Lenovo ThinkPad L420 User Manual

Lenovo ThinkPad L420 User Manual

(english) user guide
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User Guide

ThinkPad L420, L421, and L520

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Summary of Contents for Lenovo ThinkPad L420

  • Page 1: User Guide

    User Guide ThinkPad L420, L421, and L520...
  • Page 2 • Appendix C “Notices” on page 201 The Safety and Warranty Guide and the Regulatory Notice have been uploaded on the Web site. To refer to them, go to http://www.lenovo.com/support, and then click User Guides & Manuals. Third Edition (May 2012) ©...
  • Page 3: Table Of Contents

    Using audio features ... . Lenovo Solution Center ..Using an integrated camera ..
  • Page 4 Using Lenovo ThinkVantage Toolbox ..Finding ThinkPad options ..Using the Lenovo Support Web site ..ThinkPad port replicator and docking station . . .
  • Page 5 Union ....Calling Lenovo ... . . Battery recycling information for Taiwan ..
  • Page 6 User Guide...
  • Page 7: Read This First

    © Copyright Lenovo 2012...
  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase ® agreement or the Lenovo Limited Warranty. For more information, see the Safety and Warranty Guide came with your computer. The latest Safety and Warranty Guide has been uploaded on the Web site http://www.lenovo.com/support.
  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 10: Power Cords And Power Adapters

    customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source.
  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2012...
  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
  • Page 13: Rechargeable Battery Notice

    A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
  • Page 14: Heat And Product Ventilation

    Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
  • Page 15: Electrical Current Safety Information

    When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. © Copyright Lenovo 2012 xiii...
  • Page 16: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 17 Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions. © Copyright Lenovo 2012...
  • Page 18 User Guide...
  • Page 19: Chapter 1. Product Overview

    • “Front view” on page 2 • “Right-side view” on page 4 • “Left-side view” on page 5 • “Rear view” on page 8 • “Bottom view” on page 7 • “Status indicators” on page 9 © Copyright Lenovo 2012...
  • Page 20: Front View

    Front view Figure 1. ThinkPad L420 and L520 front view Power switch Computer display Built-in stereo speakers TrackPoint pointing stick TrackPoint buttons Built-in stereo speakers UltraConnect wireless antennas (left) Integrated camera Built-in microphone UltraConnect wireless antennas (right) ThinkVantage button System-status indicators...
  • Page 21 If your computer stops responding, and you cannot turn it off, press and hold the power switch for 4 seconds or more. If the system is still not reset, remove the ac power adapter and the battery. The power switch can also be programmed via Power Manager to shut down the computer or put it into sleep (standby) or hibernation mode.
  • Page 22: Right-Side View

    For details, refer to the instructions in “Volume and mute buttons” on page 30. Right-side view Figure 2. ThinkPad L420 and L520 right-side view Power jack Optical drive Media card reader...
  • Page 23: Left-Side View

    Note: Your computer is compatible with USB 1.1 and USB 2.0. Wireless radio switch You can use this switch to disable the wireless radio of all the wireless devices on your computer. Left-side view Figure 3. ThinkPad L420 and L520 left-side view Monitor connector Fan louvers (left) Ethernet connector...
  • Page 24 Ethernet connector Connect your computer to a LAN with the Ethernet connector. Two indicators, to the lower left and the lower right of the connector, show the status of the network connection. When your computer connects to a LAN and a session with the network is available, the lower left indicator is solid green.
  • Page 25: Bottom View

    For details, refer to “Active Protection System” on page 18. With Lenovo technologies advancing to provide you with the best engineered systems, some models are equipped with a solid state drive for data storage. This cutting-edge technology enables notebook computers to be lighter and faster.
  • Page 26: Rear View

    Your computer might include a PCI Express Mini Card in the PCI Express Mini Card slot which enables wireless WAN communications. With Lenovo technologies advancing to provide you with the best engineered systems, some models are equipped with a mSATA solid state drive for data storage.
  • Page 27: Status Indicators

    Security keyhole Your computer comes with a security keyhole. You can purchase a security cable and lock to fit this keyhole. Note: For some models, the security keyhole is at the right side of the computer. Fan louvers (rear) The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan.
  • Page 28 CapsLock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key. Note: Another mode available for your computer, though there is no indicator for it, is Scroll Lock mode. When this mode is enabled, the arrow keys can be used as function keys for screen-scrolling, but not for moving the cursor.
  • Page 29: Locating Important Product Information

    Certificate of Authenticity (COA) label. Machine type and model label The machine type and model label identifies your computer. If you contact Lenovo for help, the machine type and model number will help support technicians to identify your computer and provide the highest level of service.
  • Page 30 If no integrated wireless PCI Express Mini Card has been preinstalled in your computer, you can install one. To do this, follow the procedure in “Replacing the PCI Express Mini Card for wireless LAN/WiMAX connection” on page 110 or “Installing and replacing the PCI Express Mini Card for wireless WAN connection”...
  • Page 31: Certificate Of Authenticity Label

    Certificate of Authenticity label The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached. Printed on this label are the product ID and the product key information for your computer. Record this information and keep it in a safe place. You might need these numbers, to start your computer or reinstall the operating system. The location of the Certificate of Authenticity label of your computer is shown as below: Features This section provides information about the computer features.
  • Page 32: Specifications

    Keyboard • 84-key, 85-key, or 89-key • UltraNav (TrackPoint and touch pad) • Fn key function • ThinkVantage button • Volume control buttons • Speaker mute button • Microphone mute button Interface • External-monitor connector • DisplayPort connector • Combo audio jack •...
  • Page 33: Operating Environment

