Troubleshooting; Product Registration And Support; Basic Functioning - NETGEAR XAV2501 - Powerline AV Ethernet Adapter User Manual

This chapter provides information about troubleshooting your XAV2501 Powerline AV+ 200
Adapter.

Product Registration and Support

Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to
register your product at http://www.NETGEAR.com/register. Registration is required before you
can use our telephone support service. Registration via our website is strongly recommended.
The Resource CD provides a listing of the regional customer support information, and product
updates and web support are available at: http://www.netgear.com/support.

Basic Functioning

After you turn on power to the XAV2501 devices, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 10 seconds, verify that:
a. The power light is solid green.
b. The Powerline LED is lit.
c. The Ethernet light on the Powerline AV+ 200 Adapter lights or blinks
v1.0, December 2009
Appendix B

Troubleshooting

B-1