Table of Contents
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QuickSpecs
Software Product Services
Service Level One:
Service Level One:
Service Level One:
Service Level One:
Installation & Start-up
Installation & Start-up
Installation & Start-up
Installation & Start-up
Service Level Two:
Service Level Two:
Service Level Two:
Service Level Two:
Consulting
Consulting
Consulting
Consulting
Service Level Three:
Service Level Three:
Service Level Three:
Service Level Three:
Integration
Integration
Integration
Integration
Implementation services for the OpenView Storage Area Manager Suite of products, including Storage Provisioner
Assistance with setting up product to meet reporting needs
Installation, configuration, testing, documenting, and demonstrating the SAM software.
Option to install or upgrade SAN Management Appliance
Additional tailoring and integration of storage management solution to meet your business needs for storage
management
Project management, design activities, tailored implementation, testing and knowledge transfer.
Integration of storage management solution into overall IT management application, such as HP OpenView
Analysis of storage need
Survey of business and process needs relative to storage
Design of storage management solution that will meet these needs
DA - 11460
Worldwide — Version 15 — June 9, 2004
HP OpenView Storage Area Manager (SAM) 3.1
HP OpenView Storage Area Manager (SAM) 3.1
HP OpenView Storage Area Manager (SAM) 3.1
HP OpenView Storage Area Manager (SAM) 3.1
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