault LTO3-060 Tape Drive User's Guide Operating the Drive Loading, Unloading and Write-Protecting Cartridges Caring for Tape Cartridges Cleaning the Tape Mechanism  Operating the Drive The tape drive will come on when the system is powered on. The tape drive will run its Power-On Self-Test (POST). At the end of the hardware self-test, the Ready LED should be solid green.

  • Page 34: Write-Protect Switch

    Figure 11 shows the LTO Ultrium 400-GB Data Cartridge and its components. Figure 11. LTO Ultrium 400-GB Data Cartridge 1. LTO cartridge memory 2. Label area 3. Write-protect switch 4. Insertion guide 5. Cartridge door 6. Leader pin Loading a Tape Cartridge 1.

  • Page 35: Caring For Tape Cartridges

    The position of the write-protect switch (number 1 in Figure 13) on the tape cartridge determines whether you can write to the tape: If the switch is set to locked (locked padlock), data cannot be written to the tape. If the switch is set to unlocked (unlocked padlock or black void), data can be written to the tape. Figure 13.

  • Page 36: Handle The Cartridge Carefully

    Cleaning the Tape Mechanism Dell PowerVault LTO3-060 drives have been developed to have a minimal cleaning requirement. The clean LED will be lit solid when the drive needs cleaning. Only insert a cleaning cartridge into the tape drive when the clean LED is lit.

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