Gateway NV42 Series Service Manual
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Gateway NV42 Series Service Manual

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Gateway NV42 Series

Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Gateway NV42 Series

  • Page 1: Gateway Nv42 Series

    Gateway NV42 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. Gives bits and pieces of additional NOTE information related to the current topic. Alerts you to any damage that might WARNING result from doing or not doing specific actions.
  • Page 5 Preface Before using this information and the product it supports, please read the following general information. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

  • Page 7: Table Of Contents

    Gateway NV42 AMD BIOS ........
  • Page 8 Table of Contents Removing the Speaker Modules ........67 Removing the TouchPad FFC .
  • Page 9 Gateway NV42 Exploded Diagrams ........156...
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules Display • 14" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing • 16:9 aspect ratio •...

  • Page 12: Dimensions And Weight

    86-/87-/91-key keyboard • Gateway EZ Pad™ touchpad pointing device • 9 function keys, four cursor keys, Windows® key, international language support • Capacitive-touch launch keys: Gateway PowerSave, Gateway MyBackup, touchpad lock, Wi-Fi®, volume up/down/mute I/O interface • Media card reader •...
  • Page 13 • Modem (RJ-11) port • DC-in jack for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C (41 °F to 95 °F) • Non-operating: -20 °C to 65 °C (-4 °F to 149°F) • Humidity (non-condensing): • Operating: 20% to 80% •...

  • Page 14: System Block Diagram

    System Block Diagram DDRII-SODIMM1 CPU_CLK +1.8VSUS HOST 200MHz AMD S1g1 CLOCK GENERATOR +SMDDR_VREF DDR II 667 MHZ PG 7,8 HTREF_CLK PCIE 100MHz ICS9LPRS476AKLFT NBGFX_CLK Caspian Processor DDRII-SODIMM2 SLG8SP628VTR USB 48MHz NBGPP_CLK +1.8VSUS VCC_CORE RTM880N-795 +SMDDR_VREF PG 7,8 CPU CORE +1.2V (638 S1g1 socket) REF 14MHz +2.5V...

  • Page 15: Gateway Notebook Tour

    Gateway Notebook tour This section contains information about the external features and functions of the computer. Front View Icon Item Description Memory card reader Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader.

  • Page 16: Left View

    Left View Icon Item Description Kensington™ lock Secure your notebook to an object by connecting a slot Kensington cable lock to this slot. Ventilation fan Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

  • Page 17: Right View

    Right View Icon Item Description DVD drive Insert CDs or DVDs into this drive. USB ports Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports. Power indicator Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.

  • Page 18: Bottom View

    Bottom View Battery Battery Battery lock latch Ventilation slots and cooling fan Memory/ Hard drive bay MicroPCI Icon Item Description Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery. Battery latch Slide to release the battery.

  • Page 19: Keyboard Area (Selected Models)

    Keyboard Area (selected models) Capacitive Speakers touch keys Status indicators Keyboard Power/Battery Touchpad indicators Icon Item Description Speakers Left and right speaker deliver stereo output. Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used.

  • Page 20: Lcd Panel

    LCD Panel Microphone Webcam Icon Item Description Webcam Use to let others see who they are communicating with when making VoIP calls. Microphone Use to talk through when making Voice over Internet Protocol (VoIP) calls. Chapter 1...

  • Page 21: Status Indicators

    Status Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Icon Item Description Power indicator • LED on - Notebook is on. • LED blinking - Notebook is in Sleep or Hybrid Sleep mode. •...

  • Page 22: Touchpad Basics

    TouchPad Basics The following items show you how to use the TouchPad: Touchpad Right button Left button • Move your finger across the TouchPad to move the cursor. • Press the left and right buttons located beneath the TouchPad to perform selection and execution functions.

  • Page 23: Using The Keyboard

    Using the Keyboard Your Gateway NV42 has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Function keys/ System keys Navigation keys Application key Arrow keys key Windows key Key Types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: : Open or close the Start menu <...

  • Page 25: System Keys

    System Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Description...

  • Page 26: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type AMD Turion/Sempron CPU package Micro-PGA packaging, 638-pin Core Logic • AMD Turion/Sempron CPUs • RS780MN • SB710 Chipset • WPCE775 integrated power controller and keyboard controller • Integrated RS780MN VGA chip. Features •...
  • Page 27 Graphics Item Specification Display support Dual independent display support Colors 16.7 million colors External • 2048 x 1536: 75/60 Hz resolution/refresh • 1920 x 1440: 85/75/60 Hz rate • 1920 x 1200: 75/60 Hz • 1920 x 1080: 100/85/75/60 Hz •...
  • Page 28 System Memory Item Specification Memory controller Built in Memory size DIMM socket number Supports memory size per socket 2 GB Supports maximum memory size 4 GB Supports DIMM type DDR II 800/677Mhz SDRAM memory interface design Supports DIMM Speed 800/677Mhz SDRAM System Storage Item Specification...
  • Page 29 Item Hard Disk Specification Data heads Drive Format Disks Spindle speed 5400 5400 5400 5400 5400 5400 (RPM) Performance Specifications Buffer size 8 MB 8 MB 8 MB 8 MB Interface SATA SATA SATA SATA SATA SATA Fast data 363 ~ 952 363 ~ 952 363 ~ 952 363 ~ 952...
  • Page 30 Optical Disk Drive Item Specification Type 8X DVD-Super Multi double-layer drive Performance Specification Transfer rate (MB/ 10.8 sec) Buffer Memory Read/write speeds ·Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL (double-layer), 6X DVD-R DL (double-layer), 6X DVD+R DL (double-layer), 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM ·Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL (double- layer), 4X DVD+R DL (double-layer), 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM...
  • Page 31 LCD 10.1” Item Specification Vendor/model name AU Optronics Chi Mei Samsung Screen Diagonal (mm) 354.95 354.95 354.95 354.95 Active Area (mm) 309.40 X 309.40 X 309.40 X 309.40 X 173.95 173.95 173.95 173.95 Display resolution (pixels) 1366x768 1366x768 1366x768 1366x768 Pixel Pitch (mm) 0.2265X0.226 0.2265X0.226...
  • Page 32 LAN Interface Item Specification LAN Chipset Broadcom BCM5784M 10/100/1000 Mbps Gigabit Ethernet LAN Controller with Integrated Transceiver Features • Integrated 10/100/1000BASE-T transceiver • Automatic MDI crossover function • PCIe v1.1 compliant • 10/100/1000BASE-T full-duplex/half-duplex MAC • Receive side scaling (RSS) for multicore processors •...
  • Page 33 Item Specification Features • Embedded USB solution with antenna • Bluetooth 2.0+EDR • Bluetooth control for BT optical mouse Specifications • Radio Technology FHSS • Operating Frequency: 2402 ~ 2480MHz ISM band • Channel Numbers: 79 channels with 1MHz BW •...
  • Page 34 Chapter 1...

