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Acer Aspire 8935G Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows® Vista™ Platform • Intel® Centrino® 2 processor technology, featuring: • Intel® Core™2 Extreme processor* •...
High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • MS-Sound compatible • Acer Purezone technology with two built-in microphone Digital Camera • 1 megapixel digital camera, built-in Dimensions and Weight • 440 (W) x 295 (D) x 31/43.8 (H) mm (17.34 x 11.62 x 1.22/1.73 inches) •...
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Acer Crystal Eye webcam Microphone Display screen Power button Chapter 1 Item Web camera for video communication. Internal microphone for sound recording.
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Fully charged: The light shows blue when in AC mode. The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models).
Closed Front View Icon Rear View Item Tuba Ventilation slots Chapter 1 Item 6-in-1 card Accepts Secure Digital (SD), MultiMediaCard reader (MMC), MultiMediaCardplus (MMCplus), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time.
Left View Icon DC-in jack Ethernet (RJ-45) port External display (VGA) port DISPLAY DISPLAY port HDMI HDMI port eSATA e SATA port USB 2.0 port 4-pin IEEE 1394 port Line-in jack Microphone-in jack Headphones/ speaker/line-out jack with S/PDIF support Expresscard / 54 ExpressCard/54 slot Item...
Right View Icon USB 2.0 port Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole USB 2.0 port RF-in port Kensington lock slot Chapter 1 Item Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Internal optical drive;...
Bottom View Icon Battery bay Battery release latch Battery lock Hard drive bay Memory compartment Ventilation slots and cooling fan Item Houses the computer's battery pack. Releases the battery for removal. Locks the battery in position. Houses the computer’s hard disk (secured with screws). Houses the computer’s main memory Enable the computer to stay cool, even after prolonged use.
Tapping on the touchpad is the same as clicking the left button. • Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down and move left or right a page.
Using the Keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num Lock keys for the numeric keypad. Key Types The keyboard has several different types of keys.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: : Open or close the Start menu <...
System Hotkeys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Fn + F2...
Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start...
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Northbridge Item Chipset Intel GMCH GM45 Package 1329-pin FCBGA Southbridge Item Chipset ICH9-M Package 676 pins BGA, 31 mm x 31 mm Features • PCI Express Base Specification, Revision 1.1 support • PCI Local Bus Specification, Revision 2.3 support • ACPI Power Management Logic Support, Revision 3.0b •...
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VGA Subsystem Item Chipset • Intel Cantiga GMCH GM45 for integrated system • MXM3.0 for discrete system Vendor Intel / MSI Features • Intel Cantiga • • • • • • • • • • • • • • • MXM 3.0 •...
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On above table, the configuration of slot 1 and slot 2 could be reversed. Chapter 1 Specification • Flash ROM 1MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control •...
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VGA controller Item VGA Chipset Package Features Interface Item VGA Chipset Package Features Interface LAN Interface Item LAN Chipset Package LAN connector type Features Specification Built-in Intel GM45 1329 FCBGA 37mm x 37mm • Intel Gen 5.0 integrated graphics engine with 10 fully programmable cores •...
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Item Features Interface Wireless Module 802.11b/g Item Manufacturer Model Frequency Range Interface Bluetooth Item Model Operating Frequency Channel Numbers Transmitter Output Power Receiver Sensitivity Maximum Receiver Signal Operating Voltage Interface Modem Item Model Interface Package Power supply Chapter 1 Specification •...
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Hard Disk Drive Interface Item Vendor Model Name ST9320- ST9250- 320AS 320AS Capacity (MB) Bytes per sector Data heads 4 or 3 Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec max) I/O data transfer rate (Mbytes/sec max)
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Item Specification Internal 1175 transfer rate (Mbits/ max) I/O data transfer rate (Mbytes/ max) DC Power Requirements Voltage 5V(DC) +/- 5% toleranc Chapter 1...
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Hard Disk Drive Interface (cont) Item Vendor & Model Name WD800BEVT Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Specifications...
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Hard Disk Drive Interface (cont) Item Vendor & HTS545050B9 Model Name A300 / HTS545050B9 SA00 Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max)
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Hard Disk Drive Interface (cont) Item Vendor & HTS543232L9 Model Name A300, HTS543232L9 SA00 Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements...
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Hard Disk Drive Interface (cont) Item Vendor & Toshiba MK5055/2555GSX Model Name Capacity 500/250GB Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage...
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Super-Multi Drive Module Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Specification HLDS/GSA-T50 With CD Diskette...
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Item Loading mechanism Power Requirement Input Voltage Blue-Ray Combo Drive Module Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface...
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Audio Interface Item Chipset Package Features Specification REALTEK ALC889X for High Definition Audio Codec 48-pin LQFP ‘green’ package • High performance DACs with 108dB signal-to-noise ratio • High performance ADCs with 104dB signal-to-noise ratio • Meets Microsoft WLP 3.0x and future WLP4.0 Premium requirements •...
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Audio Amplifier Item Model Package Features Subwoofer Speaker Item Vendor and Model Package Features Power supply Front Speaker Item Vendor and Model Package Weight Power supply Center Speaker Item Vendor and Model Package Weight Chapter 1 Specification Panasonic 12947A 48 pins QFP •...
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Digital Camera Item Sensor Pixel Size Image Size Interface Optics Power and Keyboard Controller Item Controller Total number of keypads Windows logo key Hotkeys Battery Item Vendor & model name Battery Type Pack capacity Normal Voltage Charge Voltage Fast Charge Current Package configuration Item Vendor/model name...
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Item Physical Size (mm) Electrical Interface Support Color Viewing Angle (minimum degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10 (Lower) Temperature Range (°C) Operating Storage (shipping) Card Reader Item Part Name Package Features Interface Power Management Features Express Card Item Interface...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Information The Information screen displays a summary of your computer hardware information. Information Main C P U T y p e C P U T y p e C P U S p e e d C P U S p e e d I D E 0 M o d e l N a m e : I D E 0 M o d e l N a m e : I D E 0 S e r i a l N u m b e r :...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main S y s t e m T i m e : S y s t e m T i m e : S y s t e m D a t e : S y s t e m D a t e : T o t a l M e m o r y :...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s : H D D P a s s w o r d :...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. Information Main B o o t p r i o r i t y o r d e r :...
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s...
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
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In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...
WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable. Click OK to begin the update. A progress screen displays. Chapter 2...
Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error code is generated. To reset the HDD password, perform the following steps: On a different machine, run the HDD_PW.EXE file along with the error code generated.
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Removing BIOS Passwords: If you key in the wrong Supervisor password three times, an error code is generated and system is disabled. To unlock the BIOS, perform the following steps: On a different machine, run the BIOS_PW.EXE file along with the error code generated. For example: bios_pw 14452 0 Four ASCII strings are generated as output.
Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.
The following examples show the commands and the corresponding output information. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag...
Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents as below: WriteData = ‘001122334455' StartAddr=7A...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.
External Module Disassembly Process External Modules Disassembly Flowchart Remove Screw List Step ODD Module M2.5*4 ODD Bracket M2*3 HDD1 Carrier M3*3 HDD2 Carrier M3*3 TV Tuner M2*3 WLAN Module M2*3 Chapter 3 Turn off system and peripherals power Disconnect power and signal cables from system Remove...
Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock to the unlocked position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
Removing the Lower Door 1. See “Removing the Battery Pack” on page 56. 2. Loosen the seven captive screws in the Lower Door. 3. Remove the Lower Door as shown. Chapter 3...
Removing the Optical Drive Module 1. See “Removing the Lower Door” on page 59. 2. Remove the single screw securing the ODD Module. Step ODD Module M2.5*4 3. Insert a suitable object in to the Lower Cover to push the ODD Module clear of the casing. 4.
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5. Remove the two screws securing the ODD Bracket and remove the ODD bracket from the module. NOTE: Remove the left side screw first during disassembly. Step Size Quantity Screw Type ODD Bracket M2*3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7.
Removing the Primary Hard Disk Drive Module 1. See “Removing the Lower Door” on page 59. 2. Use the pull-tab to slide the Primary HDD in the indicated direction and disconnect the interface. 3. Lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
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4. Remove the two screws securing the hard disk to the carrier. Step Size Quantity Screw Type HDD1 Carrier M3*3 5. Remove the HDD from the carrier. Chapter 3...
Removing the Secondary Hard Disk Drive Module 1. See “Removing the Lower Door” on page 59. 2. Use the pull-tab to slide the Secondary HDD and disconnect the interface. 3. Lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
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4. Remove the two screws securing the hard disk to the carrier. Step Size Quantity Screw Type HDD2 Carrier M3*3 5. Remove the HDD from the carrier. Chapter 3...
Removing the DIMM Modules 1. See “Removing the Lower Door” on page 59. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module. Chapter 3...
Removing the TV Tuner Module 1. See “Removing the Lower Door” on page 59. 2. Disconnect the Antenna cable from the TV Tuner as shown. NOTE: When reattaching the Antenna, ensure the cable is tucked into the chassis to prevent damage. 3.
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4. Remove the TV Tuner as shown. Chapter 3...
Removing the WLAN Module 1. See “Removing the Lower Door” on page 59. 2. Disconnect the Antenna cables from the WLAN Module. NOTE: The black cable attaches to the MAIN terminal and the white cable attaches to the AUX terminal. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
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4. Detach the WLAN Module from the WLAN socket. Chapter 3...
Removing the Keyboard 1. See “Removing the Battery Pack” on page 56. 2. Press the six securing clips inward to release the Keyboard from the Upper Cover. 3. Lift the centre of Keyboard up as shown. IMPORTANT: Do not remove the Keyboard from the computer; the Keyboard FFCs are still connected. 4.
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5. Disconnect the Backlight cable by opening the FFC latch and removing the cable from the Mainboard. 6. Disconnect the Keyboard cable by opening the FFC latch and removing the cable from the Mainboard. 7. Remove the Keyboard from the Upper Cover. Chapter 3...
Removing the Switch Cover 1. See “Removing the Battery Pack” on page 56. 2. Turn the computer over. Remove the thirteen screws securing the Switch Cover to the Upper Cover. Step Switch Cover M2.5*6.5 (red callout) Switch Cover M2.5*4 (green callout) IMPORTANT: Do not lift the Switch Cover away from the computer;...
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4. Turn the Switch Cover over and place it face down on the Keyboard. 5. Open the Power Board FFC locking latch and disconnect the FFC from the Mainboard. 6. Remove the Switch Cover from the Upper Cover. Chapter 3...
Removing the Power Board 1. See “Removing the Switch Cover” on page 75. 2. Open the Power Board FFC locking latch and disconnect the FFC from the Power Board. 3. Remove the three screws securing the Power Board to the Switch Cover. Step Power Board M2.5*4...
Removing the LCD Module 1. See “Removing the Switch Cover” on page 75. 2. Turn the computer over and ensure that the Antenna cables are free from obstructions. 3. Pull the Antenna cables through the Upper Cover as shown. Ensure that the Antennas are completely free from the cover.
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5. Grasp the pull tab and lift upward as shown to disconnect the LVDS cable. 6. Remove the LVDS cable from the cable channel all the way to the Hinge Well. Ensure that the cable is free from all cable clips. 7.
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8. Remove the Microphone cable from the cable channel all the way to the Hinge Well. Ensure that the cable is free from all cable clips. 9. Remove the four screws securing the LCD Module to the Lower Cover. Step Size Quantity Screw Type...
Removing the Upper Cover IMPORTANT: The TouchPad is supplied as part of the Upper Cover. If the TouchPad is defective, replace the entire Upper Cover. 1. See “Removing the LCD Module” on page 78. 2. Turn the computer over. Remove the fifteen screws on the bottom panel. Step Upper Cover M2.5*6.5...
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4. Open the locking latch on A and disconnect the FFC from the Mainboard. 5. Open the locking latch on B and disconnect the FFC from the Mainboard. 6. Open the locking latch on C and disconnect the FFC from the Mainboard. Chapter 3...
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7. Open the locking latch on D and disconnect the FFC from the Mainboard. 8. Open the locking latch on E and disconnect the FFC from the Mainboard. 9. Remove the eleven screws securing the Upper Cover to the Lower Cover. Step Upper Cover M2.5*4...
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Step Size Quantity Screw Type Upper Cover M2*3 (green callout) 10. Remove the Upper Cover as shown. Chapter 3...
Removing the Launch Board 1. See “Removing the Upper Cover” on page 81. 2. Turn the Upper Cover over. Open the locking latch on the FFC and disconnect it from the Launch Board. 3. Remove the Launch Board from the Upper Cover Chapter 3...
