Samsung SGH-E700 Manual page 128

of any period under clause 8.1 calculated from the day
your phone was first registered on the Orange network.
11.6 In the event you switch from a pay monthly service plan
inclusive of Orange Care to a pay as you go service plan
Orange Care will automatically cease.
11.7 In the event that you wish to switch from a pay monthly
service plan for which Orange Care has been purchased
as an optional extra, Orange Care will automatically cease
but in such event you will not be entitled to any refund of
premiums paid.
12 Claims
12.1 To make a claim under this insurance you should call
from your Orange phone or
phone if you are a pay monthly customer. Pay as you go
customers with optional Orange Care can call
your Orange phone or
phone. Business customers can call
phone or 07973 100 158
Alternatively, write to Orange Insurance, Senhouse Road,
Darlington, DL1 4YG. Your claim will be handled fairly and
promptly.
12.2 In certain circumstances, particularly where there is a
dispute over your claim Orange may refer the matter to
independent Chartered Loss Adjusters for investigation and
review.
13 Complaints
13.1 If you have any queries or complaints regarding this
insurance you should in the first instance address this to
Orange. Call
150 from any other phone. Pay as you go customers can
call 451 from their Orange phone or
any other phone. Business customers can call
their Orange phone or
07973 100 150
07973 100 451
from any other phone.
150 from your Orange phone or
07973 100 158
13.23
from any other
451 from
from any other
158 from their Orange
07973 100
07973 100 451
158 from
from any other
150
from