Western Digital My Book WDBAAG0010HCH User Manual
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Western Digital My Book WDBAAG0010HCH User Manual

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Summary of Contents for Western Digital My Book WDBAAG0010HCH

  • Page 1 ® My Book for Mac ® User Manual...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

  • Page 3: Table Of Contents

    Table of Contents WD Service and Support ........ii Accessing Online Support .
  • Page 4 Locking and Unlocking Your Drive ......26 Password Protecting Your Drive..........26 Unlocking Your Drive .
  • Page 5 Appendix ..........54 Regulatory Compliance .

  • Page 6: About Your Wd Drive

    About Your WD Drive Welcome to your My Book™ for Mac external hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software and drive lock security protection.

  • Page 7: Kit Contents

    Planet friendly - We designed a small box from recycled materials to minimize waste. We encourage you to recycle it. Ready to plug-and-play with Macs - Formatted for compatibility with all Mac OS X operating systems. Support for multiple devices - One installation of the software supports up to three WD devices (My Book and/or My Passport drives) shipped with WD SmartWare software.

  • Page 8: Format

    Format Your My Book for Mac drive is preformatted as a single HFS+J partition for Mac OS X operating systems. If you wish to use this drive with a Windows system, see “Using the Drive with Windows” on page 45 and “Troubleshooting” on page 52. Physical Description Views Figure 1.

  • Page 9: Indicators

    Indicators Power/Activity LED. The power/activity LED is on the center of the front panel of the drive. It indicates the drive’s power state and activity. The LED indicator functions as shown in the table below. Appearance On steady Fast flashing (for approx. 3 times per second) Slow flashing (approx.

  • Page 10: Registering Your Wd Product

    Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: • Do not drop or jolt the device. • Do not move the device during activity.

  • Page 11: Connecting The Drive And Getting Started

    Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting and installing the drive on your computer. It includes the following topics: Connecting the Drive Installing on a Mac OS X Tiger/Leopard/Snow Leopard Getting Started With WD SmartWare Software WD SmartWare Overview WD SmartWare Home Screen Viewing the Info/Online Help Topics...

  • Page 12: Installing On A Mac Os X Tiger/Leopard/Snow Leopard

    Depending on your region, you may need to change to the power adapter, as illustrated below. EU/KO US/JA/TW Installing Removing Installing on a Mac OS X Tiger/Leopard/Snow Leopard The following topic provides directions on installing the drive for the first time. Note: If you have reformatted the drive for use on Windows, see “Installing on Windows XP”...
  • Page 13 2. Mac OS X Leopard and Snow Leopard only: A message asks whether you want to use the My Book drive to back up with Time Machine. • If you do not want to use the Time Machine backup software, click Cancel. •...

  • Page 14: Getting Started With Wd Smartware Software

    Getting Started With WD SmartWare Software After you select either Back Up Files, Set Up Drive, or Retrieve a backup, the software will guide you through a simple two-step WD SmartWare software installation process. If a newer version of software is available the system will automatically alert you. WD highly recommends using the latest version of software, especially on a new installation.
  • Page 15 MY BOOK FOR MAC USER MANUAL Figure 5. Initial Drive Settings Screen Figure 6. Home Screen CONNECTING THE DRIVE AND GETTING STARTED – 10...

  • Page 16: Wd Smartware Overview

    WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. • Protect your data automatically—Automatic, continuous backup instantly makes a copy whenever you add or change a file.

  • Page 17: Viewing The Info/Online Help Topics

    Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files. •...

  • Page 18: Backing Up Your Computer Files

    Additionally, the Backup screen (see Figure 7 on page 14) provides: • Content Gauges for your computer’s disk drives, so you can see the number of files and the storage size for each content category • A Refresh View button for refreshing the Content Gauges •...
  • Page 19 Figure 7. Backup Screen In the Content Gauges for your computer’s disk drives, the categories of files that would be included in the backup if you click Run Backup are shown: • Light blue background in the Content Gauge for your computer’s hard drive represents the original files that are available for backup.

  • Page 20: Backing It All Up

    Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files. •...

  • Page 21: Advanced Backup Capabilities

    The best long-term solution would be to relegate the drive to long- term archive storage and: a. Click the Home tab to display the Home screen. b. Click the WDStore link in the WD Online box to view the Western Digital Online Store website.

  • Page 22: Selecting Specific Content To Back Up

    Selecting Specific Content to Back Up To back up some of your computer files: On the Backup screen (see Figure 7 on page 14), select Detailed View to open the backup files content box: 2. In the backup files content box: •...

  • Page 23: Changing The Backup Software Settings

    Changing the Backup Software Settings To optimize your backup, you can: • Specify the number of backup versions to keep for each file • Pause backups until your computer is idle In order to configure these backup options: Click the Settings tab to display the Settings screen (see Figure 8). Figure 8.
  • Page 24 Figure 9. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software enables you to keep up to 25 older versions of each file. If you overwrite or delete a file by accident, or want to see the file a couple of versions ago, The WD SmartWare software has a copy for you.
  • Page 25 2. Specify the number of file versions that you want to keep (from 1 to 25) in the Enter the number of backup versions to keep for each file box. 3. Click Apply to save and implement the new number of backup versions. Pausing Backups Until Your Computer is Idle.

