Acer TravelMate 8172 Service Manual
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Acer TravelMate 8172 Service Manual

Travelmate 8100 series
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Acer TravelMate 8100 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN
download service manual and resetter printer at http://printer1.blogspot.com

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  • Page 1 Acer TravelMate 8100 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 3200 service guide. Date Chapter Updates 2005/1/7 First Released Version 2005/1/28 Update S/PDIF out on Page7 2005/10/21 Modify the speaker part number on Page 94 download service manual and resetter printer at http://printer1.blogspot.com...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Chapter 1 System Specifications...............1 Features ......... 1 System Block Diagram .

  • Page 7: Chapter 1 System Specifications

    56K ITU V.92 modem with PTT approval, Wake-in-Ring ready Integrated 10/100/1000 Mbps Fast Ethernet connection, Wake-on-LAN ready ® Integrated Intel PRO/Wireless 2915ABG network connection 802.11a/b/g tri-mode Wi-Fi CERTIFIED solution,2200BGRW 802.11 b/g, supporting Acer SignalUp wireless technology ® Integrated Bluetooth Built-in 2 Antenna Mini-PCI(Manufacturing option) Keyboard and Pointing Device...
  • Page 8 124-pin Easy Dock connector DC-in jack for AC adaptor Security Smart Card support Kensington lock slot BIOS user and supervisor password support Software Acer Launch Manager Acer eManager Acer System Recovery CD Acer disc-to-disc recovery Norton AntiVirus ® ® Adobe Reader ® ®...

  • Page 9: System Block Diagram

    System Block Diagram AC/BATT DC/DC CONNECTOR PG 42 Dothan/Yonah CPU VR CLOCKS +1.2V/+2.5V +1.05V/+1.5V +1.8V/+0.9V PG 43 PG 3 (478 Micro-FCPGA) +3V/+5V PG 37~41 BATT PG 4,5 CHARGER PG 42 LCD Connector 4X133MHZ +0.9V LVDS +1.05V +1.8VSUS +2.5V Alviso 400/533 MHZ DDR II M26P PCI EXPRESS DDR-SODIMM1...

  • Page 10: Board Layout

    Board Layout Top View Chapter 1 download service manual and resetter printer at http://printer1.blogspot.com...
  • Page 11 Bottom View Chapter 1 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 12: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open View Icon Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Power button Turns the computer on and off Status indicators Light-Emitting Diodes (LEDs) that turn on and off to show the status of the...

  • Page 13: Front Closed View

    Front Closed View Item Description Icon Item Description Item Description Speakers Left and right speakers deliver stereo audio output. 5-in-1 card reader Only accepts MS, MMC, MS PRO, xD and SD cards. Note: Note: Only one card can operate at any Item Description given time.

  • Page 14: Left View

    Item Description Left View Item Description Icon Item Description External display port Connects to a display device(e.g. external monitor, LCD projector) Ventilation Slots Enable the TravelMate to stay cool. Network LAN Jack Connects to an Ethernet 10/100/1000 based network. RJ-11 Modem jack Connects to a phone line.

  • Page 15: Right Panel

    Right Panel Icon Item Description USB 2.0 port Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). Optical drive Internal optical drive;accepts CDs or DVDs depending on the optical drive type. LED indicator Lights up when the optical drive is active. Optical drive eject Ejects the optical drive tray from the drive.

  • Page 16: Rear Panel

    Rear Panel Icon Item Description DVI-D port Supports digital video connections S-video port Connects to a television or display device with S-video input. 124-pin port replicator Connects to I/O port replicator or EasyPort connector expansion devices. Chapter 1 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 17: Bottom Panel

    Bottom Panel Icon Item Description Battery lock latches Lock the battery in place. AcerMedia bay release Unlatches the AcerMEdia drive for removal latch of drive(optional) cooling fan Helps keep th ecomputer cool. Note: Do not cover or obstruct the opening of the fan.
  • Page 18 Indicators The computer has three easy-to-read status icons on the upper-left above the keyboard, and four located on the front of the computer. Icon Function Description Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when the disc or AcerMedia is activated.

