Mac Os X - ATTO Technology FastFrame NS12 Installation And Operation Manual

Mac OS X

Note
The ATTO FastFrame supports Mac OS X
versions 10.6.x and later.
1 Open the ATTO ConfigTool from the ATTO
Utilities CD or download it from the ATTO
website. Refer to the ATTO Utilities Installation
and Operations Manual for additional
information.
2 If the adapter does not appear in the System
Profiler, make sure the card is seated properly
in the PCIe slot.
a. Shut down and remove power from the
Mac.
b. Remove the side of the case.
c. Check the PCIe slot
d. Replace the side of the case.
e. Apply power
Note
If the Fastframe adapter is properly seated
and devices are still not accessible check the
cable to verify the link light is illuminated. If
not contact an authorized ATTO
representative.
18 ATTO Technology Inc. FastFrame NIC Installation and Operation Manual
3 Verify the driver is loaded.
a. Click on the adapter name in the Device
Listing to view the Basic Info screen.
b. If the Driver Information section indicates
Unknown: driver not loaded, reinstall the
driver. Refer to Updating Hardware Flash
Drivers on page 25.
c. If reinstalling the driver does not fix the
problem, contact an authorized ATTO
representative.
4 Reset the NVRAM for all channels to defaults
and reboot. If the problem persists, contact an
authorized ATTO representative.
Note
When calling ATTO Technical Support
please have a printout of the IOreg listing,
Apple System Profiler, Serial number of the
adapter, and what driver and firmware that is
currently loaded in your Apple computer.