  • Page 26: Retrieving Backed Up Files

    Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File/Folder Retrieving a Folder Retrieving All of Your Content Retrieving Files Directly from the Drive About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Book drive and either: •...
  • Page 27 MY BOOK FOR MAC USER MANUAL Figure 10. Retrieve Screen Figure 11. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES – 22...
  • Page 28 MY BOOK FOR MAC USER MANUAL Figure 12. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 13). Figure 13. Retrieve Files Selection Box RETRIEVING BACKED UP FILES –...

  • Page 29: Retrieving A Folder

    5. Navigate through the folder structure to find the content of interest. Also, you can use the search box by typing the name (or partial name) of the file or folder you are looking for: • Click the appropriate file category button to list the files by category: Pictures Music Movies...

  • Page 30: Retrieving Files Directly From The Drive

    Retrieving Files Directly from the Drive Using the WD SmartWare Retrieve feature is the best way to find backed up files and copy them to your computer’s hard drive. You can, however, also use the file management functions of your operating system to: •...

  • Page 31: Locking And Unlocking Your Drive

    Locking and Unlocking Your Drive This chapter includes the following topics: Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing Your Password Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to be able to access your content on the drive.
  • Page 32 MY BOOK FOR MAC USER MANUAL Figure 14. Drive Settings Screen 3. Click Security to display the Set Security dialog: 4. Type your password in the Choose a password box. 5. Retype your password in the Verify password box. 6. Type a hint to help remind yourself of your password in the Password hint box. 7.

  • Page 33: Unlocking Your Drive

    9. Click Save Security Settings to save your password and enable password protection for your drive. CAUTION! After creating a password, the drive remains unlocked for as long as you continue your current work session. Then, the WD SmartWare software: •...

  • Page 34: Unlocking Your Drive Without The Wd Smartware Software

    Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software installed, you can still access the virtual CD partition on your drive, and install the WD SmartWare software as usual. You will not be able to access the data portion of your drive.

  • Page 35: Turning Off The Drive Lock Feature

    Turning Off the Drive Lock Feature Important: After you have created a password, the drive can only be unlocked by a user logged on to the computer with administrative privileges. This is not usually possible on computers at hotels, libraries, or Internet kiosks. If you will need to use the drive on such computers, remove password protection to turn off the drive lock feature first.

  • Page 36: Managing And Customizing Your Drive

    Managing and Customizing Your Drive This chapter includes the following topics: Launching WD SmartWare Software Dismounting the Virtual CD Safely Dismounting the Drive Displaying the Status, Serial Number, and Temperature Unlocking the Drive Manually Disconnecting the Drive Safely Customizing Your Software Settings Customizing Your Drive Settings Updating Your Software Uninstalling the WD SmartWare Software...
  • Page 37 MY BOOK FOR MAC USER MANUAL • In Finder, double-click WD SmartWare in the Applications list: The WD SmartWare Home screen displays. MANAGING AND CUSTOMIZING YOUR DRIVE – 32...

  • Page 38: Dismounting The Virtual Cd

    Dismounting the Virtual CD To be sure all data has been written to the drive before you physically disconnect it, dismount the Virtual CD as well as the drive or volume. Note: There are other reasons you may want to dismount a VCD. For example, if you have more than one My Book drive with the same software connected to your Mac, multiple My Book VCD icons display on your desktop.

  • Page 39: Using The My Book Icon

    Using the My Book Icon Right-click the My Book icon Volume.” (“New Volume” will be the name you assigned to the volume.) You may hear the drive power down as the Power LED flashes 2. Wait for the drive icon to disappear from the desktop before disconnecting the drive from the system.

  • Page 40: Unlocking The Drive Manually

    Unlocking the Drive Manually There are some situations that require you to unlock the drive manually. The WD SmartWare Software is Not Available You may need to unlock the drive manually in cases such as the following: • You uninstalled the software and left the drive locked. •...

  • Page 41: Your Computer Is Woken From Sleep Mode

    Your Computer Is Woken From Sleep Mode If your computer goes into sleep mode, an unlock screen may not display when you reactivate the computer. To unlock the drive, you can use the VCD as described above or the following method. To unlock using the WD SmartWare icon: Right-click the WD SmartWare icon 2.

  • Page 42: Specifying A Different Retrieve Folder

    To customize your WD SmartWare software settings for the best possible performance with your drive, on the Software Settings screen (see Figure 9 on page 19): IF you want to . . . Change the number of backup versions to keep for each file, Enable anytime backups or inhibit them until your computer is idle, Specify a path to a different retrieve...

  • Page 43: Setting The Preferences Options

    Setting the Preferences Options When enabled, each time you reconnect your My Book drive to your computer, the Preferences options: • Display the WD SmartWare Home screen. This is the default configuration of the WD SmartWare software, and it is recommended when you routinely perform a number of backups or retrieves each day.