Removing the Volume Control Board 1. See “Removing the Upper Cover” on page 81. 2. Open the locking latch on the FFC and disconnect it from the Media Board. 3. Open the locking latch on the FFC and disconnect it from the Volume Control Board. 4.
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5. Lift the board clear of the Upper Cover. Chapter 3...
Removing the Power Saving Board FFC 1. See “Removing the Upper Cover” on page 81. 2. Lift the protective covering and FFC away from the Upper Cover to detach the adhesive. 3. Continue lifting the FFC away from the Upper Cover as shown. 4.
Removing the Media Board 1. See “Removing the Upper Cover” on page 81. 2. Open the locking latch on the FFC and disconnect it from the Media Board. 3. Remove the FFC from the Upper Cover by peeling back the adhesive as shown. 4.
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5. Lift the Media Board clear of the Upper Cover. Chapter 3...
Removing the TouchPad Lock Board 1. See “Removing the Upper Cover” on page 81. 2. Open the locking latch on the FFC and disconnect it from the TouchPad Lock Board. 3. Lift the FFC away from the Upper Cover to detach the adhesive securing it in place. 4.
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5. Remove the single screw securing the board to the Upper Cover. Step TouchPad Lock M2*3 Board 6. Lift and rotate the board in the direction of the arrow to remove it from the Upper Cover. Size Quantity Screw Type Chapter 3...
Removing the Finger Print Reader Bracket 1. See “Removing the Upper Cover” on page 81. 2. Remove the two screws securing the bracket to the Upper Cover. Step Finger Print M2*3 Reader Bracket 3. Rotate the bracket away from the Upper Cover and remove it as shown. Chapter 3 Size Quantity...
Removing the TouchPad Board IMPORTANT: The TouchPad is supplied as part of the Upper Cover. If the TouchPad is defective, replace the entire Upper Cover. 1. See “Removing the Finger Print Reader Bracket” on page 93. 2. Open the locking latch on the FFC and disconnect it from the TouchPad Board. 3.
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5. Open the locking latch on the FFC and disconnect it from the TouchPad Board. 6. Remove the FFC from the Upper Cover as shown. 7. Remove the two screws securing the TouchPad Board in place. Step Finger Print M2*3 Reader Chapter 3 Size...
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8. Lift the board clear of the Upper Cover. Chapter 3...
Removing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. 1. See “Removing the Upper Cover” on page 81. 2. To replace the battery, pry the existing battery out of the Mainboard and press a replacement down firmly in to the socket.
Removing the Bluetooth Board 1. See “Removing the Upper Cover” on page 81. 2. Disconnect the Bluetooth cable from the Mainboard. 3. Disconnect the Bluetooth cable from the Bluetooth Board. 4. Remove the single screw securing the Bluetooth Board to the Lower Cover. Step Bluetooth Board M2*3...
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5. Remove the Bluetooth Board from the Lower Cover. Chapter 3...
Removing the USB Board IMPORTANT: The USB FFC is supplied as part of the Lower Cover. If the USB FFC is defective, replace the entire Lower Cover. 1. See “Removing the Upper Cover” on page 81. 2. Open the locking latch on the FFC and disconnect it from the Mainboard. 3.
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4. Remove the single screw securing the USB Board to the Lower Cover. Step USB Board M2.5*4 5. Remove the USB Board from the Lower Cover as shown. IMPORTANT: The USB FFC is supplied as part of the Lower Cover. If the USB FFC is defective, replace the entire Lower Cover.
Removing the Power Saving Board 1. See “Removing the Upper Cover” on page 81. 2. Remove the single securing screw from the board. Step Power Saving M2.5*4 Board 3. Remove the board from the chassis. Size Quantity Screw Type Chapter 3...
Removing the Mainboard 1. See “Removing the Hinge Supports” on page 109. 2. Disconnect the Speaker and Subwoofer cables from the Mainboard. 3. Remove the three screws securing the Mainboard to the Lower Cover. Step Mainboard M2.5*4 Chapter 3 Size Quantity Screw Type...
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4. Pivot the Mainboard upward and remove it from the chassis, right side first. Place the Mainboard on a clean, dust-free surface. Chapter 3...
Removing the Kensington Lock Bracket 1. See “Removing the Upper Cover” on page 81. 2. Remove the single screw securing the Kensington Lock Bracket to the Lower Cover. Step Kensington Lock M2*3 Bracket 3. Lift the bracket clear of the Lower Cover. NOTE: The TV Tuner Antenna located under the bracket may lift away with the bracket.
Removing the TV Tuner Antenna 1. See “Removing the Kensington Lock Bracket” on page 105. 2. Remove the Antenna cable from the cable channel as shown. Ensure that the cable is free from all cable clips. 3. Pull the Antenna cable through the casing as shown. 4.
Removing the Subwoofer 1. See “Removing the TV Tuner Antenna” on page 106. 2. Remove the Subwoofer cable from the cable channel. Ensure that the cable is free from all cable clips. 3. Remove the four screw securing the Subwoofer to the Lower Cover. NOTE: The screws securing the Subwoofer in place are cushioned by rubber washers.
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4. Using both hands, lift the Subwoofer clear of the Lower Cover. Chapter 3...
Removing the Hinge Supports 1. See “Removing the Subwoofer” on page 107. 2. Remove the six screws (three each side) securing the Hinge Supports to the Lower Cover. Step Hinge Supports M2.5*4 3. Lift the Hinge Supports clear of the Lower Cover. Chapter 3 Size Quantity...
Removing the Speaker Module 1. See “Removing the Mainboard” on page 103. 2. Remove the six screws securing the Speaker Module in place. NOTE: The screws securing the Speaker Module in place are cushioned by rubber washers. Ensure that the washers are replaced before replacing the screws.
Removing the Thermal Module 1. See “Removing the Mainboard” on page 103. 2. Disconnect the fan cable from the Mainboard. 3. Loosen the six captive screws (in reverse numerical order from screw 6 to screw 1) securing the Thermal Module in place. 4.
Removing the Graphics Card Heatsink 1. See “Removing the Thermal Module” on page 111. 2. Remove the two screws (in reverse numerical order from 2 to 1) securing the Graphics Card Heatsink to the Mainboard. Step Graphics Card M2.5*6.5 Heatsink 3.