  • Page 19: Launch Keys

    Web browser, Empowering and programmable keys. Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default for Email and Internet programs, but can be reset by users. To set the mail, Web browser and programmable keys, run the acer Launch Manager.
  • Page 20 Description Default application Bluetooth Lights to indicate the status of Bluetooth communications (optional) communications. Wireless Lights to indicate the status of wireless LAN communication (optional) communications. Chapter 1 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 21: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.

  • Page 22: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off...

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Description Icon Description Windows logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Tab (Activates next taskbar button) + E (Explores My Computer)

  • Page 24: Hot Keys

    Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSetting in the Acer eManager set by the Acer Empowering key. Fn-F3 Acer Launches the Acer ePowerManagement in the Acer ePowerManagement eManager set by the Acer Empowering key.
  • Page 25 Hot Key Icon Function Description Fn-y Volume down Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Chapter 1 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 26: The Euro Symbol

    The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

  • Page 27: Touchpad Basics

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
  • Page 28 Right Scroll Function Left Button(1) Main Touchpad(2) Button(4) Button(3) Scroll Click and hold the button in the desired direction (up/ down/left/right) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements.

  • Page 29: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M processor at 1.6~2.13GHz (Dothan) Core logic Intel 915PM CPU package LGA775 CPU core voltage 0.8~1.5V BIOS Item Specification BIOS vendor Phneoix BIOS Version S3C11 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package...
  • Page 30 Slot 1 Slot 2 Total Memory 128MB 128MB 256MB 256MB 512MB 512MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB...
  • Page 31 Modem Interface Item Specification Modem connector type RJ11 Modem connector location Left panel Mini-Bluetooth Item Specification Controller ICH6-M Interface USB bus MiniPCI Item Specification Controller ICH6-M Data throughput 11M/54M bps Protocol 802.11 a/b/g, 802.11b/g Interface Mini-PCI type 3A Hard Disk Drive Interface Item Vendor &...
  • Page 32 Hard Disk Drive Interface Item Voltage tolerance 5V +/- 5% 5V +/- 5% 5V +/- 5% 5V +/- 5% Combo Drive Interface Item Specification Vendor & model name UJDA-760QT1-A HLDS GCC-4243N Performance Specification Transfer rate (KB/sec) (1) Read DVD-ROM MAX 8X CAV (MAX 10800 KB/s) MAX 8X CAV (MAX 10800 KB/s) DVD-R MAX 4X CVA(MAX 5400 KB/s)
  • Page 33 Super Multi Interface Item Specification Transfer rate (KB/sec) (1) Read DVD-ROM 8X CAV( MAX 10800 kB/s) 8X CAV( MAX 10800 kB/s) CD-ROM 24X CAV(MAX 3600 kB/s) 24X CAV(MAX 3600 kB/s) DVD-Video 4X (MAX 5540 kB/s) DVD-R 8X (MAX 11080 kB/s) DVD-RW 6X (MAX 8320 kB/s) DVD-RAM...
  • Page 34 Audio Interface Item Specification Compatibility Microsoft PC99/2001, AC97 2.3 & WHQL/WLP2.0 Power support Digital: 3.3V Analog: 3.3V/5.0V Sampling rate Up to 96 KHz Sound Quality Max. 100dB Internal speaker / Quantity Yes / 2 Video Interface Item Specification Chipset ATI M26 with 128MB VRAM package 708PCBGA interface...
  • Page 35 System Board Major Chips Item Controller System core logic Intel 915PM Express Chipset Super I/O controller NSC87383, 3.3V LPC interface Audio controller Realtek ALC880 Codec Video controller ATI M26P Hard disk drive controller ICH6-M Keyboard controller NS PC87591 USB 2.0 ICH6-M MODEM V.92, Ambit MDC 1.5...
  • Page 36 Item Specification Active Area (mm) 331.38(H)x207.1125(V) 331.38(H)207.11(V) Display resolution (pixels) Wide Wide SXGA(1680x1050) SXGA(1680x1050) Pixel Pitch 0.19725(H)x0.19725(v) 0.19725(H)x0.19725(v) Pixel Arrangement RGB vertical stripe RGB vertical stripe Display Mode Normally white Transmissive&Normally White 185(Typical) 185(Typical) Typical White Luminance (cd/m also called Brightness Contrast Ratio 300 (Typical) 200(Typical)
  • Page 37 AC Adaptor Item Specification Inrush current 220A@240VAC/50Hz(hot start) 220A@100VAC/60Hz(cold start) Efficiency 85% (Min), 88%(Typical) with the AC input set at the normal voltage. System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown.