  • Page 35: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 36: Gateway Nv42 Amd Bios

    Gateway NV42 AMD BIOS Information The Information screen displays a summary of your computer hardware information. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y...
  • Page 37 Parameter Description UUID Number Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE). Chapter 2...

  • Page 38: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. P h o e n i x S e c u r e C o d e ( t m ) S e t u p U t i l i t y Information Main Advanced...

  • Page 39: Advanced

    Advanced The Advanced screen allows you to enable and disable advanced chipset options. P h e o n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y Information Main Advanced...

  • Page 40: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y Security Information Main...

  • Page 41: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
  • Page 42 When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. S e t u p N o t i c e C h a n g e s h a v e b e e n s a v e d . [ C o n t i n u e ] C o n t i n u e The password setting is complete after the user presses Enter.

  • Page 43: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y Information Advanced...

  • Page 44: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y Information Exit M a i n...

  • Page 45: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash16 utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash16 Utility.

  • Page 46: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: An error code is generated for unlocking the HDD.
  • Page 47 Removing BIOS Passwords: To clear the User or Supervisor passwords through hardware, open the WLAN door and use a metal instrument to short the J1 jumper. Cleaning BIOS Passwords To clean the User or Supervisor passwords using software utilities, perform the following steps: If you key in the wrong BIOS password three times, an error is generated.

  • Page 48: Using Boot Sequence Selector

    Create the unlock code by inserting the numbers noted in the previous step into the following format: bios_pw 14452 0 Select 2 to obtain the password. The following passwords can be used for unlocking the BIOS Password: qjjg9vy Password: 07yqmjd Password: cjl14tm Password: 6mbzjaj Shut down the computer by pressing down the Power button for 4 seconds.

  • Page 49: Using Dmitools

    Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management.

  • Page 50: Using The Lan Mac Eeprom Utility

    dmitools /ws 01234567890123456789 4). Write UUID to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /wu 5). Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: When using any of the Write options, restart the system to make the new DMI data effective. Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode.
  • Page 51 Chapter 2...
  • Page 52 Chapter 2...

  • Page 53: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 54: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.

  • Page 55: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power and signal cables from system Remove Battery Remove Lower Covers Remove Remove Remove Remove DIMMs WLAN Screw List Step Screw Quantity Part No. ODD Module M2.5*6.0 86.W0907.002 M2*3...

  • Page 56: Removing The Battery Pack

    Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). Chapter 3...

  • Page 57: Removing The Lower Covers

    Removing the Lower Covers See “Removing the Battery Pack” on page 46. Loosen the six captive screws in the Memory and Wireless Covers. Lift the Wireless Cover up to remove. Lift the Memory Cover up to remove. Chapter 3...

  • Page 58: Removing The Odd Module

    Removing the ODD Module See “Removing the Lower Covers” on page 47. Remove the single screw securing the ODD Module in place. Step Size Quantity Screw Type ODD Module M2.5*6.0 Slide the ODD Module out of the Lower Cover as shown. Chapter 3...
  • Page 59 Remove the two screws securing the ODD Bracket to the ODD Module. Step Size Quantity Screw Type ODD Module M2*3 Remove the bracket from the ODD Module. Remove the ODD Bezel by rotating the bezel downward, away from the module. Chapter 3...

  • Page 60: Removing The Dimm Modules

    Removing the DIMM Modules See “Removing the Lower Covers” on page 47. Push out the release latches on both sides of the DIMM socket to release the DIMM module. Remove the DIMM module. Repeat for the second DIMM Module. Chapter 3...

  • Page 61: Removing The Wlan Module

    Removing the WLAN Module See “Removing the Lower Covers” on page 47. Disconnect the antenna cables from the WLAN Module. IMPORTANT:The black cable attaches to the Main terminal and the white cable attaches to the AUX terminal. Move the antennas away and remove the single screw on the WLAN Module. Step Size Quantity...
  • Page 62 Detach the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Chapter 3...

  • Page 63: Removing The Hdd Module

    Removing the HDD Module See “Removing the Lower Covers” on page 47. Remove the two screws securing the HDD to the Lower Cover. Step Size Quantity Screw Type HDD Module M2.5*6.0 Slide the HDD Module in the direction of the arrow to disconnect the interface. Chapter 3...
  • Page 64 Lift the HDD Module clear of the Lower Cover as shown. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. Remove the two screws securing the HDD to the Carrier. Step Size Quantity...

  • Page 65: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Switch Cover Remove Keyboard Remove LCD Module Remove Upper Cover Upper Lower Cover Cover Remove Remove Remove Remove Remove Remove TouchPad FFC Speaker Module RTC Battery Modem Module USB Board Bluetooth...

  • Page 66: Removing The Switch Cover

    Removing the Switch Cover IMPORTANT:The Media Board attached to the underside of the Switch Cover cannot be replaced individually. If the Media Board malfunctions, replace the entire Switch Cover assembly. See “Removing the Battery Pack” on page 46. Remove the three screws securing the Switch Cover to the Upper Cover. Step Size Quantity...
  • Page 67 Turn the computer over rotate the Switch Cover as shown to expose the underside. IMPORTANT:Do not remove the Switch Cover from the Upper Cover; the Media Board FFC is still attached to the Switch Cover. Open the FFC locking latch and disconnect the Media Board FFC as shown. Lift the FFC to detach the adhesive securing it in place.

