HP ProLiant BL420c User Manual page 43

sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country.
The software is available in two variants:
HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1–50 servers. Ideal for customers who can benefit from
proactive notification but do not need proactive service delivery and integration with a
management platform.
HP Insight Remote Support Advanced: For customers with mid-size to large environments with
over 500 devices who require HP Proactive Services, or customers currently using HP
Operations Manager or SAP Solution Manager to manage their environment, HP recommends
installing the latest HP Insight Remote Support Advanced software. This software provides
comprehensive remote monitoring and proactive service support for nearly all HP servers,
storage, network, and SAN environments, plus selected non-HP servers that have a support
obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is
recommended to host both HP Systems Insight Manager and HP Insight Remote Support
Advanced.
Details for both versions are available on the HP website
insightremotesupport).
To download the software, go to Software Depot (http://www.software.hp.com). Select Insight
Remote Support from the menu on the right.
The HP Insight Remote Support software release notes detail the specific prerequisites, supported
hardware, and associated operating systems. For more information:
See the HP Insight Remote Support Standard Release Notes on the HP website
www.hp.com/go/insightremotestandard-docs).
See the HP Insight Remote Support Advanced Release Notes on the HP website
www.hp.com/go/insightremoteadvanced-docs).
(http://www.hp.com/go/
HP Insight Remote Support software
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