  • Page 38: Chapter 2 System Utilities

    System BIOS Version: S3C11 VGA BIOS Version: ATI 009.008.001.000 KBC Version: 1A22 Serial Number: LXT720608950106A7AEM00 Asset Tag Number: Product TravelMate 8100 Manufacturer Name: Acer UUID: 00192A5217640010881600C09F745892 Help ↑ ↓ Select Item F5/F6 Change Values Setup Defaults ← → Exit Select Menu...

  • Page 39: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 40 System BIOS Version: S3C11 VGA BIOS Version: ATI 009.008.001.000 KBC Version: 1A22 Serial Number: LXT720608950106A7AEM00 Asset Tag Number: Product TravelMate 8100 Manufacturer Name: Acer UUID: 00192A5217640010881600C09F745892 Help Select Item F5/F6 Change Values Setup Defaults ↑ ↓ ← → Exit Select Menu...
  • Page 41 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Info. Advanced Security Boot Exit Main Item Specific Help System Time: [11:59:38] System Date:...
  • Page 42 Parameter Description Format/Option Enabled Quiet Boot Determines if Customer Logo will be displayed or Option: or Disabled not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled.
  • Page 43 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit [Auto] Serial port A: Item Specific Help Infrared Port:: [Auto] Configure serial port A [Auto] Parallel port: using oprions:...
  • Page 44 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Info. Main Advanced Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Clear HDD Password Is: 49888545 Supervisor Password HDD Master ID:...
  • Page 45 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password is Shows the setting of the supervisor password. Clear or Set User Password is Shows the setting of the uer password. Clear or Set Set Supervisor Password...
  • Page 46 After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.
  • Page 47 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
  • Page 48 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Boot Info.
  • Page 49 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Exit Info. Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit System Setup and save Exit Dicarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes...

  • Page 50: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 51: Chapter 3 Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 52: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 53: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 54 Screw List Item Description Acer part No. SCREW M2.0*2.5- 86.A03V7.012 I(NI)(NYLOK) SCREW I2.5*4M- 86.T25V7.013 BKAGHY(M2.5L4) SCREW M2.5*6- 86.T25V7.012 I(BNI)(NYLOK) SCREW M2.5*3- 86.T23V7.010 I(NI,NYLOK) SCREW M2.5*7- 86.T25V7.008 I(NI,NYLOK) SCREW NUT IO 86.T23V7.001 EA1(MBEA1001,REV3 SCREW M2.0*4- 86.A03V7.007 I(BNI)(NYLOK) Chapter 3 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 55: Removing The Battery Pack

    Removing the Battery Pack Release the battery lock. Slide the battery latch. Remove the battery pack. Chapter 3 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 56: Removing The Hdd Module And The Minipci

    Removing the HDD Module and the miniPCI Removing the HDD Module Remove two screws that secure the HDD cover. Remove the HDD cover. Remove the two screws that secure the HDD. Holding the mylar and pull the HDD module out of the main unit. Removing the Memory Remove the two screws that secure the memory cover.
  • Page 57 Release the wireless antenna. Press the latch on left and right side to pop out the miniPCI and remove it. Chapter 3 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 58: Disassembling The Main Unit Into Upper Case And Lower Case

    Disassembling the Main Unit into Upper Case and Lower Case Remove the two screws that secure the left and right hinge cover. Remove the left and right hinge cover.Detach the right and the left hinge cover form the main unit. Remove the three screws on the rear of the main unit.
  • Page 59 14. Close the LCD and remove the upper case from the main unit. Chapter 3 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 60: Disassembling The Lower Case