    – Width: 380 mm (15 inch) – Depth: 247 mm (9.7 inch) – Height: 32.0 to 36.0 mm (1.26 inch to 1.41 inch) Heat output • 65 W (222 Btu/hr) maximum or 90 W (307 Btu/hr) maximum (depending on the model) Power source (ac power adapter) •...
  • Page 34: Thinkvantage Technologies And Software

    Note: If you do not find the application you need in Control Panel, open the Lenovo ThinkVantage Tools application navigation window and double-click the dimmed icon to install the application you need.
  • Page 35: Access Connections

    Lenovo - Fingerprint Reader Hardware and Sound Lenovo - Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo - System Health and Diagnostics Lenovo ThinkVantage Toolbox Mobile Broadband Activate Network and Internet Lenovo - 3G Mobile Broadband Password Manager...
  • Page 36: Active Protection System

    • Power Manager • Rescue and Recovery • System Update To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Note: Lenovo ThinkVantage Tools is available only on models preinstalled with the Windows 7 operating system.
  • Page 37: Lenovo Thinkvantage Toolbox

    To open Lenovo ThinkVantage Toolbox , do the following: • For Windows 7: See “Accessing applications in Windows 7” on page 16. • For Windows Vista and Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox.
  • Page 38: Presentation Director

    (ThinkVantage applications, device drivers, BIOS updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the Rescue and Recovery program. To open System Update, do the following: •...
  • Page 39: Thinkvantage Productivity Center

    It is a comprehensive, on-board help and information center for the computer. It enables you to access other ThinkVantage Technologies, view messages from Lenovo, and perform the most frequently used tasks such as device configuration, wireless network configuration, and computer management and maintenance.
  • Page 40 User Guide...
  • Page 41: Chapter 2. Using Your Computer

    “Using the media card reader” on page 57 Register your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 42 On the go and need to use battery power more effectively? • To conserve power, or to suspend operation without exiting applications or saving files, see the explanation about “power-saving modes” on page 37. • To achieve the best balance between performance and power saving, create and apply power plans (in Windows XP, power schemes) by use of Power Manager.
  • Page 43: Special Keys And Buttons

    Special keys and buttons Your computer has several special keys and buttons. ThinkVantage button You can use the ThinkVantage button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace, which runs independently of the Windows operating system and is hidden from it.
  • Page 44 Note: The next drawing shows the locations of the keys that serve as the 10-key numeric keypad. The locations of these keys are the same on every keyboard, though for computers using different languages, different characters are printed on the keytops. If the numeric keypad is enabled, press and hold Shift to use the cursor- and screen-control keys temporarily.
  • Page 45: Function Key Combinations

    Function key combinations By setting the function keys, you can change operational features instantly. To use this function, press and hold the Fn key , then press one of the function keys Power conservation • Fn+F3 Select a power plan (in Windows XP, power scheme) that has been created by Power Manager, or adjust the power level by using the slider control.
  • Page 46 Applying a presentation scheme • Fn+F7 Apply a presentation scheme directly without starting Presentation Director. To disable this function and use the Fn+F7 key combination for switching a display output location, start Presentation Director, and change the settings. Click Start ➙ All Programs ➙ ThinkVantage ➙ Presentation Director. For information on applying a presentation scheme, refer to “Presentation Director”...
  • Page 47 – OnScreen Display Utility – Wireless device drivers For information on the wireless features, refer to “Wireless connections” on page 40. Launching the camera and audio settings • Fn+F6 If you press Fn+F6, the camera and audio settings window is opened and the camera preview is turned on. From this window, you can change the camera and audio settings.
  • Page 48: Volume And Mute Buttons

    Volume and mute buttons You can adjust the sound level of the built-in speakers by using the following three buttons: Microphone mute button Volume up button Volume down button Speaker mute button If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again.
  • Page 49: Windows Key And Application Key

    • You can also get access to the desktop volume control by using the volume icon in the task bar at the lower right of the screen. To open the Volume Control window, click the volume icon. To control the volume, move the volume control slider up or down.
  • Page 50: Using The Ultranav Pointing Device

    To display the shortcut menu for an object, select the object on the desktop or within an application and then press this key. Using the UltraNav pointing device Your computer may come with the UltraNav pointing device. The UltraNav consists of the TrackPoint and the touch pad, each of which is itself a pointing device with both basic and extended functions.
  • Page 51: Using The Trackpoint Pointing Device

    Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer on the screen, you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard;...
  • Page 52: Using The Touch Pad

    Changing the cap The cap on the end of the TrackPoint pointing stick is removable. You can replace it as shown in the drawing. Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one.
  • Page 53: Behavior Of The Ultranav And An External Mouse

    2. Click Manage Settings to open the Mouse properties window. 3. Click the UltraNav tab and proceed to customizing the touch pad. For details, refer to the Help in the Utility. Behavior of the UltraNav and an external mouse If you attach an external mouse to a USB connector, you can use the external mouse simultaneously with the TrackPoint and the touch pad.
  • Page 54: Power Management

    6. If your computer is a Windows 7 model, click Show hidden icons in the task bar. The UltraNav icon is displayed. To add it to the task bar permanently, click Customize and proceed to customize the settings. You can now change the properties of UltraNav by clicking the UltraNav icon on the system tray. Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running.
  • Page 55: Charging The Battery

