Samsung SGH-E700 Manual page 120

3.3 Orange will arrange repair or replacement on behalf of the
insurers.
3.4 Lost, stolen or damaged antennas will be
repaired/replaced, where appropriate, free of charge once
only.
3.5 You or any authorised user of the phone must at all times
act with due care in looking after the phone and take all
reasonable precautions to safeguard it against loss, theft or
damage. An authorised user is the Orange registered
customer, other users officially notified to Orange by the
customer and authorised by Orange, the registered
Customer's spouse/partner, members of his/her immediate
family all of whom would normally reside at the registered
customer's address and employees of the registered
customer who use the phone with permission of the
customer. For the purposes of this insurance 'registered'
means you must provide an IMEI and SIM number for
each phone you own.
Exclusions
4
4.1 A replacement or repair will not be provided under the
terms of the insurance where the loss or damage is
caused by or consists of:
4.1.1 normal wear and tear or deterioration, depreciation,
rusting or oxidisation, atmospheric or climatic
conditions or other gradually operating cause;
4.1.2 confiscation or detention;
4.1.3 improper maintenance, repair or modification;
4.1.4 defective materials or workmanship covered by the
manufacturer's warranty;
4.1.5 breakdown of or interruption to the network service;
4.1.6 loss of use or consequential loss of any kind;
4.1.7 cosmetic damage which does not impair the normal
functions of the phone;
4.1.8 loss of or theft of items left unattended in a public
place;
13.15