    Disassembling the Lower Case Remove the ODD from the lower case. Disconnect the right speaker cable from USB cable and disconnect the USB cable from the mainboard. Remove the two screws that secure the USB module. Remove the USB module from the lower case. Disconnect the USB module from the USB module.
  • Page 61 10. Tear off the mylar on the MDC cable. 11. Disconnect the MDC cable from the mainboard. 12. Remove the two screws that secure the MDC module. 13. Remove the MDC module from the mainboard. 14. Disconnect the cable from MDC board. 15.
  • Page 62 20. Disconnect the cardbus cable from the mainboard. 21. Remove the three screws that secure the cardbus. 22. Remove the cardbus from the mainboard. 23. Tear off the mylar on the right speaker cable. 24. Remove the right speaker from the lower case. 25.

  • Page 63: Disassembling The Lcd Module And Upper Case

    Disassembling the LCD Module and Upper Case Disconnect the LCD cable from the power board. Remove the two screws that secure the power board. Remove another four screws that secure the power board. Remove the power board from the upper case. Tear off the mylar on the touchpad FFC.
  • Page 64 13. Detach the LCD panel from the upper case assembly. 14. Remove the four screw caps of the LCD bezel. 15. Remove the four screws that secure the LCD bezel. 16. Remove the LCD bezel from the LCD module. 17. Disconnect the inverter power cable and the LVDS cable from the inverter board. 18.
  • Page 65 23. Remove the left and right antenna brackets and antenna cable from the LCD cover. 24. Remove the two screws that secure the LCD bar. 25. Remove the LCD bar from the LCD cover. 26. Remove the four screws that secure the right LCD bracket. 27.

  • Page 66: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Then remove the four screws tightening the LCD bezel. Detach the LCD bezel from the LCD module. Then turn the LCD bezel over and remove the microphone. Tear off the type fastening the inverter cable then disconnect the inverter cable then remove the inverter. Remove the six screws holding the LCD to the LCD cover.
  • Page 67 12. Tear off the tape fastening the antennae set. 13. Then detach the antennae set from the LCD cover. Chapter 3 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 68: Disassembling The External Modules

    Disassembling the External Modules Disassembling the ODD Module Remove the two screws holding the ODD bracket on one side. Remove the two screws holding the ODD bracket on the other side. Remove another two screws on the rear side. Slide the ODD bracket out of the ODD module. Remove the ODD connector from the ODD module.

  • Page 69: Chapter 4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.

  • Page 70: System Check Procedures

    System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

  • Page 71: Power System Check

    Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

  • Page 72: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 73: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 74: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See “Keyboard or Auxiliary Input Device Check” on page 64 System CMOS checksum bad - Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot...
  • Page 75 Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See “Power System Check” on page 65 Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 76: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Disable shadow and execute code from the ROM. Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values...
  • Page 77 Code Beeps POST Routine Description Initialize I20 support Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 78 Code Beeps POST Routine Description Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 79 Code Beeps POST Routine Description Initialize notebook docking late Force check (optional) Extended checksum (optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int 10h to enable remote serial video Re-map I/O and memory for PCMCIA Initialize digitizer and display message.

  • Page 80: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work).
  • Page 81 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged or discharged See “Check the Battery Pack” on page 66. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board...
  • Page 82 Power Management-Related Symptoms Symptom / Error Action in Sequence The system doesn't resume from hibernation/ Connect AC adapter then check if the system resumes from standby mode. Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the lid of the portable computer.
  • Page 83 Modem/LAN-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”...

  • Page 84: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.

  • Page 85: Undetermined Problems

    System Check” on page 65): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 86 Chapter 4 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 87: Chapter 5 Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Chapter 5 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 88: Bottom View

    Bottom View Chapter 5 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 89: Main Board Layout

    Main Board Layout Chapter 5 download service manual and resetter printer at http://printer1.blogspot.com...
  • Page 90 Number Item DC JACK S-VEDIO DOCKING RJ11RJ45 IEEE1394 PCMCIA 4 IN 1 SPDIF PHONE-JACK Chapter 5 download service manual and resetter printer at http://printer1.blogspot.com...