    – When you purchase a new battery – If the battery status indicator starts blinking – If the battery has not been used for a long time Before you charge the battery, make sure that its temperature is at least 10°C (50°F). Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that remaining power is low, you need to charge your battery or replace it with a charged...
  • Page 56 Introducing the power-saving modes • Screen blank. The computer display requires considerable battery power. To turn off power to the display, do as follows: 1. Press Fn+F3. A panel for selecting a power plan (in Windows XP, power scheme) appears. 2.
  • Page 57: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.
  • Page 58: Connecting To The Network

    DANGER Only recharge the battery pack strictly according to instructions included in the product documentation. DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the backup battery is incorrectly placed.
  • Page 59 Wireless WAN A wireless wide area network covers a broader geographic area. Cellular networks are used for data transmission, and access is provided by a wireless service carrier. Bluetooth One of a number of technologies used to create a wireless personal area network. Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and PC, or remotely controlling and communicating with devices such as mobile phones.
  • Page 60: Using Bluetooth

    Your computer can be wireless upgradeable. This means that your computer has an antenna that can support wireless LAN access when wireless LAN access points are available. Wireless devices are available from Lenovo, see “Finding ThinkPad options” on page 119. Using wireless WAN connections Wireless Wide Area Network (wireless WAN) enables you to establish wireless connections over remote public or private networks.
  • Page 61 In Windows XP, you can use either ThinkPad Bluetooth with Enhanced Data Rate Software, or the Microsoft Bluetooth software. By default, ThinkPad Bluetooth with Enhanced Data Rate Software is installed on your computer. Using Bluetooth for the first time on your computer If this is the first time Bluetooth has been used on your computer, use either of the following procedures: 1.
  • Page 62 • Headset • PIM synchronization • Fax • File transfer • PIM item transfer • Dial-up networking • Network access • Bluetooth serial port • Bluetooth Imaging • Hands Free • AV profile 4. Click the service you want. For more information, press the F1 key to open the online help for Bluetooth. Bluetooth Configuration To use the configuration features of Bluetooth, right-click the icon.
  • Page 63 2. Click Start ➙ Run. 3. Type C:\SWTOOLS\Drivers\TPBTooth\Setup.exe (or specify the full path to the setup.exe file you have downloaded from http://www.lenovo.com/think/support), then click OK. 4. Click Next. 5. Select I accept the terms in the license agreement, then click Next.
  • Page 64 11. Click Finish. Note: If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth option, data transmission speed can be delayed and the performance of the wireless feature can be degraded. Using WiMAX Some ThinkPad Notebooks come with a built-in wireless LAN card integrating WiMAX technology. WiMAX, a long-range wireless data transmission technology based on the 802.16 standard, provides you with a “last mile”...
  • Page 65 You can find more detailed information about the signal strength and status of your wireless connection either by opening Access Connections or by double-clicking the Access Connections wireless status icon in the task bar. Note: If your computer is a Windows 7 model, to display the Access Connections status icon and the wireless status icon in the system tray, refer to the Access Connections on-line help.
  • Page 66: Using A Projector Or External Display

    Using a projector or external display Your computer comes with many features to increase the enjoyment of your computer and help you give presentations with confidence. Some of these options are as follows: • “Changing display settings” on page 48 •...
  • Page 67: Connecting A Projector Or External Display

    5. The setting window opens. 6. Follow the instructions on the screen. For Windows Vista: 1. Right-click on the desktop, and click Personalize. 2. Click Display Settings. 3. Click Advanced Settings, select the On Screen Display tab, and then click Num Lock Settings. 4.
  • Page 68 1. Connect the external monitor to the monitor connector, then connect the monitor to an electrical outlet. 2. Turn on the external monitor. 3. If this is the first time the external monitor has been connected, the New Display Detected dialog box opens.
  • Page 69 10. Click the Driver tab. 11. Click Update Driver. 12. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 13. Clear the Show compatible hardware check box. 14.
  • Page 70 7. Click the Monitor tab. Check the monitor information window to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise do as follows. 8. If more than two monitor types are displayed, select Default Monitor. 9.
  • Page 71: Setting Up A Presentation

    ® For a computer that has the AMD display adapter: 1. Right-click on the desktop and select AMD Catalyst Control Center from the pop up menu. The “ATI Catalyst Control Center” window opens. 2. Click Graphics ➙ Desktop and Displays ➙ Desktop Management ➙ Creating and Arranging Desktops.
  • Page 72: Using Dual Displays

    Playing sound Your projector might have one or more audio-input connectors. To project sound, you will need to attach the combo audio jack on your computer to these connectors, using an audio cable (commercially available). Using dual displays This section introduces the Extend desktop function which enables you to display output (the same or different) on both the computer display and an external monitor.
  • Page 73: Using A Color Profile

    For Windows Vista: 1. Connect the external monitor to the monitor connector, then connect the monitor to an electrical outlet. 2. Turn on the external monitor. 3. If this is the first time the external monitor has been connected, the New Display Detected dialog box opens.
  • Page 74: Using Audio Features

    Using audio features Your computer is equipped with the following: • Combo audio jack, 1/8 inch (3.5 mm) in diameter • Built-in stereo speakers • Built-in monaural digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features: •...
  • Page 75: Using Optical Drive

    the Communications settings window, you can preview your video image and take a snapshot of your current image. You can also use the integrated camera with other programs that provide features such as photographing, video capturing, and video conferencing. To use the integrated camera with other programs, open one of the programs and start the photographing, video capturing, or videoconferencing function.
  • Page 76: Inserting An Expresscard, A Smart Card, Or A Flash Media Card

