Cannot Connect To The E-Mail Server; Verifying Your Connection To The Internet; Verifying The Pop3 Server Address For Spamkiller - McAfee MIS80E001RAI - Internet Security Suite 2006 User Manual

Cannot connect to the e-mail server

If the SpamKiller server attempts to connect to the POP3 server and the connection
fails, follow these steps.

Verifying your connection to the Internet

Dial-up Users
1
2
3
Broadband (Cable, DSL)
1
2

Verifying the POP3 server address for SpamKiller

1
2
3
4
5
6
7
8
9
Click
Continue what I was doing
Establish a connection to the Internet.
Maintain the connection for at least 15 minutes to see if the message
re-appears.
Click
Continue what I was doing
Verify that you are connected to the Internet by surfing to a site.
Right-click the McAfee icon in the system tray (lower right hand corner), point
to , and select
SpamKiller
Click
E-mail Accounts
Highlight the e-mail account in the error message.
Click .
Edit
Select the tab.
Servers
Note the server address in the
Incoming e-mail server address your Internet Service Provider (ISP) has listed
for your e-mail account. The server addresses should match.
Verify the password by re-entering the password provided by your ISP for
your e-mail account.
Click .
OK
Click .
Close
on the error message (if necessary).
on the error message (if necessary).
.
Settings
.
Incoming e-mail
Cannot connect to the e-mail server
box and compare it with the
User Guide 139