  • Page 91: Chapter 6 Fru(Field Replaceable Unit)List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 92: Exploded Diagram

    Exploded Diagram Chapter 6 download service manual and resetter printer at http://printer1.blogspot.com...
  • Page 93 Item List Item Description IVC MODULE PM2 (8-20V, V=700V, REV : A1A) HINGE COVER-L ZF1 15.4 LCD COVER ASSY LCD LTN154P1-L02(15.4”, WSXGA)STN B/S HINGE-L HINGE-R ZF1 15.4 LCD BEZEL ASSY LCD-RUBER-UP K/B MODULE(UI) ZF1(AEZF1TNR,REV3A) TOP SUB ASSY ZF1 CHARGER/B ASSY ZF1 M/B ASSY(M26-128MB/HDD-PATA) ZF1 USB/B ASSY ZF1 AUDIO/B ASSY...

  • Page 94: Fru List

    FRU List TravelMate 8100 FRU List Picture Partname And Description Part Number Adapter ADAPTER 65W 3 PIN DELTA SADP-65KB AP.06501.005 ADAPTER 65W 3 PIN LITE-ON PA-1650-02Q2 AP.06503.006 Battery BATTERY SANYO LI-ION 4S2P 4.8A BT.00803.006 4UR18650F-2-QC-ZF1 BATTERY SIMPLO LI-ION 4S2P 4.8A 916- BT.00807.002 3270 Boards...
  • Page 95 TravelMate 8100 FRU List Picture Partname And Description Part Number MODEM CABLE 50.T72V7.002 CHARGER CABLE - 16/16 PIN 50.T72V7.003 FFC CABLE - AUDIO BOARD 35 PIN 50.T72V7.004 USB CABLE - 19/20 PIN 50.T72V7.005 POWER CORD US (3 pin) 27.A03V7.001 POWER CORD PRC ( 3 Pin) 27.A03V7.003 POWER CORD KOERA ( Pin) 27.T23V7.006...
  • Page 96 TravelMate 8100 FRU List Picture Partname And Description Part Number RAM DOOR W/SCREW 42.T72V7.001 MINIPCI DOOR W/SCREW 42.T72V7.002 TOUCHPAD BRACKET 33.T72V7.001 SMART CARD BRACKET 33.T72V7.002 HINGE COVER - R 42.T72V7.003 HINGE COVER - L 42.T72V7.004 HDD COVER W/RUBBER 42.T72V5.010 HDD BRACKET W/MYLAR 33.T72V7.003 Communication Module WIRELESS LAN ANTENNA...
  • Page 97 TravelMate 8100 FRU List Picture Partname And Description Part Number INTEL PENTIUM M 1.87G 2M 533FSB KC.N0001.750 uFCPGA2 SL7S9 C-1 STEPPING INTEL PENTIUM M 2.0G 2M 533FSB KC.N0001.760 uFCPGA2 SL7SM C-1 STEPPING INTEL PENTIUM M 2.13G 2M 533FSB KC.N0001.770 uFCPGA2 SL7SL C-1 STEPPING HDD/ Hard Disk Drive HGST MORAGA 60GB 4200RPM, KH.06007.006...
  • Page 98 TravelMate 8100 FRU List Picture Partname And Description Part Number TM4500/TM4000/TM2300 KEYBOARD KB.T5007.009 DARFON ITALIAN TM4500/TM4000/TM2300 KEYBOARD KB.T5007.010 DARFON FRENCH TM4500/TM4000/TM2300 KEYBOARD KB.T5007.011 DARFON SWISS/G TM4500/TM4000/TM2300 KEYBOARD KB.T5007.012 DARFON PORTUGUESE TM4500/TM4000/TM2300 KEYBOARD KB.T5007.014 DARFON ARABIC TM4500/TM4000/TM2300 KEYBOARD KB.T5007.015 DARFON BELGIUM TM4500/TM4000/TM2300 KEYBOARD KB.T5007.016 DARFON SWEDEN...
  • Page 99 TravelMate 8100 FRU List Picture Partname And Description Part Number LCD INVERTER BOARD W/ TYPE 19.T72V7.001 LCD CABLE - 15.4 IN. WXGA 50.T72V7.007 LCD PANEL W/LOGO ANTENNA 15.4 IN. 60.T72V7.003 LCD BEZEL W/RUBBER PAD 15.4 IN. 60.T72V7.004 LCD BRACKET W/HINGE 15.4 IN. - L 33.T72V7.004 LCD BRACKET W/HINGE 15.4 IN.
  • Page 100 TravelMate 8100 FRU List Picture Partname And Description Part Number SMART READER 55.T72V7.005 PCMCIA SLOT 22.T72V7.001 Memory MEMORY MICRON 256MB/ 533MHZ, KN.25604.023 MT8HTF3264HDY-53EB2 MEMORY IFX 256MB/ 533MHZ, KN.25602.023 HYS64T32000HDL-3.7-A MEMORY ELPIDA 256MB/ 533MHZ, KN.25609.003 U33256AGEPQ662A MEMORY MICRON 512MB/ 533MHZ, KN.51204.015 MT8HTF6464HDY-53EA2 MEMORY IFX 512MB/ 533MHZ, KN.51202.021...
  • Page 101 TravelMate 8100 FRU List Picture Partname And Description Part Number Pointing Device TOUCHPAD 55.T72V7.006 Speaker SPEAKER R 23.T72V7.002 SPEAKER L 23.T72V7.001 Heatsink THERMAL MODULE 60.T72V7.005 Miscellaneous NAME PLATE - TM8100 40.T72V7.001 LCD BEZEL RUBBER PAD UP 47.T72V7.001 LCD BEZEL RUBBER PAD MIDDLE 47.T72V7.002 RUBBER FOOT 47.T72V7.003...