    • The Smart card must be installed with a Smart card reader. The Smart card reader should be in compliance with the FIPS 2.0. • You can get a Smart card reader from Lenovo. See “Finding ThinkPad options” on page 119. To insert a Flash Media Card into the 4-in-1 Media card reader, do as follows: 1.
  • Page 77: Removing An Expresscard, A Smart Card, Or A Flash Media Card

    5. Follow the instructions on the screen. For Windows Vista and Windows XP: 1. Open Control Panel and switch to Classic view. 2. Double-click the Add Hardware icon. The Add Hardware Wizard starts. 3. Follow the instructions on the screen. Removing an ExpressCard, a Smart card, or a Flash Media Card Attention: •...
  • Page 78 4. Press the Smart card reader to eject it from your computer. 5. Store the Smart card and the Smart card reader safely for future use. Note: If you do not remove the card from your computer after you stop the card, the card can no longer be accessed.
  • Page 79: Copyright Lenovo

    By keeping these considerations in mind, you can improve performance and achieve greater comfort. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area.
  • Page 80: Adjusting Your Computer To Fit You

    Note that there are many ThinkPad product solutions available to help you modify and expand your computer to best suit your needs. Access the following Web site to view some of these options: http://www.lenovo.com/accessories/services/index.html Explore your options for docking solutions and external products that can provide the adjustability and features that you want.
  • Page 81: Accessibility Information

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
  • Page 82: Traveling With Your Computer

    To disable the FullScreen Magnifier function, click the FullScreen Magnifier icon and select Exit or press Fn+Spacebar . Traveling with your computer When you travel abroad, your computer can help you feel more at home and at ease. With your own computer and its files, you can be confident about gathering and offering information to clients and coworkers.
  • Page 83 Other items you may wish to consider • ThinkPad AC/DC Combo Adapter • External storage device Chapter 3 You and your computer...
  • Page 84 User Guide...
  • Page 85: Chapter 4. Security

    Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.
  • Page 86: Passwords And Sleep (Standby) Mode

    Click on the items below to find out more about passwords and how to use them to protect your computer. “Passwords and sleep (standby) mode” on page 68 “Using Passphrase” on page 68 “Power-on password” on page 70 “Hard disk security” on page 75 “Supervisor password”...
  • Page 87 Disabling the Passphrase function To disable the Passphrase function, use the BIOS Setup Utility as follows. Note: Before enabling or disabling the function, remove the power-on, all hard disk and supervisor passwords. If any password is set, you cannot enable or disable the function. Refer to the procedures in “Power-on password”...
  • Page 88: Power-On Password

    10. Commit your password to memory. A Setup Notice window is displayed. Note: You might want to note your power-on password in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
  • Page 89: Hard Disk Passwords

    Changing or removing the power-on password To change or remove the power-on password, follow the steps 1 through 7 above in “Setting a power-on password” on page 70. Note: When you press F1 to enter the BIOS Setup Utility, the system will require the power-on password. Type your power-on password and press enter, then the BIOS Setup Utility window opens.
  • Page 90 Lenovo cannot reset your passwords or recover data from the hard disk. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 91: Supervisor Password

    • To change the hard disk password, type the current password in the Enter Current Password field. Then type the new password in the Enter New Password field, and retype it to verify it in the Confirm New Password field. •...
  • Page 92 Attention: You might want to note your password and keep it in a safe place. If you forget your supervisor password, Lenovo can not reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 93: Hard Disk Security

    To change the password, do the following: 1. In the Enter Current Password field, type the current supervisor password. 2. In the Enter New Password field, type the new supervisor password, then retype it to verify. To remove the password, do the following: 1.
  • Page 94: Using A Fingerprint Reader

    Note: If Client Security Solution is not preinstalled in your computer, you can download the latest version of Client Security Solution from the Lenovo Web site. To download Client Security Solution, go to www.lenovo.com/support. Then follow the instructions on the screen.
  • Page 95 swiping your finger over the reader, without typing a password. Thus fingerprint authentication can replace passwords and enable simple and secure user access. Enrolling your fingerprint To use the integrated fingerprint reader, begin by enrolling your fingerprint as follows. 1. Turn on your computer. 2.
  • Page 96: Notice On Deleting Data From Your Hard Disk Drive Or Solid State Drive

    2. When prompted, swipe your finger over the reader. 3. On request, type your windows password. The enrolled fingerprint is now associated with your windows password. The next time you start the computer, you can log on to the system by swiping your finger over the reader once.
  • Page 97: Using And Understanding Firewalls

    • Use the Delete command. • Format your hard disk drive or solid state drive, using the software for initializing it. • Using the recovery program, provided by Lenovo, bring the hard disk drive or the solid state drive back to factory-ship state.
  • Page 98 User Guide...
  • Page 99: Chapter 5. Recovery Overview

    Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • “Creating and using recovery media” on page 81 • “Performing backup and recovery operations” on page 83 •...
  • Page 100: Creating Recovery Media

    “creating Product Recovery discs”. • To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
  • Page 101: Performing Backup And Recovery Operations

    • To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 102: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
  • Page 103: Creating And Using A Rescue Medium

    • To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 104: Using A Rescue Medium

    Using a rescue medium This section provides instructions on how to use the rescue medium you have created. • If you have created a rescue medium using a disc, use the following instructions to use the rescue medium: 1. Turn off your computer. 2.
  • Page 105: Solving Recovery Problems

    Double-click the file, and follow the instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see Making sure device drivers are current. Solving recovery problems...
  • Page 106 User Guide...
  • Page 107: Chapter 6. Replacing Devices

