Malfunction Table; After-Sales Service; E Number And Fd Number - Bosch HMT84G651B Instruction Manual

Area Cleaning agents
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Seal Hot soapy water:
Clean with a dish cloth, do not scour. Do
not use a metal or glass scraper for
cleaning.

Malfunction table

Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
Troubleshooting
Error message
The appliance does not work
Three zeros flash in the display.
The appliance is not in operation. A
cooking time appears in the display.
The microwave does not work.
The food takes longer than usual to
heat up
The turntable is making a scratching
or grinding noise.
Microwave operation has been can-
celled for no apparent reason.

After-sales service

Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
Possible cause
The plug is not plugged into the mains.
Power cut
Faulty circuit breaker
Incorrect operation
Power cut
The rotary selector was accidentally pressed.
The Start button was not pressed after the set-
ting was made.
The door was not fully closed.
The Start button was not pressed.
The microwave power setting was too low.
You have placed a larger amount of food than
normal in the appliance.
The food was colder than usual.
There is dirt or a foreign object in the area
around the turntable drive.
The microwave has a fault.
ã=
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Remedy/Note
Plug the plug in
Check whether the kitchen light works.
Look in the fuse box and check that the cir-
cuit breaker for the appliance is in working
order.
Switch off the circuit breaker in the fuse
box. Reconnect it after approx.
10 seconds.
Reset the time.
Press the Stop button.
Press the Start button or clear the setting
by pressing the Stop button.
Check whether food remains or foreign
material is trapped in the door.
Press the Start button.
Select a higher microwave power setting.
Double the amount = double the cooking
time.
Stir or turn the food during cooking
Clean the roller ring and recess in the
cooking compartment.
If this fault occurs repeatedly, please call
the after-sales service.
E no.
After-sales service O
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
FD no.
11