Removing the Graphics Card 1. See “Removing the Graphics Card Heatsink” on page 112. 2. Remove the single screw securing the Graphics Card to the Mainboard. Step Graphics Card M2.5*6.5 3. Remove the Graphics Card from the Mainboard connector. Chapter 3 Size Quantity Screw Type...
Removing the CPU 1. See “Removing the Thermal Module” on page 111. 2. Turn the securing screw 180° to release the CPU from the socket. 3. Remove the CPU from the socket as shown. IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction.
LCD Module Disassembly Process The SM80 ships with either a Standard Bezel or Flush Bezel with glass panel LCD Module. The following sections detail the two distinct procedures, beginning with the Standard Bezel detailed below. Standard Bezel LCD Module Disassembly Flowchart Camera Module Screw List Step...
Removing the Standard LCD Bezel See “Removing the LCD Module” on page 78. 2. Remove the four screw caps and screws from the LCD Bezel. Step Standard LCD Bezel M2.5*4 (red callout) Standard LCD Bezel M2.5*5 (green callout) 3. Starting from the inside bottom edge, pry the Bezel away from the panel. Move along the bottom edge toward the hinges as shown.
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4. Pry apart the right the left hinge wells as shown. 5. Pry apart the upper right and left corners of the bezel. 6. Pry apart the top edge of the bezel as shown. 7. Lift the bottom edge of the bezel away from the LCD Module as shown. IMPORTANT: Do not completely remove the bezel;...
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8. Flip the bezel over to expose the Microphone cable and module. 9. Disconnect the Microphone cable connector as shown and remove the bezel from the LCD Module. Chapter 3...
Removing the LCD Panel See “Removing the Standard LCD Bezel” on page 116. 2. Remove the seven screws securing the LCD Panel to the cover. NOTE: The six bracket screws are numbered from 1 to 3 on each bracket. Remove the screws in reverse order from 3 to 1.
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3. Remove the LVDS and Antenna cables from the left and right hinge wells as shown. Ensure that the cables are free from all cable clips. 4. Lift the panel front edge first as shown and flip it over to expose the Camera Module. IMPORTANT: Do not completely remove the panel;...
Removing the LCD Brackets and FPC Cable See “Removing the LCD Panel” on page 119. 2. Remove the eight securing screws (four each side) from the LCD Panel brackets. Step LCD Brackets M2*3 3. Remove the brackets from the LCD Panel. 4.
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5. Carefully lift the adhesive tape protecting the cable connector. 6. Disconnect the cable from the LCD Panel as shown. Chapter 3...
Removing the Flush LCD Bezel Cap See “Removing the LCD Module” on page 78. 2. Remove the two screw caps and screws securing the Bezel Cap to the LCD Module. Step LCD Bezel Cap M2.5*4 3. Pinch the right hinge cover as shown to release the internal securing pins. Lift the right side of the Bezel Cap as shown.
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4. Pinch the left hinge cover as shown to release the internal securing pins. Lift the left side of the Bezel Cap as shown. 5. Rotate the Bezel Cap away from the LCD Module and remove the cap from the module. Chapter 3...
Removing the Flush LCD Bezel 1. See “Removing the LCD Module” on page 78. 2. Starting in the centre and working toward the top corners, pry apart the top edge of the LCD Module as shown. 3. Lift the front edge of the bezel away from the LCD Module as shown. 4.
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5. Apply pressure in the direction of the arrow (1) and lift the left side of the bezel away from the LCD Module (2). IMPORTANT: Do not completely remove the bezel; the Microphone cable is still attached to the bezel. 6.
Removing the LCD Panel See “Removing the Flush LCD Bezel Cap” on page 125. 2. Remove the nine screws securing the LCD Panel to the cover. NOTE: The six bracket screws are numbered from 1 to 3 on each bracket. Remove the screws in reverse order from 3 to 1.
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3. Remove the LVDS and Antenna cables from the left and right hinge wells as shown. Ensure that the cables are free from all cable clips. 4. Lift the panel front edge first as shown and flip it over to expose the Camera Module. IMPORTANT: Do not completely remove the panel;...
Removing the LCD Brackets and FPC Cable See “Removing the LCD Panel” on page 119. 2. Remove the eight securing screws (four each side) from the LCD Panel brackets. Step LCD Brackets M2*3 3. Remove the brackets from the LCD Panel. 4.
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5. Carefully lift the adhesive tape protecting the cable connector. 6. Disconnect the cable from the LCD Panel as shown. Chapter 3...
LCD Module Reassembly Procedure The SM80 ships with either a Standard Bezel or Flush Bezel with glass panel LCD Module. The following sections detail the two distinct procedures, beginning with the Standard Bezel detailed below. Standard Bezel LCD Module Reassembly—LCD Panel 1.
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4. Align the LCD brackets with the screw holes on the panel. Replace the eight screws (four on each side) in the brackets as shown. 5. Align the Camera Board with the locating pins on the LCD Module and place the board as shown. 6.
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8. Flip the LCD Panel over and place it in the LCD Module. IMPORTANT: Ensure that the LCD cable is not trapped under the panel. 9. Run the LVDS and Antenna cables through the hinge wells as shown. 10. Secure the LCD module with seven securing screws. Chapter 3...
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NOTE: The six bracket screws are numbered from 1 to 3 on each bracket. Replace the screws in order from 1 to 3. Chapter 3...
Replacing the LCD Bezel 1. Place the LCD Bezel adjacent to the LCD Module as shown and connect the Microphone cable. 2. Flip the LCD Panel over and place it in the LCD Module. IMPORTANT: Ensure that the LCD cables are not trapped in the hinge wells. Chapter 3...
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3. Press down around the perimeter of the bezel to secure it in place. 4. Replace the four screws securing the bezel to the LCD Module. IMPORTANT: The Standard Bezel is secured with two different screw types: M2.5*4—red callout and M2.5*5—green callout.
Flush Bezel LCD Module Reassembly—LCD Panel 1. Connect the LCD cable to the panel connector as shown. 3. Run the cable along the back of the panel and press down as indicated to secure the cable in place. IMPORTANT: Ensure that the LCD cable runs between the green callouts to avoid trapping when the panel is replaced in the LCD Module.
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4. Align the LCD brackets with the screw holes on the panel. Replace the eight screws (four on each side) in the brackets as shown. 5. Align the Camera Board with the locating pins on the LCD Module and place the board as shown. 6.