  • Page 68: Removing The Keyboard

    Removing the Keyboard See “Removing the Switch Cover” on page 56. Grasp the Keyboard and lift upward as shown. Turn the Keyboard over and place it on the TouchPad area as shown. Lift the Keyboard FFC securing latch as shown. Disconnect the FFC and remove the Keyboard.
  • Page 69 Lift the Switch Cover FFC securing latch as shown. Remove the Switch Cover FFC from the Upper Cover. Chapter 3...

  • Page 70: Removing The Lcd Module

    Removing the LCD Module See “Removing the Keyboard” on page 58. Turn the computer over. Remove the two screws securing the LCD Module to Lower Cover. Remove the Antenna cables from the cable channel as shown. Ensure that the cables are free from all clips.
  • Page 71 Turn the computer over and remove the Antennas from the Upper Cover cable channel. Ensure that the cables are free from all clips all the way to the hinge well. Disconnect the Power Board cable from the Mainboard. Remove the Power Board cable from the Upper Cover cable channel. Ensure that the cable is free from all clips all the way to the hinge well.
  • Page 72 Disconnect the LVDS cable from the Mainboard. Disconnect the Microphone cable from the Mainboard. 10. Remove the LVDS and Microphone cables from the Upper Cover cable channel. Ensure that the cables are free from all clips all the way to the hinge well. Chapter 3...
  • Page 73 11. Remove the four screws securing the LCD Module to the Upper Cover. Step Size Quantity Screw Type LCD Module M2.5*6.0 IMPORTANT:Ensure all cables are clear of the lower cover before removing the LCD module. 12. Grasp the module with both hands and lift upwards. Chapter 3...

  • Page 74: Removing The Upper Cover

    Removing the Upper Cover See “Removing the LCD Module” on page 60. Turn the computer over. Remove the eight securing screws. Step Size Quantity Screw Type Upper Cover M2.5*6.0 Turn the computer over and disconnect the following cables from the Mainboard. Chapter 3...
  • Page 75 Open the FFC securing latch and disconnect A as shown. Disconnect B as shown. Remove the nine screws securing the Upper Cover. Step Size Quantity Screw Type Upper Cover M2.5*6.0 Chapter 3...
  • Page 76 Lift the Upper Cover clear of the computer as shown. Chapter 3...

  • Page 77: Removing The Speaker Modules

    Removing the Speaker Modules CAUTION: Select models include speaker pads to reduce sound vibration. Do not remove these pads during disassembly. See “Removing the Upper Cover” on page 64. Lift the plastic covering away from the Upper Cover to expose the Speaker cables. Remove the Speaker cables from the cable channel.
  • Page 78 Chapter 3...
  • Page 79 Remove the cable from the left side cable channel. Ensure that the cable is free from all cable clips. Remove the four securing screws from the Speaker Modules. Step Size Quantity Screw Type Speaker Modules M2*3 Chapter 3...
  • Page 80 Lift the Speaker Modules clear of the Upper Cover. Chapter 3...

  • Page 81: Removing The Touchpad Ffc

    Removing the TouchPad FFC IMPORTANT:It is not possible to remove the TouchPad individually. If the TouchPad malfunctions, follow the disassembly steps to remove any additional components on the Upper Cover and replace the entire Upper Cover. See “Removing the Upper Cover” on page 64. Open the TouchPad FFC locking latch and disconnect the FFC as shown.

  • Page 82: Removing The Modem Board

    Removing the Modem Board See “Removing the Upper Cover” on page 64. Remove the two securing screws from the Modem Board. Step Size Quantity Screw Type Modem Board M2*3 Lift the Modem Board clear of the Lower Cover. IMPORTANT:Do not remove the Modem from the Lower Cover; the Modem cable is still attached to the module.
  • Page 83 Turn the Modem Board over and disconnect the Modem cable as shown. Remove the Modem Board from the Lower Cover. Chapter 3...

  • Page 84: Removing The Bluetooth Module

    Removing the Bluetooth Module See “Removing the Upper Cover” on page 64. Disconnect the Bluetooth cable from the Mainboard. Remove the Bluetooth cable from the cable channel as shown. Lift the Bluetooth Module upward to disengage the adhesive holding the module in place. Chapter 3...
  • Page 85 Disconnect the Bluetooth cable from the module. Chapter 3...

  • Page 86: Removing The Usb Board

    Removing the USB Board See “Removing the Upper Cover” on page 64. Remove the single screws securing the USB Board to the Lower Cover. Step Size Quantity Screw Type USB Board M2*3 Lift the USB Board clear of the Lower Cover. Chapter 3...
  • Page 87 Turn the USB Board over and disconnect the USB cable from the board. Chapter 3...

  • Page 88: Removing The Mainboard

    Removing the Mainboard See “Removing the LCD Module” on page 60. See “Removing the Modem Board” on page 72. See “Removing the Bluetooth Module” on page 74. Remove the USB cable from the cable channel. Ensure that the cable is free from all cable clips. Remove the single screw securing the Mainboard to the Lower Cover.
  • Page 89 Lift the Mainboard right side first as shown and remove it from the Lower Cover. Disconnect the USB Board cable from the Mainboard as shown. Chapter 3...

  • Page 90: Removing The Rtc Battery

    Removing the RTC Battery IMPORTANT:Follow local regulations for disposal of all batteries. See “Removing the Upper Cover” on page 64. Turn the Mainboard over and locate the RTC Battery. Carefully bend back the plastic arm using a pair of plastic tweezers. With your opposite hand, lift out the RTC battery.

  • Page 91: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Mainboard” on page 78. Turn the Mainboard CPU side up, and place it on a clean surface. Loosen the five captive screws in the Thermal Module in numerical order from 5 to 1. NOTE: The Thermal Module is secured with six screws on models with VGA support.