    Replacing the battery Before you start, print these instructions. This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for...
  • Page 108 If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 109: Replacing The Memory

    5. Insert a fully charged battery until it clicks into place as shown in the drawing, and then slide the battery latch to the locked position 6. Turn the computer over again. Connect the ac power adapter and the cables to the computer Replacing the memory Before you start, print these instructions.
  • Page 110 4. Loosen the screws, and then remove the cover. Attention: Do not touch any exposed parts other than those referred to in this procedure. Unnecessary contacts with the electric and electronic components might cause your computer to malfunction. 5. If the two SO-DIMMs are already in the memory slots, release the latches on both edges of the socket at the same time, and then remove the SO-DIMM to make room for the new one.
  • Page 111: Replacing The Hard Disk Drive

    Replacing the hard disk drive You can replace the hard disk drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. Read the following prerequisites before you replace the hard disk drive.
  • Page 112 Prerequisites for the procedure When replacing the drive, be sure to follow the precautions. Attention: • Do not drop the hard disk drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs any physical shocks. •...
  • Page 113 6. Remove the hard disk drive by lifting its left side. 7. Turn the hard disk drive over and remove the four screws that secure the bracket. 8. Lift the drive out of the bracket. Chapter 6 Replacing devices...
  • Page 114 9. Place the new drive into the bracket as shown in the drawing. 10. Reinstall the screws to secure the bracket. 11. Turn the hard disk drive over again and place the hard disk drive from the right side as shown in the picture.
  • Page 115: Replacing The Solid State Drive

    Replacing the solid state drive You can replace the solid state drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. Read the following prerequisites before you replace the solid state drive.
  • Page 116 Replacing the solid state drive To replace the solid state drive, do the following: 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3.
  • Page 117 7. Turn the solid state drive over and remove the four screws that secure the bracket. 8. Lift the drive out of the bracket. 9. Place the new drive into the bracket as shown in the drawing. Chapter 6 Replacing devices...
  • Page 118 10. Reinstall the screws to secure the bracket. 11. Turn the solid state drive over again and place the solid state drive from the right side as shown in the picture. 12. Pull the new solid state drive to the left. User Guide...
  • Page 119: Installing And Replacing The Msata Solid State Drive

    You can replace the mSATA solid state drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. To replace the mSATA solid state drive with a new one, read the following prerequisites.
  • Page 120 2. Close the computer display, and turn the computer over. 3. Remove the battery. See “Replacing the battery” on page 89. 4. Loosen the screw on the slot cover and remove the slot cover. 5. Remove the screw and the mSATA solid state drive pops up. Remove the mSATA solid state drive. 6.
  • Page 121: Replacing The Optical Drive

    7. Reinstall the slot cover. 8. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables. Replacing the optical drive Before you start, print these instructions. An optical drive is preinstalled in the bay. If it needs to be repaired, remove it as follows: 1.
  • Page 122: Replacing The Sim Card

    To install a repaired drive or a new one, do as follows: 1. Insert the drive in the bay, and then press it firmly to the connector. 2. Reinstall the screw and tighten it. 3. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables.
  • Page 123 4. Loosen the screw securing the slot cover and then remove the slot cover itself. 5. Find the SIM card holder inside. Slide the card holder as shown in the drawing to unlock it. 6. Lift up the card holder and then remove the dummy card. Keep the dummy card for future use. 7.
  • Page 124: Replacing The Palm Rest

    8. To lock the card holder, slide it as shown in the drawing. 9. Reinstall the slot cover. 10. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables. Replacing the palm rest Before you start, print these instructions.
  • Page 125 1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait for a few minutes, till the inside of the computer cools, before you start the following procedures. 2. Be sure to remove any card inserted in the Media card reader. Close the computer display, and turn the computer over.
  • Page 126 7. Detach the flip-lock connectors . Detach the connector by pulling it out of the socket. 8. Release the palm rest from the computer. Now the palm rest has been removed. Installing the palm rest 1. Attach the flip-lock connectors , and then attach the connector User Guide...
  • Page 127 2. Attach the palm rest as shown in the drawing. 3. Push the front side of the palm rest until it clicks into place. 4. Close the computer display, and turn the computer over. 5. On the bottom side, reinstall the screws for the palm rest. 6.
  • Page 128: Replacing The Pci Express Mini Card For Wireless Lan/Wimax Connection

    7. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables. Replacing the PCI Express Mini Card for wireless LAN/WiMAX connection Before you start, print these instructions. Your computer has a PCI Express Mini Card slot for connection to a wireless LAN/WiMAX. To replace the PCI Express Mini Card with a new one, read the following prerequisites first.
  • Page 129: Installing And Replacing The Pci Express Mini Card For Wireless Wan Connection

    7. Remove the screws and the card pops up. Remove the card. 8. Align the contact edge of the new card with the corresponding socket contact of the computer. Pivot the card until you can snap it into place and secure the card with the two screws. 9.
  • Page 130 Prerequisites for the procedure DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal object.
  • Page 131 6. Remove the screws and the card pops up. Remove the card. 7. Align the contact edge of the new PCI Express Mini Card with the corresponding socket. Pivot the card until you can snap it into place. Secure the card with the two screws. 8.
  • Page 132: Replacing The Integrated Camera