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8. Flip the LCD Panel over and place it in the LCD Module. IMPORTANT: Ensure that the LCD cable is not trapped under the panel. 9. Run the LVDS and Antenna cables through the hinge wells as shown. 10. Secure the LCD module with nine securing screws. Chapter 3...
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NOTE: The six bracket screws are numbered from 1 to 3 on each bracket. Replace the screws in order from 1 to 3. Chapter 3...
Replacing the LCD Bezel 1. Place the LCD Bezel adjacent to the LCD Module as shown and connect the Microphone cable. 2. Flip the LCD Panel over and place it in the LCD Module. Chapter 3...
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3. Press down around the perimeter of the bezel to secure it in place. Chapter 3...
Replacing the Flush LCD Bezel Cap 1. Place the Bezel Cap on to the LCD Module as shown. 2. Ensure that the LCD cables pass through the hinge wells as shown and pinch the hinge covers together to secure them in place. Chapter 3...
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3. Press the Bezel Cap down as shown to secure it to the LCD Module. 4. Replace the two screws and screw caps. Chapter 3...
Main Module Reassembly Procedure Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Carefully turn the mainboard upside down (CPU side up), and place the CPU into the CPU socket as shown, taking note of the Pin1 locator.
Replacing the Graphics Card 3. Insert the Graphics Card into the Mainboard connector. 4. Insert the single screw to secure the Graphics Card to the Mainboard. Step Graphics Card M2.5*6.5 Chapter 3 Size Quantity Screw Type...
Replacing the Graphics Card Heatsink IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use: Silmore GP50 • Honeywell PCM45F-SP • ShinEtsu 7762 •...
Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use: Silmore GP50 • Honeywell PCM45F-SP • ShinEtsu 7762 •...
Replacing the Speaker Module 1. Using both hands, insert the Speaker Module into the Lower Cover as shown. 2. Replace the six screws to secure the Speaker Module in place. NOTE: The screws securing the Speaker Module in place are cushioned by rubber washers. Ensure that the washers are replaced before replacing the screws.
Replacing the Hinge Supports 1. Insert the left and right Hinge Supports into the Lower Cover as shown. 2. Insert the six screws (three each side) to secure the Hinge Supports to the Lower Cover. Step Hinge Supports M2.5*4 Chapter 3 Size Quantity Screw Type...
Replacing the Subwoofer IMPORTANT: Avoid contact with the speakers when inserting or removing the subwoofers. Contact with the subwoofers may result in damage. 1. Using both hands, insert the Subwoofer into the Lower Cover as shown. 2. Insert the four screws to secure the Subwoofer to the Lower Cover. NOTE: The screws securing the Subwoofer in place are cushioned by rubber washers.
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3. Insert the Subwoofer cable into the cable channel. Ensure that the cable passes under all cable clips. Chapter 3...
Removing the TV Tuner Antenna 1. Insert the TV Tuner Antenna into the Lower Cover, making sure the cable passes through the slot in the wall of the well. 2. Push the Antenna cable through the casing as shown. 3. Remove the Antenna cable from the cable channel as shown. Ensure that the cable is free from all cable clips. Chapter 3...
Removing the Kensington Lock Bracket 1. Insert the bracket into the Lower Cover. NOTE: The TV Tuner Antenna located under the bracket may lift away with the bracket. 2. Insert the single screw to secure the Kensington Lock Bracket into the Lower Cover. Step Kensington Lock M2*3...
Removing the Mainboard 1. Pivot the Mainboard upward and remove it from the chassis, right side first. Place the Mainboard on a clean, dust-free surface. 2. Connect the Speaker and Subwoofer cables to the Mainboard. Chapter 3...
3. Insert the three screws to secure the Mainboard to the Lower Cover. Step Mainboard M2.5*4 Replacing the Power Saving Board 1. Insert the board into the chassis as shown. Chapter 3 Size Quantity Screw Type...
2. Insert the single securing screw into the board. Step Power Saving M2.5*4 Board Replacing the USB Board IMPORTANT: The USB FFC is supplied as part of the Lower Cover. If the USB FFC is defective, replace the entire Lower Cover. 1.
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2. Replace the indicated screw to secure the USB Board to the Lower Cover. Step Size Quantity Screw Type USB Board M2.5*4 3. Connect the FFC to the USB Board and close the locking latch on the USB Board. 4. Connect the FFC to the Mainboard and close the locking latch. Chapter 3...
Replacing the Bluetooth Board 1. Insert the Bluetooth Board into the Lower Cover as shown. 2. Insert the single screw to secure the Bluetooth Board to the Lower Cover. Step Bluetooth Board M2*3 3. Connect the Bluetooth cable to the Bluetooth Board. Size Quantity Screw Type...
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4. Connect the Bluetooth cable to the Mainboard. Chapter 3...
Replacing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. 1. To replace the battery, pry the existing battery out of the Mainboard and press a replacement down firmly in to the socket. Chapter 3...
Replacing the TouchPad Board IMPORTANT: The TouchPad is supplied as part of the Upper Cover. If the TouchPad is defective, replace the entire Upper Cover. 1. Insert the board into the Upper Cover. Take care to align the mounting pins with the holes on the board. 2.
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3. Insert the FFC through the slot in the Upper Cover and adhere as shown. 4. Connect the Mainboard FFC to the TouchPad Board and close the locking latch. 5. Connect the TouchPad FFC to the TouchPad Board and close the locking latch. Chapter 3...
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6. Connect the TouchPad FFC to the TouchPad and close the locking latch. 7. Apply the FFC to the Upper Cover as shown. Chapter 3...
Replacing the Finger Print Reader Bracket 1. Insert the tabs in the bottom of the fingerprint reader bracket into the upper cover and rotate the bracket into place as shown. 2. Insert the two screws to secure the bracket to the Upper Cover. Step Finger Print M2*3...
Replacing the TouchPad Lock Board 1. Slide the Touchpad board under the securing tab and place into the Upper Cover. 2. Insert the single screw to secure the board to the Upper Cover. Step TouchPad Lock M2*3 Board 3. Connect the Finger Print Reader FFC to the TouchPad and close the locking latch. Chapter 3 Size Quantity...