  • Page 92: Removing The Cpu

    Removing the CPU See “Removing the Thermal Module” on page 81. Using a flat bladed screw driver, rotate the CPU screw 180° to release the CPU from the socket. Lift the CPU clear of the socket. Chapter 3...

  • Page 93: Lcd Module Disassembly Process

    LCD Module Disassembly Process IMPORTANT:Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. LCD Module Disassembly Flowchart Remove LCD Panel from Main...

  • Page 94: Removing The Lcd Bezel

    Removing the LCD Bezel See “Removing the LCD Module” on page 60. Remove the six screw caps and screws from the LCD Bezel. Step Size Quantity Screw Type LCD Bezel M2.5*6.0 Remove the two securing screw from the hinges as shown. Step Size Quantity...
  • Page 95 Starting from the inside top edge, pry the Bezel away from the panel. Continue moving down the sides until the Bezel is removed. If necessary, use a plastic pry to release the corners of the Bezel. Lift up the Bezel and remove it from the LCD Module. Chapter 3...

  • Page 96: Removing The Camera Board

    Removing the Camera Board See “Removing the LCD Bezel” on page 84. Remove the Camera Board from the LCD Module. Disconnect the cable from the Camera Board as shown. Chapter 3...

  • Page 97: Removing The Lcd Panel

    Removing the LCD Panel See “Removing the Camera Board” on page 86. Remove the four securing screws from the LCD Panel. Step Size Quantity Screw Type LCD Panel M2*3.5 Disconnect the Microphone connector as shown. Chapter 3...
  • Page 98 Remove the LCD Panel rear edge first. Place it on a clean surface. Chapter 3...

  • Page 99: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable See “Removing the LCD Panel” on page 87. Remove the four securing screws (two each side) from the LCD Panel brackets. Step Size Quantity Screw Type LCD Brackets M2*3 Remove the brackets from the LCD Panel. Chapter 3...
  • Page 100 Carefully lift the adhesive tape protecting the cable connector. Carefully lift the adhesive tape securing the cable to the panel. Disconnect the cable from the LCD panel as shown. Chapter 3...

  • Page 101: Removing The Power Board

    Removing the Power Board See “Removing the LCD Panel” on page 87. Lift the Power Board from the right LCD Hinge as shown. Disconnect the cable from the Power Board connector. Chapter 3...

  • Page 102: Removing The Microphone Module

    Removing the Microphone Module See “Removing the LCD Bezel” on page 84. Lift the Microphone cable to detach the adhesive securing it in place. Lift the adhesive strip securing the Microphone Module to the LCD Module. Remove the Microphone from the LCD Module. Chapter 3...

  • Page 103: Removing The Antennas

    Removing the Antennas See “Removing the LCD Panel” on page 87. Lift all the adhesive tabs securing the left and right Antenna cables in place. Lift the adhesive pad securing the left Antenna pad to the module. Carefully pry up the Antenna pad, as shown, and remove the pad from the LCD Module.
  • Page 104 Lift the adhesive pad securing the right Antenna pad to the module. Carefully pry up the Antenna pad, as shown, and remove the pad from the LCD Module. IMPORTANT:A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during removal.

  • Page 105: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the Antennas Replace the WLAN Antenna cable as shown, Replace the adhesive tape to secure the WLAN using all available cable clips. cable in place. Replace the adhesive tape securing the WLAN Antenna pad. Repeat the procedure for the other antenna cable and pad. Chapter 3...

  • Page 106: Replacing The Microphone Board

    The LCD Module appears as follows when the WLAN Antennas are correctly installed. Replacing the Microphone Board Place the Microphone in the LCD Module and Adhere the microphone cable to the back of the press down to secure it in place. LCD panel as shown below.

  • Page 107: Replacing The Power Board

    Replacing the Power Board Connect the cable to the Power Board connector. Insert the Power Board into the right LCD Hinge as shown. Chapter 3...

  • Page 108: Replacing The Lcd Brackets And Fpc Cable

    Replacing the LCD Brackets and FPC Cable Step Size Quantity Screw Type LCD Brackets M2*3 Insert the LCD Cable into the panel connector Secure the connector by replacing the adhesive as shown. strip as shown. Replace the adhesive protection strip as shown. IMPORTANT:Ensure that the LCD Cable runs in front of the brackets to avoid trapping when the Bezel is replaced.
  • Page 109 Align the screw holes and replace the left and right LCD brackets as shown. Secure the brackets to the panel using four bracket screws (two each side). Chapter 3...

  • Page 110: Replacing The Lcd Panel

    Replacing the LCD Panel Insert the LCD Panel rear edge first. Ensure that the WLAN and FPC cables pass through the guide wells as shown and that screw holes are aligned properly. Connect the Microphone connector to the FPC cable as shown. Chapter 3...

  • Page 111: Replacing The Camera Board

    Replace the four securing screws for the LCD Panel. Step Size Quantity Screw Type LCD Panel M2.5*3 Replacing the Camera Board Connect the Camera cable as shown. Ensure that the locating pins are correctly positioned and place the Camera Board in the LCD Module.

  • Page 112: Replacing The Lcd Bezel

    Replacing the LCD Bezel Place the Bezel onto the LCD Module starting with the bottom edge. Take care to ensure that the cables are exiting the hinge and are not being pinched by the bezel. Starting from the bottom edge and working up to the top corners, press the Bezel into the panel. Chapter 3...
  • Page 113 Replace the two securing screws for the hinges as shown. Step Size Quantity Screw Type LCD Bezel M2*3 Replace the six screws and screw caps for the LCD Bezel. Step Size Quantity Screw Type LCD Bezel M2.5*6.0 Chapter 3...

  • Page 114: Main Unit Reassembly Procedure

    Main Unit Reassembly Procedure Replacing the CPU Insert the CPU into the socket. Be sure to align the pins correctly. Using a flat bladed screw driver, rotate the CPU screw 180° to lock the CPU into the socket. Chapter 3...

  • Page 115: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT:Ensure all heat pads are in place before replacing the Thermal Module. The following thermal pads are approved for use: • Silmore GP50 • Honeywell • Jet Motor 7762 The following thermal pads are approved for use: •...

