Resetting The Password Jumper - HP Pro 2000 - Microtower PC Maintenance And Service Manual

Resetting the Password Jumper

To disable the power-on or setup password features, or to clear the power-on or setup passwords,
complete the following steps:
1. Shut down the operating system properly, then turn off the computer and any external devices,
and disconnect the power cord from the power outlet.
2. With the power cord disconnected, press the power button again to drain the system of any
residual power.
WARNING!
sure to disconnect the power cord from the wall outlet, and allow the internal system
components to cool before touching.
CAUTION:
the system board even when the unit is turned off. Failure to disconnect the power cord can
result in damage to the system.
Static electricity can damage the electronic components of the computer or optional equipment.
Before beginning these procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object.
3. Remove the access panel.
4. Locate the BIOS password header and jumper labeled PSWD.
NOTE:
locating the password jumper and other system board components, see the Illustrated Parts &
Service Map (IPSM) for that particular system. The IPSM can be downloaded from
http://www.hp.com/support.
5. Remove the jumper.
6. Plug in the computer and turn on power.
7. When you see the HP logo screen, turn off the computer. This clears the current passwords.
8. Replace the jumper to its original position.
9. Replace the access panel.
10. Reconnect external equipment.
11. Plug in the computer and turn on power. Allow the operating system to start.
110 Appendix C Troubleshooting Without Diagnostics
To reduce the risk of personal injury from electrical shock and/or hot surfaces, be
When the computer is plugged in, the power supply always has voltage applied to
The password jumper is light green so that it can be easily identified. For assistance