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4. Connect the TouchPad Lock Board FFC to the TouchPad Lock Board and close the locking latch. 5. Press the FFC onto the adhesive in the Upper Cover to secure it in place. Chapter 3...
Replacing the Media Board 1. Place the media board into the Upper Cover and press into place to secure the Media Board to the Upper Cover. 2. Replace the FFC into the Upper Cover by pressing the FFC onto the adhesive. 3.
Replacing the Power Saving Board FFC 1. Insert the FFC into the slot in the Upper Cover as shown. 2. Press the FFC and adhesive protector onto the Upper Cover as shown. Chapter 3...
Replacing the Volume Control Board 1. Lift the board clear of the Upper Cover. 2. Replace the two screws to secure the board to the Upper Cover. Step Volume Control M2*3 Board 3. Connect the Volume Control FFC to the Volume Control Board and close the locking latch Chapter 3 Size Quantity...
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4. Connect the Volume Control FFC to the Media Board and close the locking latch Chapter 3...
Replacing the Launch Board 1. Place the Launch Board into the Upper Cover, taking care to align the pins. 2. Connect the Mainboard FFC to the Launch Board and close the locking latch. 3. Press the FFC onto the adhesive on the Upper Cover to secure it in place and pass the FFC through the opening on the Upper Cover as indicated Chapter 3...
Replacing the Upper Case 1. Place the upper case on the lower case front edge first. 2. Insert the eleven screws to secure the upper cover to the lower cover. Step Upper Cover M2.5*4 (red callout) Upper Cover M2*3 (green callout) Size Quantity Screw Type...
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3. Connect the following FFCs (A, B, D, and E) and cables (C, F, and G) to the Mainboard. 1. Connect the FFC to the Mainboard in position A and close the locking latch. 1. Connect the FFC to the Mainboard in position Band close the locking latch. 1.
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1. Connect the FFC to the Mainboard in position D and close the locking latch. 1. Connect the FFC to the Mainboard in position E and close the locking latch. Chapter 3...
2. Turn the computer over. Replace the fifteen screws on the bottom panel. Step Upper Cover M2.5*6.5 (red callout) Upper Cover M2.5*4 (green callout) Upper Cover M2*3 (blue callout) Replacing the LCD Module 1. Using both hands, set the LCD Module into the Lower Cover, taking care to set the mounting pins into the bottom cover.
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2. Insert the four screws to secure the LCD Module to the Lower Cover. Step Size Quantity Screw Type LCD Module M2.5*6.5 3. Connect the MIcrophone cable to the Mainboard. 4. Insert the Microphone cable into the cable channel all the way to the Hinge Well. Chapter 3...
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5. Push the LVDS cable onto the connector until it snaps into place. 6. Insert the LVDS cable into the cable channel all the way to the Hinge Well. Ensure that the cable passes under all retaining clips. 7. Insert the Antenna into the cable channel all the way from the Hinge Well. Ensure that the cables pass under all retaining clips.
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8. Push the Antenna cables through the Upper Cover as shown. 9. Turn the computer over pull the Antenna cables through to take up all slack from the upper cover side. Chapter 3...
Replacing the Power Board 1. Slide the Power Board under the retaining clip in the Switch Cover and set it in place, taking care to align the screw holes. 2. Insert the three screws to secure the Power Board to the Switch Cover. Step Size Quantity...
Removing the Switch Cover 1. Place the switch board face-down on top of the upper cover. 2. Connect the FFC to the Mainboard and close the locking latch. 3. Flip the Switch Cover into place and press down on the top edge until it snaps into place as shown. 4.
Replacing the Keyboard 1. Place the keyboard face down on the upper cover. 2. Connect the Keyboard cable by inserting the cable into the Mainboard and closing the locking latch. Chapter 3...
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3. Connect the Backlight cable inserting the cable into the Mainboard and closing the FFC latch. 4. Flip the keyboard over and slide the bottom tabs into the holes in the upper cover. 5. Press the Keyboard into the Upper Cover until all the securing clips snap into place. Chapter 3...
External Module Reassembly Instructions Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 3. Connect the two antenna cables to the module. NOTE: The black antenna cable connects to the upper terminal and the white antenna cable to the lower terminal.
Replacing the TV Tuner Module 1. Insert the TV Tuner as shown. 2. Connect the Antenna cable to the TV Tuner as shown. NOTE: When reattaching the Antenna, ensure the cable is tucked into the chassis to prevent damage. 3. Insert the single screw to secure the TV Tuner to the Mainboard. Step TV Tuner M2*3...
Replacing the DIMM Modules 1. Insert the DIMM Module in place. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 3. Insert the HDD, interface side first, and lower it into place. 2. Press down to lock the DIMM module in place. 2.
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on the new ODD Module. 2. Secure ODD bracket with two screws. 4. Replace the single screw to secure the Module. Replacing the Lower Covers 1.
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2. Tighten the seven captive screws in the Lower Door. Chapter 3...
Replacing the SD Dummy Card Push the SD Dummy into the slot until an audible click indicates that the card is correctly inserted. Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2).
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check AC/Battery Power on Check Daughter/B & FFC Whether Swap M/B Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Replace LCD panel/ LCD cable No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 54. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Check LCD module? Check MB LCD connector and Swap M/B Chapter 4 Start cable ? Swap LCD cable /LCD panel Reassemble Re-plug LCD cable...
Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Keyboard FPC well connected? Keyboard OK? Replace M/B Connect it well Replace keyboard Chapter 4...
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check M/B T/P Chapter 4 Start Check TouchPad Swap M/B Re-assemble the T/P FFC to M/B Swap/Reassemble the T/P board or T/P FFC...
Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check M/B SPK Check Logic Upper/Logic Swap M/B Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer.
Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers. Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10.
Select Set up microphone. Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 305. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
USB (Right Up/Down Side) Failure If the right-side USB fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check USB/B to Check USB/B Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.
Issue” on page 196.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Post Codes These tables describe the POST codes and descriptions during the POST. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST. Code Beeps 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 1-4-1-1 Chapter 4 POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI)
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Code Beeps 2-1-2-3 2-2-3-1 POST Routine Description Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM...
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Code Beeps Chapter 4 POST Routine Description Re-initialize onboard I/O ports. Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2...
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Code Beeps Code Beeps * If the BIOS detects error 2C, 2E, or 30 (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, "2C 0002" means address line 1 (bit one set) has failed.