  • Page 116: Replacing The Rtc Battery

    Insert and tighten the five captive screws in the Thermal Module in numerical order from 1 to 5. NOTE: The Thermal Module is secured with six screws on models with VGA support. Replacing the RTC Battery Locate the defective RTC battery. The Mainboard must be removed from the Lower Cover to access the battery.

  • Page 117: Replacing The Mainboard

    Replacing the Mainboard Insert the Mainboard right side first as shown and insert it into the Lower Cover, making sure to properly align the screw holes. Insert the single screw to secure the Mainboard to the Lower Cover. Step Size Quantity Screw Type Mainboard...

  • Page 118: Replacing The Usb Board

    Replacing the USB Board Connect the USB Board cable to the Mainboard as shown. Insert the USB cable into the cable channel. Connect the USB cable to the board. Chapter 3...
  • Page 119 Turn the USB board over and place into the Lower Cover Insert the single screw to secure the USB Board to the Lower Cover. Step Size Quantity Screw Type USB Board M2*3 Chapter 3...

  • Page 120: Replacing The Bluetooth Module

    Replacing the Bluetooth Module Connect the Bluetooth cable to the module. Replace the adhesive in the lower cover if necessary. Place the Bluetooth Module in the lower cover as shown and press against the adhesive to secure the module in place. Insert the Bluetooth cable into the cable channel as shown.

  • Page 121: Replacing The Modem Board

    Connect the Bluetooth cable to the Mainboard. Replacing the Modem Board Connect the Modem cable as shown. Flip the Modem Board over and set into the Lower Cover. Chapter 3...

  • Page 122: Replacing The Touchpad Ffc

    Secure the modem board in place using two screws. Step Size Quantity Screw Type Modem Board M2*3 Replacing the TouchPad FFC IMPORTANT:It is not possible to remove the TouchPad individually. If the TouchPad malfunctions, follow the disassembly steps to remove any additional components on the Upper Cover and replace the entire Upper Cover.

  • Page 123: Replacing The Speaker Modules

    Connect the FFC as shown and close the TouchPad FFC locking latch. Replacing the Speaker Modules IMPORTANT:Follow the instructions in “Removing the Upper Cover” on page 64 to access the speaker modules. Place the Speakers on the underside of the Upper Cover, taking care to align the mounting screws. Chapter 3...
  • Page 124 Replace the four securing screws for the Speaker Modules. Step Size Quantity Screw Type Speaker Modules M2*3 Chapter 3...
  • Page 125 Insert the left speaker cable into the left side cable channel. Insert the right speaker cable into the right side cable channel. Insert the Speaker cables into the center cable channel. Chapter 3...

  • Page 126: Replacing The Upper Cover

    Replace the plastic covering on the Upper Cover. Replacing the Upper Cover Place the Upper Cover onto the Lower Cover assembly as shown. Chapter 3...
  • Page 127 Replace the nine screws to secure the Upper Cover. Step Size Quantity Screw Type Upper Cover M2.5*6.0 Reconnect the following cables to the Mainboard. Open the FFC securing latch and connect A as shown. Chapter 3...
  • Page 128 Connect B as shown. Turn the computer over. Replace the eight securing screws. Step Size Quantity Screw Type Upper Cover M2.5*6.0 Chapter 3...

  • Page 129: Replacing The Lcd Module

    Replacing the LCD Module Insert the module into the Main Unit, taking care to align the mounting pins with the sockets on the main unit. Insert the four screws to secure the LCD Module to the Upper Cover. Step Size Quantity Screw Type LCD Module...
  • Page 130 Insert the LVDS/Microphone cable into the Upper Cover cable channel. Connect the Microphone/Camera connector to the Mainboard. Connect the LVDS cable to the Mainboard. Chapter 3...
  • Page 131 Insert the Power Board cable into the Upper Cover cable channel. Connect the Power Board cable to the Mainboard. Turn the computer over and insert the Antennas into the Upper Cover cable channel. Chapter 3...
  • Page 132 Carefully push the Antenna cables through to the underside of the computer. 10. Insert the Antenna cables into the cable channel as shown. 11. Turn the computer over. Replace the two screws to secure the LCD Module to the Lower Cover. Chapter 3...

  • Page 133: Replacing The Keyboard

    Replacing the Keyboard Turn the Keyboard over and place it on the TouchPad area as shown. Connect the Keyboard FFC and push down on the Keyboard FFC securing latch as shown. . Insert the Switch Cover FFC into the Mainboard. Chapter 3...

  • Page 134: Replacing The Switch Cover

    Push down on the Switch Cover FFC securing latch as shown. Flip the Keyboard over and push into place. Replacing the Switch Cover IMPORTANT:The Media Board attached to the underside of the Switch Cover cannot be replaced individually. If the Media Board malfunctions, replace the entire Switch Cover assembly. Lay the switch cover upside down on top of the keyboard.
  • Page 135 Connect the Media Board FFC and close the FFC locking latch as shown. Rotate the Switch Cover and push into place along the top edge. Replace the three screws to secure the Switch Cover to the Upper Cover. Step Size Quantity Screw Type Switch Cover...

  • Page 136: External Module Reassembly

    External Module Reassembly Replacing the HDD Module Replace the HDD Carrier as shown. Replace the two screws to secure the HDD to the Carrier. Step Size Quantity Screw Type HDD Module M3*3 Chapter 3...
  • Page 137 Insert the HDD Module into the Lower Cover as shown. Slide the HDD Module in the direction of the arrow to connect the interface. Chapter 3...

  • Page 138: Replacing The Wlan Module

    Replace the two screws to secure the HDD to the Lower Cover. Step Size Quantity Screw Type HDD Module M2.5*6.0 NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. Replacing the WLAN Module Insert the WLAN Module into the WLAN socket.
  • Page 139 Move the antennas away and insert the single screw on the WLAN Module. Step Size Quantity Screw Type WLAN Module M2*3 Connect the antenna cables to the WLAN Module. IMPORTANT:The black cable attaches to the Main terminal and the white cable attaches to the AUX terminal. Chapter 3...

