Customer Care - ATI Technologies X3-256 - 100-505096 FireGL 256MB AGP 4x/8x Dual DVI Graphics Card User Manual

36 Customer Care

Problem
Bus Address or
Interupt Conflicts
Customer Care
If you require further assistance with your product, the following Customer
Care options are available to you:
Service
Online
Telephone
US & Canada
Possible Solution
• It is necessary to ensure that the I/O and memory
addresses reserved for the graphics board are not
used by other hardware devices.
• The integrated on-board VGA controller of your
FireGL™ card uses the following addresses (hex):
I/O Address:
Standard VGA I/O: 3B0-3DF
Memory Addresses:
Video RAM: A000-BFFF
Video ROM: C000-C7FF
Note: You cannot change the addresses of your
FireGL™ card. In case of an address conflict, try to
modify the I/O address of the add-on card that causes
the conflict.
• To support the special graphics processor on the
FireGL™ card, the system BIOS should automatically
assign a system interrupt to the slot where the card is
installed. However, there may be problems if your
graphics card does not receive an interrupt or a
system interrupt is used for more than one device. In
case of problems check the system configuration utility
of your operating system for the interrupt assignments.
Access
ati.com/online/
customercare
1-866-284-2093
Additional Info
• Always available.
• Complimentary.
• 9:00AM - 7:00PM EST.
Monday to Friday.
• Complimentary for registered
users.
• Toll-free.