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Acer SM80. Acer SM80 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
Plug in AC, keeping the HW Gap shorted, and press Power Button to power on the system till BIOS POST finish. Then remove the tool from the HW Gap. Restart system. Press F2 key to enter BIOS Setup menu. If there is no Password request, the BIOS Password has been successfully cleared. Otherwise, please follow the steps and try again.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
LCD Bezel LCD Bracket_L Antenna_L LCD Cable LCD Module NOTE: Antennas are not supplied separately. The part number given is for the LCD Module which includes the Antennas. Chapter 6 Acer P/N Description 60.PD207.001 LCD Panel 33.PD207.002 LCD Bracket_R 60.PDA07.003 Antenna_R 50.PDA07.002...
Description Bezel Cap LCD Bezel w/Glass LCD Bracket_L Antenna_L LCD Cable NOTE: Antennas are not supplied separately. The part number given is for the LCD Module which includes the Antennas. Acer P/N Description 60.PDA07.005 LCD Module 60.PDA07.004 LCD Panel 33.PDA07.006 LCD Bracket_R 6M.PDA07.004...
Model Definition and Configuration Acer SM80 Series Model Country AS8935G- EMEA Middle East 904G50Bn AS8935G- CHINA Hong Kong 904G64Wn AS8935G- EMEA Italy 904G50Bn AS8935G- EMEA Italy 904G100W AS8935G- EMEA Germany 904G32Bn AS8935G- EMEA France 904G100W AS8935G- EMEA France 904G50Bn AS8935G-...
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EMEA Eastern 904G50Wn Europe AS8935G- EMEA Eastern 904G50Wn Europe AS8935G- EMEA Eastern 904G50Wn Europe Acer Part No Description LX.PDD0X.032 AS8935G-904G50Wn VHP32ATGB1 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_EN14 LX.PDD0X.042 AS8935G-904G50Wn EM VHP32ATZA1 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/ 8L/5R/CBUL_n2_FP_1.0D_GEb_FR23 LX.PDD0X.039 AS8935G-904G50Wn VHP32ATNO1 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_NO12 LX.PDD0X.049...
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AS8935G- EMEA Israel 904G50Wn AS8935G- EMEA Middle East 904G50Wn AS8935G- EMEA Middle East 904G50Wn Appendix A Acer Part No Description LX.PDD0X.035 AS8935G-904G50Wn VHP32ATEU7 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_ENR2 LX.PDD0X.021 AS8935G-904G50Wn VHP32ATEU7 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_SL11 LX.PDD0X.034 AS8935G-904G50Wn VHP32ATCZ2 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_SK12...
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Denmark 754G50Bn AS8935G- EMEA Germany 754G50Bn AS8935G- EMEA Belgium 754G50Bn AS8935G- EMEA France 754G50Bn Acer Part No Description LX.PDD0X.014 AS8935G-904G50Wn EM VHP32ATME2 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/ 8L/5R/CBUL_n2_FP_1.0D_GEb_EN15 LX.PDD0X.011 AS8935G-904G50Wn VHP32ATIT1 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_IT12 LX.PDD0X.006 AS8935G-904G50Bn VHP32ATIT1 MC M96XT1GBCFPbkQ 2*2G/500_L/BT/8L/ CBUL_n2_FP_1.0D_GEb_IT12 LX.PDD0X.005...
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754G50Bn AS8935G- EMEA Spain 754G50Bn AS8935G- EMEA Portugal 754G50Bn AS8935G- EMEA Hungary 754G50Bn Appendix A Acer Part No Description LX.PDA0X.129 AS8935G-754G50Bn VHP32ATDK2 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_ENS3 LX.PDA0X.133 AS8935G-754G50Bn VHP32ATNL1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_NL12 LX.PDA0X.127 AS8935G-754G50Bn VHP32ATNO1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_NO12 LX.PDA0X.107...
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754G50Bn AS8935G- EMEA South Africa 754G50Bn AS8935G- EMEA Poland 754G50Bn AS8935G- EMEA Middle East 754G50Bn Acer Part No Description LX.PDA0X.109 AS8935G-754G50Bn VHP32ATFI2 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_FI11 LX.PDA0X.108 AS8935G-754G50Bn VHP32ATEU5 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_RO12 LX.PDA0X.087 AS8935G-874G50Bn VHP32ATLU3 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_IT41 LX.PDA0X.088...
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Europe AS8935G- EMEA Eastern 874G50Bn Europe AS8935G- EMEA Eastern 874G50Bn Europe Appendix A Acer Part No Description LX.PDA0X.120 AS8935G-754G50Bn EM VHP32ATME3 MC M96XT1GBCFPbk 2*2G/500_L/BT/ 8L/5R/CBUL_n2_FP_1.0D_GEb_FR23 LX.PDA0X.103 AS8935G-754G50Bn EM VHP32ATME2 MC M96XT1GBCFPbk 2*2G/500_L/BT/ 8L/5R/CBUL_n2_FP_1.0D_GEb_AR13 LX.PDA0X.119 AS8935G-754G50Bn EM VHP32ATME4 MC M96XT1GBCFPbk 2*2G/500_L/BT/ 8L/5R/CBUL_n2_FP_1.0D_GEb_RU61...
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874G50Bn AS8935G- EMEA Middle East 874G50Bn AS8935G- EMEA Middle East 874G50Bn AS8935G- CHINA Hong Kong 964G64Wn Acer Part No Description LX.PDA0X.076 AS8935G-874G50Bn VHP32ATHU1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_HU13 LX.PDA0X.075 AS8935G-874G50Bn VHP32ATFI2 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_FI11 LX.PDA0X.072 AS8935G-874G50Bn VHP32ATPT1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_PT12...
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964G57Wn AS8935G- EMEA Luxembourg 744G50Bn AS8935G- EMEA Norway 744G50Bn AS8935G- EMEA Austria 744G50Bn Appendix A Acer Part No Description LX.PDA0X.054 AS8935G-874G50Bn VHP32ATIT1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_IT12 LX.PDA0X.055 AS8935G-734G50Bn VHP32ATIT1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_IT12 LX.PDA0X.053 AS8935G-644G50Bn VHP32ATFR1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_FR23 LX.PDA0U.002...
