Hardware Problems - Oki OKIPAGE14e User Manual

Hardware Problems

Symptom: Graphic image prints partly on one page,
partly on the next.
Problem: Insufficient printer memory for this image at
this resolution.
Solution: Change the resolution, reduce the image size,
or install more memory in your printer.
Symptom: Nothing happens, but printer indicates it is
ready to receive data.
Problem: Configuration error.
Solution: Check cable connection; if serial, make sure
appropriate MODE command has been used (PC). If
more than one printer is available, make sure your
printer has been selected. Make sure your printer is
on-line.
Symptom: "Garbage" prints.
Problem: Incorrect cable configuration. (Also, see
"Software Problems.")
Solution: Check cable configuration, continuity, and
length.
Symptom: Printer freezes or displays error message
when computer is rebooted.
Problem: Booting the computer while the printer is on
can cause a communications error.
Solution: Take printer off-line before rebooting
computer.
Problem: Gases are given off by forms or adhesives
passing through the hot fusing unit.
Solution: Make sure the forms you use can withstand
heating, and provide adequate ventilation.
Symptom: Data is sent to printer, but nothing happens.
ON-LINE message appears.
Problem: Wrong interface cable.
Solution: Use correct cable. If optional Serial I/F is
installed, make sure RS232C Serial is selected in the
Level 1 menu and RS232C Serial settings in Level 2
menu are correct.
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User's Guide E-37