  • Page 140: Replacing The Dimm Module

    Replacing the DIMM Module Insert the DIMM Module in to the DIMM slot. Press the module down to complete the installation. Replacing the ODD module Replace the ODD Bezel by inserting the bottom of the bezel and rotating upwards. Replace the bracket on the ODD Module. Chapter 3...
  • Page 141 Replace the two screws to secure the ODD Bracket to the ODD Module. Step Size Quantity Screw Type ODD Module M2*3 Slide the ODD Module into the Lower Cover as shown. Chapter 3...
  • Page 142 Replace the single screw to secure the ODD Module in place. Step Size Quantity Screw Type ODD Module M2.5*6.0 Chapter 3...

  • Page 143: Replacing The Lower Covers

    Replacing the Lower Covers Replace the Memory Cover and press down Replace the Wireless Cover and press down around the perimeter to snap it in to place. around the perimeter to snap it in to place. Secure the covers in place with the captive screws. Replacing the Battery Insert the battery pack in to the main unit.
  • Page 144 Chapter 3...

  • Page 145: Troubleshooting

    Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 146: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Check AC/Battery Swap AC/Battery power on Check Daughter/B Swap Daughter/B and FFC Re-plug PWR FFC Swap Mainboard Computer Shuts Down Intermittently...

  • Page 147: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start See No Power Power On? troubleshooting External DDRRAM Connect well well connected? External DDRRAM Replace module good? CPU Thermal mod.

  • Page 148: Abnormal Video Display

    Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process”...

  • Page 149: Random Loss Of Bios Settings

    Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. If the computer is more than one year old, replace the CMOS battery. Run a complete virus scan using up-to-date software to ensure the computer is virus free.

  • Page 150: Built-In Keyboard Failure

    Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 151: Internal Speaker Failure

    Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer.

  • Page 152: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

  • Page 153: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 154: Usb Failure (Rightside)

    USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Power Button Failure If the Power Button fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Re-assemble the...

  • Page 155: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

  • Page 156: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 157: Post Code Reference Tables

    POST Code Reference Tables These tables describe the POST codes and components of the POST process. Chipset POST Codes The following table details the chipset POST codes and functions used in the POST. Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware...
  • Page 158 Code Beeps POST Routine Description Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
  • Page 159 Code Beeps POST Routine Description Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards...
  • Page 160 Code Beeps POST Routine Description Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Code Beeps For Boot Block in Flash ROM Initialize the chipset Initialize the bridge Initialize the CPU...

  • Page 161: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View PU2 Chager IC CN1 PWR/B wire conn. PU1/ CPU core CN5 LCD wire Conn PU4 1.8V PWM iC U1 CPU thermal IC CN2 MMB conn. CN4 Int. Mic. Conn CN6 K/B FFC conn. PU5 Thermal protection IC CN7 Int.

  • Page 162: Bottom View

    Bottom View PJ1 DC-in Jack U20 CPU thermal IC CN11 Battery Conn CN14, CN15 Memory DIMM CN13 FAN Conn CN12 Ext USB wire Conn U15 CPU socket U16 NB AMD RS690MC CN16 CRT Conn CN18 LAN Conn CN19 ODD Conn U17 LAN transformer CN21 HDD Conn U18 LAN control IC...

  • Page 163: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides you the standard operating procedures of clearing password and BIOS recovery for Z08. Z08 provides one Hardware Open Gap on the main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 164: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk Steps for BIOS Recovery from USB Storage: Before doing this, prepare the Crisis USB key. The Crisis USB key can be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: Modify the ROM archive file name from Zg5 BIOS to ZG5ia32.fd.

  • Page 165: Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Gateway NV42. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.

  • Page 166: Gateway Nv42 Exploded Diagrams

    Gateway NV42 Exploded Diagrams Main Assembly 9 10 11 Item Description Part Number Item Description Part Number LCD Cover 60.B5307.003 KH.16004.006 Module LCD Bezel 60.WB707.004 DIMM KN.2GB0G.012 Module LCD Panel and Hinges LK.14005.006 Lower 60.WB707.002 (L+R) Cover 33.WB707.003 33.WB707.004 WLAN Board NI.23600.046...

  • Page 167: Lcd Assembly

    LCD Assembly Item Description Part Number LCD Bracket_L 33.WB707.003 LCD Panel LK.14005.006 LCD Cable 50.WB707.004 LCD Module 6M.WFB07.001 LCD Bracket_R 33.WB707.004 Power Board Cable 50.WB707.003 Chapter 6...

  • Page 168: Gateway Nv42 Fru List

    Gateway NV42 FRU List Category Description Acer P/N Adapter Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH AP.06501.026 DB A, LV5 LED LF Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP- AP.0650A.012 A0652R3B 1LF, LV5 LED LF Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB AP.06501.023...
  • Page 169 Category Description Acer P/N USB CABLE 50.WB707.002 Case/Cover/Bracket Assembly MIDDLE COVER W/MMB, FFC CABLE 60.WD507.001 MIDDLE COVER BLACK W/MMB, FFC CABLE 42.WD507.001 UPPER CASE ASSY GW BLACK W/SPEAKER,TP,TP 60.WCY07.001 UPPER CASE ASSY GW WHITE W/SPEAKER,TP,TP 60.WB707.001 LOWER CASE ASSY W/RJ11 60.WB707.002 LOWER CASE ASSY W/O RJ11 60.B5307.002...
  • Page 170 HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 KH.32007.007 Panther B SATA LF F/W: HDD BRACKET 33.WB707.002 Keyboard Keyboard GATEWAY GP-4T white SJV40 14 86KS White KB.I140G.028 US International Keyboard GATEWAY GP-4T white SJV40 14 87KS White KB.I140G.027 Keyboard GATEWAY GP-4T white SJV40 14 87KS White KB.I140G.012...
  • Page 171 Category Description Acer P/N Keyboard GATEWAY GP-4T white SJV40 14 87KS White KB.I140G.007 CZ/SK Keyboard GATEWAY GP-4T white SJV40 14 86KS White KB.I140G.008 Chinese Keyboard GATEWAY GP-4T white SJV40 14 87KS White KB.I140G.009 Danish Keyboard GATEWAY GP-4T white SJV40 14 87KS White KB.I140G.010...
  • Page 172 Category Description Acer P/N Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black KB.I140G.060 Belgium Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black KB.I140G.061 Brazilian Portuguese Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black KB.I140G.062 CZ/SK Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black KB.I140G.063...
  • Page 173 Category Description Acer P/N LCD MODULE ASSY 14.0 IN LED LCD GW K/K W/ 6M.WFB07.001 ANTENNA*2 CCD LED LCD AUO 14" WXGA Glare B140XW01 V0 0A LF LK.14005.006 220nit 8ms 500:1 LED LCD SAMSUNG 14" WXGA Glare LTN140AT01- LK.14006.009 G01 LF 220nit 8ms 500:1 LED LCD LPL 14"...