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Sweden 744G50Bn AS8935G- EMEA Russia 744G50Bi AS8935G- EMEA Norway 744G50Bn AS8935G- EMEA Middle East 744G50Bn Acer Part No Description LX.PDA0X.034 AS8935G-744G50Bn VHP32ATCZ2 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_SK12 LX.PDA0X.036 AS8935G-744G50Bn VHP32ATEU7 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_ENR2 LX.PDA0X.045 AS8935G-744G50Bn VHP32ATGR1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_EL32 LX.PDA0X.028...
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744G50Bn AS8935G- EMEA Germany 744G50Bn AS8935G- EMEA Denmark 744G50Bn AS8935G- EMEA 744G50Bn Appendix A Acer Part No Description LX.PDA0X.025 AS8935G-744G50Bi VHP32ATUK1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_abg_FP_1.0D_GEb_RU11 LX.PDA0X.024 AS8935G-744G50Bn EM VHP32ATZA2 MC M96XT1GBCFPbk 2*2G/500_L/BT/ 8L/5R/CBUL_n2_FP_1.0D_GEb_EN16 LX.PDA0X.023 AS8935G-744G50Bn EM VHP32ATZA1 MC M96XT1GBCFPbk 2*2G/500_L/BT/ 8L/5R/CBUL_n2_FP_1.0D_GEb_FR23...
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AS8935G- EMEA Czech 654G32Mn AS8935G- EMEA Eastern 654G32Mn Europe AS8935G- EMEA Eastern 654G32Mn Europe Acer Part No Description LX.PDA0X.011 AS8935G-744G50Bn VHP32ATDK1 MC M96XT1GBCFPbk 2*2G/500_L/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_NO13 LX.PDB0X.085 AS8935G-654G32Mn VHP32ATIT1 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_IT12 LX.PDB0X.084 AS8935G-654G32Mn EM VHP32ATZA2 MC M96XT1GBCFbk 2*2G/320/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_EN16 LX.PDB0X.083...
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Middle East 654G32Mn AS8935G- EMEA Poland 654G32Mn AS8935G- EMEA Turkey 654G32Mn AS8935G- EMEA 654G32Mn Appendix A Acer Part No Description LX.PDB0X.063 AS8935G-654G32Mn VHP32ATEU5 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_RO12 LX.PDB0X.064 AS8935G-654G32Mn VHP32ATEU3 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_RU23 LX.PDB0X.068 AS8935G-654G32Mn VHP32ATEU4 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_SV22 LX.PDB0X.066...
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AS8935G- EMEA Eastern 644G32Mn Europe AS8935G- EMEA Eastern 644G32Mn Europe AS8935G- EMEA Italy 644G32Mn Acer Part No Description LX.PDB0X.044 AS8935G-654G32Mi VHP32ATUK1 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_abg_FP_1.0D_GEb_RU11 LX.PDB0X.047 AS8935G-654G32Mn VHP32ATCH1 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_IT42 LX.PDB0X.048 AS8935G-654G32Mn EM VHP32ATME2 MC M96XT1GBCFbk 2*2G/320/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_AR23 LX.PDB0X.050...
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AS8935G- EMEA Israel 644G32Mn AS8935G- EMEA Greece 644G32Mn AS8935G- EMEA Spain 644G32Mn Appendix A Acer Part No Description LX.PDB0X.002 AS8935G-644G32Mn EM VHP32ATME2 MC M96XT1GBCFbk 2*2G/320/BT/8L/ 5R/CBUL_n2_FP_1.0D_GEb_AR23 LX.PDB0X.003 AS8935G-644G32Mn VHP32ATGB1 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_EN14 LX.PDB0X.004 AS8935G-644G32Mi VHP32ATUK1 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_abg_FP_1.0D_GEb_RU11 LX.PDB0X.005...
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904G100W AS8935G- EMEA Germany 904G50Bn AS8935G- Singapore 904G100Bn AS8935G- Singapore 904G100W AS8935G- Singapore 904G100Bn Acer Part No Description LX.PDB0X.012 AS8935G-644G32Mn VHP32ATPT1 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_PT12 LX.PDB0X.011 AS8935G-644G32Mn VHP32ATHU1 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_HU13 LX.PDB0X.010 AS8935G-644G32Mn VHP32ATFI2 MC M96XT1GBCFbk 2*2G/320/BT/8L/5R/ CBUL_n2_FP_1.0D_GEb_FI11 LX.PDB0X.021...
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AS8935G- Singapore 984G100Bn AS8935G- Singapore 964G100Bn AS8935G- Singapore 9A4G100Bn AS8935G- CHINA China 964G32Wn Appendix A Acer Part No Description LX.PD30U.003 AS8935G-904G100Wn VUT64ATAU1 MC M96XT1GBTCFPbkQ 2*2G/ 500_L+500_L/BT/8L/5R/ CBUL_n2_DVBT U/ VHF_FP_1.0D_GEb_EN11 LX.PD30U.002 AS8935G-904G100Bn VUT32ATAU1 MC M96XT1GBTCFPbkQ 2*2G/ 500_L+500_L/BT/8L/5R/ CBUL_n2_DVBT U/ VHF_FP_1.0D_GEb_EN12 LX.PD30U.001...
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NLED18.4 M96XT 904G50Wn WUXGAGL AS8935G- NLED18.4 M96XT 904G50Wn WUXGAGL AS8935G- NLED18.4 M96XT 904G50Wn WUXGAGL Acer Part No LX.PD20X.002 AS8935G-964G32Mn VHP32ATCN1 MC M96XT1GBTCFbk 2*2G/320/BT/8L/ CBUL_n2_DVBT U/ VHF_FP_1.0D_GEb_SC11 LX.PD20X.001 AS8935G-964G32Mn VHP32ATHK2 MC M96XT1GBTCFbk 2*2G/320/BT/8L/ CBUL_n2_DVBT U/ VHF_FP_1.0D_GEb_ZH31 S2.PD20X.001 AS8935G-874G66MVHP32AWW1 MC M96XT1GBTCFbk 2*2G/500_L+160/8L/ CBUL_DVBT U/ VHF_FP_1.0D_GEb_EN11...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
AFLASH Utility Battery Pack Removing BIOS ROM type vendor Version 35–43 BIOS Utility Boot Exit Navigating Onboard Device Configuration Save and Exit Security System Security Bluetooth Board 98, 162 Removing Board Layout Top View Camera Board Removing (flush) Removing (standard) Replacing (flush) Replacing (standard) Common Problems...