3Com pcXset - NBX - PC Getting Started Manual page 23

Telephone client software
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ERROR: XXXXX [80046000H]
This error has occurred in the Communications object. Please
contact your technical support representative.
Description
This error occurs if the system cannot open the packet driver (Layer 2).
Solution
1 Select Start > Options > Control Panel.
2 The next steps depend on your operating system:
Windows NT — Select Network > Services and look for the NBX
Packet Driver entry.
If the NBX Packet Driver entry is missing, install the driver manually
(select Network > Protocols). The driver is in the Packet subdirectory
of the pcXset application directory.
If the NBX Packet Driver entry exists, click the Bindings tab to
determine if the driver has been bound to the network adapters. If
not, try uninstalling and reinstalling the driver.
Windows 2000 — Select Network and Dialup Connections icon >
Local Area Connections > General and look for the NBX Packet
Protocol Driver entry.
If the NBX Packet Driver entry is missing, click Install to install the
driver manually. The driver is in the Packet subdirectory of the pcXset
application directory.
If the NBX Packet Driver entry exists, you must determine if the driver
has been bound to the network adapters. Select Network and
Dialup Connections > Advanced > Advanced Settings. The driver
should be visible in the Adapters and Bindings tab.
If not, try uninstalling and reinstalling the driver.
Windows XP — Select Network Connections > Local Area
Connection and then click Properties to open the Network dialog. On
the General tab, look for the NBX Packet Driver entry.
If the NBX Packet Driver entry is missing, install the driver manually
(select Network > Protocols). The driver is in the Packet subdirectory
of the pcXset application directory.
Troubleshooting
23

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