  • Page 174: Screw List

    Category Description Acer P/N Memory Memory HYNIX SO-DIMM DDRII 667 2GB KN.2GB0G.012 HMP125S6EFR8C-Y5 LF 128*8 0.055um Memory SAMSUNG SO-DIMM DDRII 667 1GB KN.1GB0B.016 M470T2864QZ3-CE6 LF Memory HYNIX SO-DIMM DDRII 667 1GB KN.1GB0G.012 HYMP112S64CP6-Y5 LF Memory NANYA SO-DIMM DDRII 800 1GB KN.1GB03.025 NT1GT64UH8D0FN-AD LF 64*16 0.07um Memory SAMSUNG SO-DIMM DDRII 800 1GB...
  • Page 175 Chapter 6...

  • Page 176: Model Definition And Configuration

    Appendix A Model Definition and Configuration Gateway NV42 Series Model Country Acer Part No Description NV4203 S2.WGJ02.00 NV4203 W7HP64WWW1 AATF20 UMACckM 2*1G/160/BT/6L2.2/5R/ CB_bgn_0.3D_GEc_ES62 NV4204 S2.WGK0C.00 NV4204 LINPUSWWW1 UMACcwM AATF20 2*1G/160/BT/6L2.2/5R/ CB_bgn_0.3D_GEc_EN11 NV4201c China LX.WFB0C.00 NV4201c LINPUSWCN1 UMACkkM AATF20 1*2G/250/6L2.2/5R/ CB_bgn_0.3D_GEk_EN91...
  • Page 177 Model HDD 1(GB) Extra SW1 Wireless LAN Card Reader Bluetooth NV4203 N160GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 5 in 1-Build in NV4204 N160GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 5 in 1-Build in NV4201c N250GB5.4KS NSM8XS 3rd WiFi 1x2 BGN 5 in 1-Build in BT 2.0 NV4202i N320GB5.4KS...
  • Page 178 Appendix A...

  • Page 179: Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Gateway NV42 series Compatibility Test Report released by the Acer Mobile System Testing Department.

