Konica Minolta magicolor 4750EN/4750DN User Manual page 233

Symptom
Printing from
a USB mem-
ory device is
not possible.
Printing
takes too
much time.
Blank pages
come out
during print-
ing.
9-26
Cause
The file format (file
extension) is not one
that can be printed.
MEMORY DIRECT
for the printer is set to
.
DISABLE
A public user is not
specified for user
authentication.
Encrypted USB mem-
ory devices are used.
The printer is set to a
slow printing mode
(for example thick
stock).
The printer is set to
Energy Saver mode.
The job is very com-
plex.
The printer memory is
insufficient.
A toner cartridge for a
different region or an
unapproved genuine
toner cartridge is
installed (
INCOR-
RECT TONER X
displayed in the mes-
sage window).
One or more of the
toner cartridges are
defective or empty.
The wrong media is
being used.
Solution
Only files with the format (extension)
for JPEG, TIFF, XPS or PDF can be
printed.
Change the setting for
MENU/MEMORY DIRECT
.
ENABLE
Contact the printer administrator.
Encrypted USB memory devices are
not supported.
It takes more time to print on special
media. When using regular paper,
make sure that the media type is set
properly in the driver.
It takes time for printing to start in
Energy Saver mode.
Wait. No action needed.
Add more memory.
Install a correct KONICA MINOLTA
toner cartridge approved for your spe-
cific printer.
is
Check the toner cartridges. The image
will not print if one or more cartridges
are empty.
Check that the media type set in the
driver matches the media loaded in the
printer.
Solving Other Problems
INTERFACE
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