Compaq Presario 1800 - Notebook PC Maintenance And Service Manual page 57

Models: XL180, XL181, XL182, XL183, XL184, XL185,
CD and DVD Drive Solutions
Some common causes and solutions for CD and DVD drive problems are listed in the
following table.
Problem
CD or DVD drive
cannot read a Compact
Disc or Digital Versatile
Disc.
Diskette Drive Solutions
Some common causes and solutions for diskette drive problems are listed in the following
table.
Problem
Diskette drive cannot
write to a diskette.
Diskette drive cannot
read a diskette.
22 T
ROUBLESHOOTING
Presario 1800 Series
and XL190, XL191, XL192
CD or DVD Drive
Probable Cause
Disc is upside down or is
improperly inserted in the CD
or DVD drive.
CD is CD Plus or Pregap/Track
0 type.
Diskette Drive
Probable Cause
Diskette is write-protected.
Computer is writing to the
wrong drive.
Not enough space is left on
the diskette.
Drive error has occured.
Diskette is not formatted.
The wrong type diskette is
being used.
Diskette has a bad sector.
Drive error has occurred.
P
RESARIO
Solution(s)
Open the loading tray, lay the
compact disc in it (label side up),
then close the tray.
Cannot read these type CDs in
24x. Remove the CD.
Solution(s)
Disable the diskette's write-
protect feature or use a diskette
that is not write-protected.
Check the drive letter in the path
statement.
Use another diskette.
Run Checkup from the Compaq
Diagnostics diskette.
Format the diskette. At the
system prompt, enter: FORMAT A:
Use the type of diskette required
by the drive.
Copy files to hard drive or another
diskette. Reformat bad floppy.
Run Checkup from the Compaq
Diagnostics diskette.
N M S
OTEBOOK AINTENANCE AND
G 1800 S
ERVICE UIDE ERIES