  • Page 44: Registering Your Drive

    To customize your drive settings for the best possible performance with the WD SmartWare software, on the Drive Settings screen (see Figure 14 on page 27): IF you want to . . . Use a password to keep others from accessing the files on your drive, Change your password, Remove password protection from...

  • Page 45: Setting The Drive Sleep Timer

    5. Type your e-mail address in the E-mail address box. 6. Select your language in the Preferred language box. 7. Select or clear the Yes, I want to receive communication... check box to specify whether or not you want to receive e-mail notifications about software updates, product enhancements, and price discount opportunities.

  • Page 46: Updating Your Software

    Clicking the Update Software button on the WD SmartWare Home screen checks for an updated version of your WD SmartWare software. Then, if an update is available, your Internet connection opens the Downloads page of the Western Digital Service & Support website.
  • Page 47 MY BOOK FOR MAC USER MANUAL 3. Double-click the WD SmartWare Uninstaller icon. A Western Digital pop-up screen appears: 4. Click Remove. MANAGING AND CUSTOMIZING YOUR DRIVE – 42...

  • Page 48: Checking Drive Health

    Checking Drive Health The data files on your My Book drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. Run one of the following tests if you are concerned that your drive is not operating properly: Diagnostic Tool Quick S.M.A.R.T.
  • Page 49 2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test MY BOOK FOR MAC USER MANUAL CHECKING DRIVE HEALTH – 44...

  • Page 50: Using The Drive With Windows

    Using the Drive with Windows The My Book drive that you purchased is preformatted as a single HFS+J partition for compatibility with Mac OS X operating systems. If desired, you can reformat it to NTFS for compatibility with Windows operating systems. (You can also reformat a Windows drive to HFS+J.) This chapter includes the following topics: Reformatting the Drive...

  • Page 51: Installing On Windows Xp

    Open My Computer. The WD SmartWare CD drive is listed under Devices with Removable Storage. b. Double-click the WD SmartWare virtual CD. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Book drive.

  • Page 52: Installing On Windows Vista/Windows 7

    The Welcome to WD SmartWare screen displays. If Flash Player is installed on your computer, the screen is animated: 3. Continue to “Getting Started With WD SmartWare Software” on page 9. Installing on Windows Vista/Windows 7 After you physically connect the drive as shown in Figure 3 on page 6, two or three screens may pop up, depending on your computer setup.
  • Page 53 3. If Autorun (AutoPlay) is disabled on your computer: a. In the Found New Hardware screen (see Figure 16 on page 47), click Cancel. a. Open My Computer. The WD SmartWare CD drive is listed under Devices with Removable Storage. MY BOOK FOR MAC USER MANUAL...

  • Page 54: Managing The Drive On Windows

    b. Double-click the WD SmartWare virtual CD. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Book drive. The VCD displays on your desktop and behaves just like a physical CD. To view the contents of the VCD, such as the documentation and some extra programs, right-click and select Open.

  • Page 55: Launching Wd Smartware Software

    Launching WD SmartWare Software If WD SmartWare is running in the background, you can launch it in the following ways: • Click Start > (All) Programs > WD SmartWare > WD SmartWare. • Double-click the WD SmartWare icon Note: You can also right-click or left-click the WD SmartWare icon select WD SmartWare.

  • Page 56: Monitoring Icon Alerts

    Monitoring Icon Alerts • If the WD SmartWare icon else it is in a format that the WD SmartWare software does not understand (non- Windows format in a Windows environment). • If the WD SmartWare icon Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support.

  • Page 57: Troubleshooting

    If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed. Contact the adapter card manufacturer for installation procedures.
  • Page 58 Why won't my computer boot when I connect my USB drive to the computer before booting? Depending on your system configuration, your computer may attempt to boot from your WD portable USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit support.wdc.com and see Knowledge Base answer ID 1201.

  • Page 59: Appendix

    Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. GS Mark (Germany only) Machine noise - regulation 3.

  • Page 60: Kcc Notice (Republic Of Korea Only)

    KCC Notice (Republic of Korea only) 기종별 B급 기기 이 기기는 가정용으로 전자파적합충족을 한 기기 (가정용 정보통신기기) 로서 주거지역에서는 물론 모든 지역에서 사용할 수 있습니다. Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Environmental Compliance (China) (Pb) Kensington...

  • Page 61: Warranty Information

    MY BOOK FOR MAC USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA).

  • Page 62: Index

    Index Symbols AC power adapters 7 Accessories, optional 2 Backup about backing up files 13 files content box 17 procedure 15 screen 14 Box contents 2 Capacity gauge 4 CAUTION about erasing the drive 40 about lost passwords 26 about preventing data loss when dis- connecting 33 about your unlocked drive 28 Checking 50...
  • Page 63 Reformating the drive 45 Reformatting the drive 52 Register Drive screen 39 Registering your drive 39 Registration drive setting 39 Registration, online 5 Regulatory compliance 54 Remove drive 33 Restarting WD SmartWare software 31 Retrieve about retrieving files 21 folder, software setting 37 folder, specifying 37 procedure 21 RoHS 55...
  • Page 64 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, and My Book are registered trademarks; and My Book Essential, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

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