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Take steps described in the tables below to solve simple problems before contacting
customer service.
If you suspect something wrong with the unit, immediately turn the power off and
disconnect the power connector from the unit. Never try to repair the unit yourself
because it is dangerous to do so.
PROBLEM
There is no sound
The remote control
does not work
Other possibilities:
Static or other external interference may cause the player function abnormally. In order to
recover normal status, please unplug the power supply cord and then plug it into the
outlet again to reset the player. If the problems still exist, please cut off the power supply
and consult your service center or the qualified technician.
Troubleshooting
POSSIBLE CAUSE
The volume may be turned
Turn up the volume or
down or muted by remote
unmute by remote control.
control.
There
may
be
some
Remove
obstructions between the
between the remote control
remote
control
and
the
and the player.
player.
The remote control may not
Point the remote control at
be pointed at the player.
the player directly.
Make sure the polarity of
The batteries of remote
each battery is correct.
control may not be inserted
correctly.
Replace the batteries.
The batteries of remote
control may be out of power
or weak.
21
POSSIBLE SOLUTION
the
obstruction
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