    9. Reinstall the slot cover and tighten the screw. 10. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables. Replacing the integrated camera If your computer is equipped with an integrated camera, you can replace it if you need to have it repaired. To replace the integrated camera, do the following: 1.
  • Page 133 3. Remove the LCD bezel assembly. 4. Remove the screws that secure the camera. 5. Lift the camera out and detach the connector . Then remove the failed camera. Chapter 6 Replacing devices...
  • Page 134 6. To install a new camera, attach the connector and position the camera in place 7. Reinstall the screws to secure the camera. 8. Reinstall the LCD bezel assembly. User Guide...
  • Page 135 9. Reinstall the screws to secure the LCD bezel assembly. Then, reinstall the four screw caps. 10. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and the cables. Chapter 6 Replacing devices...
  • Page 136 User Guide...
  • Page 137: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 138: Front View

    Front view ThinkPad Port Replicator Series 3 The power switch turns the computer on or off. The eject button releases the computer from the ThinkPad Port Replicator Series 3 when pressed. The sliding adjuster is a guide used to align the docking connector on your computer as you attach the ThinkPad Port Replicator Series 3.
  • Page 139 The docking connector is where you attach your computer. The system lock key is for locking the eject button. ThinkPad Mini Dock Plus Series 3 The power switch turns the computer on and off. The key lock indicator lights when the system lock key is in the locked position. When the system lock key is in the locked position, the eject button of the ThinkPad Mini Dock Plus Series 3 is locked;...
  • Page 140: Rear View

    Rear view ThinkPad Port Replicator Series 3 The power jack is for connecting the ac power adapter. The Ethernet connector is for connecting the ThinkPad Port Replicator Series 3 to an Ethernet LAN. The indicator on the connector is the same as that on the computer. Notes: •...
  • Page 141 ThinkPad Mini Dock Series 3 The power jack is for connecting the ac power adapter. The DisplayPort is for connecting a display device. The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can be used with a computer that supports DVI via docking only.
  • Page 142 ThinkPad Mini Dock Plus Series 3 The DisplayPort is for connecting a display device. The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can be used with a computer that supports DVI via docking only.
  • Page 143: Attaching A Thinkpad Port Replicator Or Docking Station

    Attaching a ThinkPad port replicator or docking station Notes: • Before you attach the computer to a ThinkPad Port Replicator Series 3, a ThinkPad Mini Dock Series 3, or a ThinkPad Mini Dock Plus Series 3, disconnect an ac power adapter from the computer. •...
  • Page 144 3. Put your computer on the platform of the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus Series 3, making sure that the top-left corner of the computer is aligned to the guide plate on the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus Series 3. 4.
  • Page 145: Detaching A Thinkpad Port Replicator Or Docking Station

    Connecting an external display to the ThinkPad Mini Dock Plus Series 3 Group 1 (top figure) and Group 2 (lower figure) are independent of each other. Each has a DisplayPort and a digital visual interface. If you connect a display to a DisplayPort and a DVI that are in the same group, the DisplayPort is inactive.
  • Page 146: Security Feature

    3. Press the eject button until the computer moves up, then, grasping both sides, remove the computer To detach your computer from the ThinkPad Port Replicator Series 3, do the following: Notes: • If your computer is operating, make sure that it has finished operations involving devices that are connected to the USB connector.
  • Page 147: Using The System Lock Key

    See “Using the system lock key” on page 129. Lenovo does not offer a mechanical lock. You will need to purchase one elsewhere. You are responsible for evaluating, selecting, and implementing any locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of any locking device or security features.
  • Page 148 When the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus Series 3 is locked, and you cannot remove your computer. The key lock indicator lights when the eject button is locked. User Guide...
  • Page 149: Chapter 8. Advanced Configuration

    “Installing Windows XP” on page 133 For the country or region code required in the installation, use one of the following: Country or region: Code China: SC Denmark: DK Finland: FI France: FR Germany: GR Italy: IT © Copyright Lenovo 2012...
  • Page 150: Installing Windows 7

    • Registry Patch for enabling WOL on Energy Star V4 from S3 To install the Registry Patch, refer to the following web site: http://www.lenovo.com/support Installing the Windows 7 Update Module Package The Windows 7 Update Modules are in the following directory: C:\SWTOOLS\OSFIXES\ The name of each subfolder is the number of a fix module.
  • Page 151: Installing Windows Xp

    • Registry patch to improve USB device detection on resume from sleep To install these Registry Patches, refer to the following web site: http://www.lenovo.com/support Installing the Windows Vista Update Module Package The Windows Vista Update Modules are in the following directory: C:\SWTOOLS\OSFIXES\VISTA The name of each subfolder is the number of a fix module.
  • Page 152 Before installing the operating system, install Intel Rapid Storage Manager Driver as follows: Note: Be sure to install Intel Rapid Storage Manager Driver before installing the operating system. Otherwise your computer will not respond; it will only display a blue screen. 1.
  • Page 153: Installing Device Drivers

    Windows update Web site. 10. Go to C:\DRIVERS\WIN\IRST\PREPARE\PREPARE and double-click install.cmd to run Intel Rapid Storage Manager Driver. Note: If you can not find the Intel Rapid Storage Manager Driver, you can download it from the Lenovo Web site: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix.
  • Page 154: Installing Thinkpad Monitor File For Windows 2000/Xp/Vista/7

    Note: If you cannot find this directory on your hard disk drive or solid state drive, download the ThinkPad Monitor File for Windows 2000/XP/Vista/7 from the ThinkPad Web site at: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix Note: Before you install this file, make sure that the correct video driver has been installed.
  • Page 155: Installing Intel Chipset Support For Windows 2000/Xp/Vista/7

    8. Select Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 9. Click Have Disk. 10. Specify the path where the monitor INF file is saved, then click Open. 11.
  • Page 156: Bios Setup Utility