  • Page 180: Windows Xp Environment Test

    Windows XP Environment Test BRAND Type BOM_Name Description Adapter DELTA ENNJ31_UMA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB BFJG Ckk2 LED LF for OBL DELTA ENNJ31_UMA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, Ckk2 LV5 LED LF HIPRO ENNJ31_UMA Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-A0652R3B Ckk2...
  • Page 181 BRAND Type BOM_Name Description SANYO 6CELL2.2 ENNJ31_UMA Battery SANYO AS-2009C Li-Ion 3S2P SANYO 6 cell 4400mAh Ckk2 Main COMMON AS09C31 SIMPLO 6CELL2.2 ENNJ31_UMA Battery SIMPLO AS-2009C Li-Ion 3S2P PANASONIC 6 cell Ckk2 4400mAh Main COMMON SIMPLO 6CELL2.2 ENNJ31_UMA Battery SIMPLO AS-2009C Li-Ion 3S2P SAMSUNG 6 cell Ckk2 4400mAh Main COMMON SANYO...
  • Page 182 BRAND Type BOM_Name Description Suyin 0.3M DV ENNJ31_UMA Suyin 0.3M DV Camellia_2G CkkM Chicony 0.3M DV ENNJ31_UMA Chicony 0.3M DV Calla_2G CkkM Suyin 0.3M DV ENNJ31_UMA Suyin 0.3M DV Camellia_2G CkkM2 Chicony 0.3M DV ENNJ31_UMA Chicony 0.3M DV Calla_2G CkkM2 Suyin 0.3M DV NV42_UMACc...
  • Page 183 BRAND Type BOM_Name Description AATF20 ENNJ31_UMA CPU AMD Athlon TF20 PGA 1.6G 512K 638 15W G2 CkkM AATK42 ENNJ31_UMA CPU AMD AthlonX2 TK42 1.6G 1M 638 20W G2 CkkM ATL510 ENNJ31_UMA CPU AMD TurionX2 L510 PGA 1.6G 1M 20W CkkM AAL310 ENNJ31_UMA CPU AMD Athlon L310 PGA 1.2G 1M Dual Core...
  • Page 184 Brand Type BOM_Name Description SEAGATE N320GB5.4 ENNJ31_UMACkk “HDD SEAGATE 2.5”” 5400rpm 320GB ST9320325AS Wyatt SATA LF F/W:0001SDM1” TOSHIBA N320GB5.4 ENNJ31_UMACkk “HDD TOSHIBA 2.5”” 5400rpm 320GB MK3255GSX Libra SATA LF F/W:FG011J” HGST N320GB5.4 ENNJ31_UMACkk “HDD HGST 2.5”” 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W: C60F”...
  • Page 185 Brand Type BOM_Name Description SEAGATE N500GB5.4 ENNJ31_UMACkk “HDD SEAGATE 2.5”” 5400rpm 500GB ST9500325AS Wyatt SATA LF F/W:0001SDM1” TOSHIBA N500GB5.4 ENNJ31_UMACkk “HDD TOSHIBA 2.5”” 5400rpm 500GB MK5055GSX Libra SATA LF F/W:FG001J” HGST N500GB5.4 ENNJ31_UMACkk “HDD HGST 2.5”” 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/ W:C60F”...
  • Page 186 Brand Type BOM_Name Description TOSHIBA N160GB5.4 NV42_UMACckM “HDD TOSHIBA 2.5”” 5400rpm 160GB MK1655GSX Libra SATA LF F/W: FG011J” HGST N160GB5.4 NV42_UMACckM “HDD HGST 2.5”” 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/ W:C60F” N160GB5.4 NV42_UMACckM “HDD WD 2.5”” 5400rpm 160GB WD1600BEVT- 22ZCTO ML160 SATA LF F/W:11.01A11”...
  • Page 187 Brand Type BOM_Name Description N250GB5.4 NV42_UMACcwM “HDD WD 2.5”” 5400rpm 250GB WD2500BEVT- 22ZCT0 ML160 SATA LF F/W:11.01A11” SEAGATE N320GB5.4 NV42_UMACcwM “HDD SEAGATE 2.5”” 5400rpm 320GB ST9320325AS Wyatt SATA LF F/W:0001SDM1” TOSHIBA N320GB5.4 NV42_UMACcwM “HDD TOSHIBA 2.5”” 5400rpm 320GB MK3255GSX Libra SATA LF F/W:FG011J” HGST N320GB5.4 NV42_UMACcwM...
  • Page 188 NV42_UMACckM Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard Black NONE texture GATEWAY GP-4T white NV42_UMACcwM Keyboard GATEWAY GP-4T white SJV 40 Internal 14 Standard White texture GATEWAY GP-4T Black NV42_UMACkkM Keyboard GATEWAY GP-4T Black SJV40 Internal 14 Standard Black NONE texture...
  • Page 189 BRAND Type BOM_Name Description NLED14WXGAG ENNJ31_UMACkk “LED LCD LPL 14”” WXGA Glare LP140WH1-TLA2 LF 220nit 8ms 500:1” NLED14WXGAG ENNJ31_UMACkk “LED LCD CMO 14”” WXGA Glare N140B6-L02 LF 220nit 8ms 400:1” NLED14WXGAG ENNJ31_UMACkk “LED LCD CMO 14”” WXGA Glare N140B6-L02 C2 LF 220nit 8ms 400:1” NLED14WXGAG ENNJ31_UMACkk “LED LCD AUO 14””...
  • Page 190 BRAND Type BOM_Name Description HYNIX SO1GBII6 ENNJ31_UMACkk Memory HYNIX SO-DIMM DDRII 667 1GB HYMP112S64CP6-Y5 LF SAMSUNG SO2GBII6 ENNJ31_UMACkk Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663QZ3-CE6 LF HYNIX SO2GBII6 ENNJ31_UMACkk Memory HYNIX SO-DIMM DDRII 667 2GB HMP125S6EFR8C-Y5 LF 128*8 0.055um SAMSUNG SO1GBII6 ENNJ31_UMACkk Memory SAMSUNG SO-DIMM DDRII 667...
  • Page 191 BRAND Type BOM_Name Description Foxconn Fox+Con MC4Z ENNJ31_UMACkk Foxconn Conexant -Unizion 1.5_3.3v AUS 1.5_3.3V Aus T60M955.0x Foxconn Fox+Con MC4Z NV42_UMACckM Foxconn Conexant -Unizion 1.5_3.3v AUS 1.5_3.3V Aus T60M955.0x Foxconn Fox+Con MC4Z NV42_UMACcwM Foxconn Conexant -Unizion 1.5_3.3v AUS 1.5_3.3V Aus T60M955.0x Foxconn Fox+Con MC4Z NV42_UMACkkM...
  • Page 192 BRAND Type BOM_Name Description TOSHIBA NSM8XS ENNJ31_UMACkk ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633B LF W/O bezel SATA HLDS NSM8XS ENNJ31_UMACkk ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT20N LF W/O bezel SATA SONY NSM8XS ENNJ31_UMACkk ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7580S LF W/O bezel SATA PLDS NSM8XS...
  • Page 193 BRAND Type BOM_Name Description ENNJ31_UMACkk Antivirus application NIS ENNJ31_UMACkk Antivirus application NIS NV42_UMACckM Antivirus application NIS NV42_UMACcwM Antivirus application NIS NV42_UMACkkM Antivirus application NIS VGA Chip None ENNJ31_UMACkk UMA (AMD) None ENNJ31_UMACkk UMA (AMD) None ENNJ31_UMACkk UMA (AMD) None NV42_UMACckM UMA (AMD) None NV42_UMACcwM...
  • Page 194 BRAND Type BOM_Name Description Foxconn 3rd WiFi 1x2 BGN NV42_UMACkkM Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) Liteon 3rd WiFi 1x2 BGN NV42_UMACkkM Liteon Wireless LAN Atheris HB93 1x2 BGN (HM) WN6602AH Appendix B...

  • Page 195: Online Support Information

    Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 196 Appendix C...

  • Page 197: Index

    Index DIMM Modules Numerics Removing 3G Antennas Display Replacing External Module Disassembly AFLASH Utility Flowchart Antennas Removing Replacing Features Flash Utility FPC Cable Battery Removing Replacing Battery Pack FRU (Field Replaceable Unit) List Removing BIOS ROM size HDD Module ROM type Removing vendor Replacing...
  • Page 198 Replacing LCD Cable Panel Replacing Bottom LCD Failure left LCD Module PC Card Reassembly POST Codes Removing Replacing Reference Tables LCD Module Disassembly Power Board 86, 92 Flowchart Removing LCD Panel Power Button Failure Removing Power On Failure Replacing LED Board Replacing (SSD) RTC Battery Lower Cover...
  • Page 199 Other Failures Power Button Power On Touch Pad WLAN Undetermined Problems Upper Cover Removing Upper Cover Reassembly Process USB Board Removing Replacing USB Failure (Rightside) utility 25–33 BIOS Windows 2000 Environment Test Wireless Function Failure WLAN Antennas Replacing WLAN Module Removing Replacing...

Table of Contents