  • Page 102: Appendix A Model Definition And Configuration

    Appendix A Model Definition and Configuration TravelMate 8100 Series Model Wireless Memory Number (GB) 8105WLMi PM770 15.4" SOII512MB 80GB 8x DVD- FoxcoMo Intel2915A WSXGA+ (5400rp SMulti (DL) +WNCUS BG(SKU1) 8104WLMi PM760 15.4" SOII512MB 80GB/ 8x DVD- FoxcoMo Intel2915A WSXGA+ 100GB SMulti (DL) +WNCUS BG(SKU1/...

  • Page 103: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 104: Microsoft® Windows® Xp Pro Environment Test

    ® ® Microsoft Windows XP Pro Environment Test Item Specifications Dothan CPU 2.13 Dothan CPU 2.0A Dothan CPU 1.86 Dothan CPU 1.73 Dothan CPU 1.6B SAMSUNG, LTN154P1-L02, 185nits, 185nits/25ms/CR300 HITACHI, TX39D99VC1FAA, 185nits, 185/50/200 LG, LP154W02-B1K1, 185 nits Memory DDR333 Micron 256MB/ 533MHz, MT8HTF3264HDY-53EB2 Elpida 256MB/ 533MHz, U33256AGEPQ662A Micron 512MB/ 533MHz, MT8HTF6464HDY-53EA2 Elpida 512MB/ 533MHz, U33512AGEPQ672A...
  • Page 105 Item Specifications Keyboard TM4500/TM4000/TM2300 KEYBOARD DARFON US International TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese TM4500/TM4000/TM2300 KEYBOARD DARFON Spanish TM4500/TM4000/TM2300 KEYBOARD DARFON Thai TM4500/TM4000/TM2300 KEYBOARD DARFON Brazilian Protugese TM4500/TM4000/TM2300 KEYBOARD DARFON Korea TM4500/TM4000/TM2300 KEYBOARD DARFON UK TM4500/TM4000/TM2300 KEYBOARD DARFON German TM4500/TM4000/TM2300 KEYBOARD DARFON Italian TM4500/TM4000/TM2300 KEYBOARD DARFON French TM4500/TM4000/TM2300 KEYBOARD DARFON Swiss/G TM4500/TM4000/TM2300 KEYBOARD DARFON Portuguese...

  • Page 106: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 107 Appendix C download service manual and resetter printer at http://printer1.blogspot.com...

This manual is also suitable for:

Travelmate 8105wlmiTravelmate 8104wlmiTravelmate 8103wlmiTravelmate 8102wlciTravelmate 8101wlmi

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