    ThinkPad Web site: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix BIOS Setup Utility Your computer provides a program, called BIOS Setup Utility, that enables you to select various setup parameters.
  • Page 157: Config Menu

    6. Press F3 or Esc to exit from the submenu. If you are in a nested submenu, press Esc repeatedly until you reach the BIOS Setup Utility menu. Note: If you need to restore the settings to their original state as of the time of purchase, press F9 key to load the default settings.
  • Page 158: Startup Menu

    • The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results. • In each submenu, you can enable a function by selecting Enabled, or disable it by selecting Disabled. The following submenu is displayed: •...
  • Page 159 Changing the startup sequence Selecting the Startup to display the following submenu: • Boot • Network • Boot Mode • Option Keys Display • Boot Device List F12 Option To change the startup sequence, do the following: 1. Select Boot or Network, then press Enter. •...
  • Page 160: Restart Menu

    Priority for booting USB devices If you attach two or more USB devices of the same type to the computer, for example, two USB CD-ROM drives or two USB diskette drives, the computer starts the devices in accordance with the boot priority order specified for the USB connectors.
  • Page 161: Bios Setup Utility Items

    BIOS Setup Utility items The following tables show the contents of the Config menu items, the Security menu items, and the Startup menu items of the BIOS Setup Utility. Note: Some items are displayed on the menu only if the computer supports the corresponding features. Notes: •...
  • Page 162 Table 4. Config menu items (continued) Function Selection Comments ThinkPad NumLock • Independent If you select “Independent,” NumLock on your computer can be disabled independently regardless • Synchronized of the NumLock state of the external keyboard. If NumLock on the computer is enabled, NumLock on the external keyboard will also be enabled.
  • Page 163 Table 4. Config menu items (continued) Function Selection Comments CPU Power Management • Disable Unless this power-saving feature is disabled, it stops the processor clock automatically when there is no • Automatic system activity. You usually don't need to change this function.
  • Page 164 Table 4. Config menu items (continued) Function Selection Comments Core Multi-Processing • Enabled Enables or disables additional execution core units within a CPU. • Disabled Note: If you are using a computer with a single-core processor, this item does not appear. Note: For Core Multi-Processing, refer to the instructions in “Installing Windows XP”...
  • Page 165 Table 5. Security menu items (continued) Function Selection Comments Execution Prevention • Enabled Some computer viruses and worms cause memory buffers to overflow by running code where only data • Disabled is allowed. If the Data Execution Prevention feature can be used with your operating system, then by selecting “Enabled”...
  • Page 166: Updating Your System Bios

    Table 5. Security menu items (continued) Function Selection Comments Computrace • Enabled Computrace Module Activation Enables or disables the BIOS interface to activate Computrace module. Computrace is an optional • Disabled monitoring service from Absolute Software. • Permanently Disabled Note: If you set the Computrace module activation to “Permanently Disabled,”...
  • Page 167: Using System Management

    BIOS in order for the new addition to work properly. To update your system BIOS, visit below Web site and follow the instructions on the screen: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix Using system management This section is intended primarily for network administrators.
  • Page 168: Setting Management Features

    If a computer is turned on by the Wake on LAN function, the Network boot sequence is used. Setting management features To enable the network administrator to control your computer remotely, you must configure the network interface by setting the system-management features in BIOS Setup Utility. That utility contains the following functions: •...
  • Page 169: Chapter 9. Preventing Problems

    9. Profile your machine at http://www.lenovo.com/think/support to keep up to date with current drivers and revisions. 10. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
  • Page 170: Making Sure Device Drivers Are Current

    This may eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Connect to the Internet.
  • Page 171: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Be careful about where and how you work •...
  • Page 172: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid state drive.
  • Page 173 3. Squeeze excess liquid from the sponge. 4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip. 5. Wipe the surface to remove the detergent. 6. Rinse the sponge with clean running water. 7.
  • Page 174 User Guide...
  • Page 175: Chapter 10. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
  • Page 176: Using The Lenovo Support Web Site

    Using the Lenovo Support Web site If your computer has neither the Lenovo Solution Center program nor the Lenovo ThinkVantage Toolbox program installed, go to http://www.lenovo.com/diagnose for the latest information on diagnostics for your computer. Note: Running any test might take up to several minutes or longer. Make sure that you have time to run the entire test.
  • Page 177: Spills On The Keyboard

    Spills on the keyboard With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially causing irreparable damage to your computer. If you spill something on your computer: Attention: Be sure that no liquid creates a short circuit between you and the ac power adapter (if in use).
  • Page 178 Error Beep symptom Error message Solution code none 0191 Operating system not found. Make sure that: • The hard disk drive is correctly installed. • A startable disc is in the drive. If you still see the same error message, check the boot sequence using BIOS Setup Utility.
  • Page 179: Errors Without Messages

    Error Beep symptom Error message Solution code 0254 Two short beeps 0254: System NV7 Volume Power off to discharge CMOS, and checksum bad - Default then restart your computer. configuration used 0260 Two short beeps Have the computer serviced. 0260: System timer error 0270 Two short beeps 0270: Real time clock error...
  • Page 180: Memory Problems

    – Start Power Manager. – Click the Power scheme tab, and then select Maximum Performance from the predefined power schemes. • Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power switch for 4 seconds or more.
  • Page 181: Networking

    Follow the appropriate corrective actions for Power-on self-test (POST) . See “Error messages and beep errors” on page 159. 3. Verify that the latest BIOS for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.For details, refer to the instructions in “Replacing the memory”...
  • Page 182: A Wireless Lan Problem

