Chapter 3. Getting Help, Service, And Additional Information; Getting Information; Using The World Wide Web; Getting Information By Fax - IBM PC 300GL Quick Reference Manual

Chapter 3. Getting help, service, and additional
information
If you need help, service, technical assistance, or just want more information
about IBM products, you will find a wide variety of sources available from
IBM to assist you. This section contains information about where to go for
additional information about IBM and IBM products, what to do if you
experience a problem with your computer, and whom to call for service should
it be necessary.

Getting information

Information about your IBM computer and preinstalled software, if any, is
available in the documentation that comes with your computer. That
documentation includes printed books, online books, README files, and help
files. In addition, information about IBM products is available on the World
Wide Web and through the IBM Automated Fax System.

Using the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about
IBM Personal Computer products and support. The address for the IBM
Personal Computing home page is http://www.ibm.com/pc
You can find support information for your IBM products, including supported
options, at http://www.ibm.com/pc/support
If you select Profile from the support page, you can create a customized
support page that is specific to your hardware, complete with Frequently
Asked Questions, Parts Information, Technical Hints and Tips, and
Downloadable Files. In addition, you can choose to receive e-mail notifications
whenever new information becomes available about your registered products.
You also can order publications through the IBM Publications Ordering System
at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi

Getting information by fax

If you have a touch-tone telephone and access to a fax machine, in the U.S.
and Canada you can receive by fax marketing and technical information on
many topics, including hardware, operating systems, and local area networks
(LANs).
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