Before Asking For Repairs - Eclipse AVN5495 Owner's Manual

Before asking for repairs

Slight differences in operation can sometimes be mistaken for mulfunctions, so check the
following table before requesting any repairs.
If the following fail to solve the problem, contact your local retailer.
Symptom
The map does not move even
when driving.
The vehicle position mark does
not appear.
The GPS mark does not appear.
Voice guidance not outputted.
Small blemishes or luminescent
spots on the monitor screen.
For a moment after turning the
engine switch ON, there is an
irregular display on the screen.
The screen is difficult to view.
The vehicle position mark
appears on a spot different from
the present location.(The
vehicle position mark is
misaligned.)
There is distortion or noise on the
map screen
Possible reason
Is the display showing a screen
other than the present location
screen?
Is the display showing a screen
other than the present location
screen?
Is the device in a situation where
GPS data cannot be utilized?
Is the "Auto voice guidance" set to
Off
?
Is the guidance paused?
Is the guidance volume turned
down (voice OFF)?
This phenomenon is characteristic
of liquid crystal panels.The liquid
crystal panel is make with high-tech
precision and has 99.99% or more
effective imaging. However, there
may be 0.01% image loss or lights
continuously turned on.
In cold weather, the liquid crystal
panel's backlight features may emit
light unevenly.
Are the contrast and brightness
correctly adjusted?
The vehicle position mark may
be misaligned depending on
satellite conditions or vehicle status
(road conditions and driving
style).Also, the vehicle position
mark may be misaligned if driving
on a newly constructed road or on
a road with a shape different to that
recorded in the map data.
Is a device that generates electrical
interference being used near the
unit?
Example of devices that emit high
voltage:
Ionizers
Example of devices that emit
electrical noise:
Cell phones or other wireless
devices
Corrective action
Display the present location
screen. (See page 28)
Display the present location
screen. (See page 28)
Move the vehicle to an area free of
obstructions or remove any objects
placed on the GPS antenna.
On
Touch for "Auto voice
guidance" in setup.
If the route guidance is paused,
resume guidance. (See page 113)
Turn up the volume. (See page 27)
This is not a defect, so please use
the deck in this condition.
This condition stops in a few
minutes as the backlight warms up.
Adjust the contrast and brightness.
(See page 22)
Continue driving and the present
location will be automatically
corrected using map matching and
GPS data.(In some cases, this may
take several minutes.) If GPS data
is not used and the present location
is not automatically corrected, stop
the vehicle in a safe area and
correct the present location. (See
page 169)
Keep such devices as far away as
possible from the unit. If a device
continues to cause interference,
refrain from using it.
183