    Solution: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution” description for the procedure to make sure that the correct device driver is installed in the preceding problem. • Problem: If your computer is a Gigabit Ethernet model and you use the a speed of 1000 Mbps, the connection fails or errors occur.
  • Page 183: Bluetooth Problems

    Bluetooth problems For Windows 7 and Windows Vista • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the headset/headphone is connected using Headset profile or AV profile. Solution: Do the following: 1.
  • Page 184 • Problem: Your computer is connected to a Bluetooth-enabled device, but you cannot use any of the services of that device. Solution: Make sure that the device is enabled for the Bluetooth connection. 1. Double-click the My Bluetooth Places icon. 2.
  • Page 185: Keyboard And Other Pointing Devices

    3. Select I want to configure the Bluetooth services that this computer will provide to remote devices., and click Next. 4. Select PIM Synchronization, and click Configure. 5. Select Do Not Synchronize in the e-mail synchronization selection, and click OK. 6.
  • Page 186: Display And Multimedia Devices

    – When the computer resumes normal operation. – When the TrackPoint is pressed for a long time. – When the temperature changes • Problem: The TrackPoint or touch pad does not work. Solution: Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting. Note: To open the UltraNav Device Setting, press Fn+F8.
  • Page 187: Computer Screen Problems

    Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press Fn+F7 to bring up the image. Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen. –...
  • Page 188: External Monitor Problems

    6. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the “Device status” box and make sure the device is working properly. If not, click the Troubleshoot button. 7.
  • Page 189 – If the external monitor supports a lower resolution than the computer display, view output on the external monitor only. (If you view output on the both the computer display and the external monitor, the external monitor screen will be blank or distorted.) •...
  • Page 190 3. Right-click on the desktop, and click Screen resolution. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5. Click Advanced Settings. 6.
  • Page 191 16. Set Resolution and Colors in the Display Settings window. 17. Click OK. For Windows XP: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3.
  • Page 192 7. Select the correct screen refresh rate. For Windows Vista: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Press Fn+F7 to change the display output location to the external monitor. Note: After pressing Fn+F7, you will need to wait for a moment before the image appears.
  • Page 193 10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11. Click OK to apply the changes. Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors.
  • Page 194: Audio Problems

    For Windows Vista: Using the Display Settings window, change the resolution and the color depth to lower settings for the primary display. To launch the Display Settings window, refer to the “Solution” for “The Extend desktop function does not work” above. For Windows XP: Using the Display Properties window, change the resolution and the color depth to lower settings for the primary display.
  • Page 195 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. For Windows XP: 1. Double-click the volume icon in the task bar. The Volume Control window opens. 2. Click Options. 3. Click Properties. 4. Select Realtek HD Audio input in the Mixer device list. 5.
  • Page 196: Fingerprint Reader Problems

    Fingerprint reader problems • Problem: The surface of the reader is dirty, stained, or wet. Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth. • Problem: The reader often fails to enroll or authenticate your fingerprint. Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth.
  • Page 197: Power Problems

    • Problem: The battery pack cannot be charged. Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.
  • Page 198: A Power Button Problem

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Visit the Lenovo Support Web site at http://www.lenovo.com/think/support and search for the error message. 2. Visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
  • Page 199 Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet, or replace the battery with a charged one. • Problem: The computer display remains blank after you press Fn to return from sleep (standby) mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep (standby) mode.
  • Page 200: Drives And Other Storage Devices

    Drives and other storage devices This section introduces the common problems and solutions that the hard disk drive, the solid state drive, and the optical drive might encounter. Hard disk drive problems • Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard: –...
  • Page 201 Solution: When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer. If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole.
  • Page 202: Software Problems

    Software problems • Problem: An application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.
  • Page 203 – The port replicator attached to your computer is a ThinkPad Port Replicator Series 3, a ThinkPad Mini Dock Series 3, or a ThinkPad Mini Dock Plus Series 3. Chapter 10 Troubleshooting computer problems...
  • Page 204 User Guide...
  • Page 205: Chapter 11. Getting Support

    Record information Before you talk to a Lenovo representative, record the following important information about your computer. Record problem symptoms and details Collect the answers to the questions below before you call for help. Then, you will be able to get help as quickly as possible.
  • Page 206: Getting Help And Service

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 207: Purchasing Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold.
  • Page 208 User Guide...
  • Page 209: Appendix A. Regulatory Information

    Wireless LAN PCI Express Mini Card, Wireless WAN PCI Express Mini Card, and Bluetooth device emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. © Copyright Lenovo 2012...
  • Page 210: Location Of The Ultraconnect Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 211: Locating Wireless Regulatory Notices

    EAR E1 country list. Electronic emission notices The following information refers to the ThinkPad L420 and L520, machine type 5015, 5016, 5017, 5019,7826, 7827, 7829, 7853, 7854, 7856, 7859, and 7860. Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 212: Industry Canada Class B Emission Compliance Statement

    This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the installation of option cards from other manufacturers.
  • Page 213: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 214 User Guide...
  • Page 215: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 216: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 217: Battery Recycling Information For The European Union

    Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Appendix B. WEEE and recycling statements...
  • Page 218 User Guide...
  • Page 219: Appendix C. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 220: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraNav UltraConnect AMD, ATI, ATI Catalyst and Catalyst are trademarks or registered trademarks of Advanced Micro Devices, Inc.
  • Page 221: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...
  • Page 222: India Rohs

    India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. User Guide...
  • Page 224 Part Number: (1P) P/N:...
  • Page 225 *1P*...

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