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2310e and 2310ei LCD Monitors
User Guide

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Summary of Contents for HP WH344AA

  • Page 1 2310e and 2310ei LCD Monitors User Guide...
  • Page 2 © 2010 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
  • Page 3: About This Guide

    About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
  • Page 4 About This Guide ENWW...
  • Page 5: Table Of Contents

    Table of contents 1 Product Features ............................1 HP 2310e/2310ei LCD Monitors ......................1 2 Safety and Maintenance Guidelines ......................3 Important Safety Information ........................ 3 Safety Precautions ..........................4 Maintenance Guidelines ........................4 Cleaning the Monitor ......................5 Shipping the Monitor ......................5 3 Setting Up the Monitor ...........................
  • Page 6 Appendix A Troubleshooting .......................... 21 Solving Common Problems ........................ 21 Getting Support from hp.com ......................22 Preparing to Call Technical Support ....................22 Locating the Rating Label ........................23 Appendix B Technical Specifications ......................24 HP LCD Monitors ..........................24 Preset Video Modes ...........................
  • Page 7: Product Features

    Product Features HP 2310e/2310ei LCD Monitors Figure 1-1 HP 2310e/2310ei LCD Monitors The HP 2310e/2310ei LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with a white LED backlight and the following features: ● Large diagonal display ●...
  • Page 8 ● Swivel adjustment ● Plug and Play capability, if supported by your computer system ● On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Portuguese) ●...
  • Page 9: Safety And Maintenance Guidelines

    Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the "Connecting the Power Cord"...
  • Page 10: Safety Precautions

    Safety Precautions ● Use only a power source and connection compatible with this monitor, as indicated on the label/ back plate of the monitor. ● Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord.
  • Page 11: Cleaning The Monitor

    Cleaning the Monitor Turn off the monitor and unplug the power cord from the back of the unit. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
  • Page 12: Setting Up The Monitor

    Setting Up the Monitor Unpacking the Monitor Unpack the monitor. Make sure all contents are included. Store the packing box. Turn off the computer and other attached devices. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation.
  • Page 13 Slide the pedestal into the slot on the base (1) and tighten the large screw on the bottom of the base (2) to secure the pedestal to the base. Figure 3-1 Assembling the Base and Pedestal Slide the monitor panel's hinge bracket into the opening on top of the pedestal. The panel will click into place when fully inserted.
  • Page 14: Connecting Monitor Cables

    Connecting Monitor Cables CAUTION: Before connecting cables to the monitor, ensure that the computer and monitor are powered off. The video source is determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the source button on the front panel.
  • Page 15: Connecting The Displayport Video Cable

    Connecting the DisplayPort Video Cable Connect one end of the DisplayPort Digital Input cable to the back of the monitor and the other end connector to the input device. A DisplayPort Digital Input cable is provided on select models only. Figure 3-4 Connecting the DisplayPort Cable (cable provided on select models only) Connecting the HDMI Cable (2310e Model Only)
  • Page 16: Connecting The Power Cord

    Connecting the Power Cord Follow all electrical and power warnings WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible.
  • Page 17: Turning On The Monitor

    Turning on the Monitor Press the power button on the computer to turn it on. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
  • Page 18: Adjusting The Swivel

    Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen. Figure 3-7 Tilt Adjustment Adjusting the Swivel The monitor allows a usable range of motion with the swivel feature. Figure 3-8 Swivel Adjustment CAUTION:...
  • Page 19: Operating The Monitor

    Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet.
  • Page 20: Front-Panel Controls

    Front-Panel Controls Control buttons are located on the bottom right of the monitor. The buttons are represented by icons that become illuminated when the bar area on the front panel is touched. Button Icon Description Source Chooses the video input source from the computer. Quick View Opens the OSD Quick View menu where you can select a viewing mode.
  • Page 21: Using The On-Screen Display (Osd)

    Using the On-Screen Display (OSD) Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To access the OSD, do the following: If the monitor is not already on, press the Power button to turn on the monitor. To access the OSD menu, press the Menu button.
  • Page 22 Icon Main Menu Options Sub-menu Options Description sRGB Sets your screen colors to adapt to the color standards used in the image technology industry. Quick View Select from the following modes: Movie Photo Gaming Text Custom (settings saved when you adjust the Brightness, Contrast, or Color in one of the other Quick View options) Custom Color...
  • Page 23 Icon Main Menu Options Sub-menu Options Description OSD Transparency Adjust to view the background information through the OSD. OSD Timeout Sets the time in seconds that the OSD is visible after the last button is pressed. The factory default is 30 seconds. Management Selects the power-management features of the monitor.
  • Page 24 Icon Main Menu Options Sub-menu Options Description DDC/CI Support Allows the computer to control some OSD menu features such as Brightness, Contrast, and Color Temperature. Select: The factory default is On. Bezel Power LED Turns the light (LED) in the Power button on and off.
  • Page 25: Identifying Monitor Conditions

    Icon Main Menu Options Sub-menu Options Description Source Control Selects the video input signal. the factory default by priority is DisplayPort, DVI, then HDMI. Selects DVI as the video input signal. HDMI (2310e model) Selects HDMI as the video input signal. DisplayPort Selects DisplayPort as the video input signal.
  • Page 26: Power-Saver Feature

    ● Check Video Cable — Indicates a video input cable is not properly connected to the computer or monitor. ● OSD Lockout — The OSD can be enabled or disabled by pressing and holding the Menu button on the front panel for 10 seconds. If the OSD is locked, the warning message OSD Lockout appears for 10 seconds.
  • Page 27: Appendix A Troubleshooting

    Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded power outlet and to the monitor.
  • Page 28: Getting Support From Hp.com

    Problem Solution No Plug and Play. In order for the Plug and Play feature of the monitor to work, you need a computer and graphic card that are compatible with Plug and Play. Check with your computer manufacturer. Check the monitor's video cable, and make sure that none of the pins are bent. Make sure that the monitor drivers are installed.
  • Page 29: Locating The Rating Label

    Locating the Rating Label The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model. The rating label is on the back of the monitor. ENWW Locating the Rating Label...
  • Page 30: Appendix B Technical Specifications

    Technical Specifications All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. HP LCD Monitors Table B-1 2310e/2310ei Specifications Specifications Display Type: TFT LCD active matrix Viewable Image Size: 58.42 cm (23.0 in.) diagonal Video Input Terminals: 2310ei: DisplayPort, DVI;...
  • Page 31: Preset Video Modes

    Preset Video Modes The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen. Table B-2 Factory Preset Video Input Modes Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 640 x 480 31.469 59.94 720 x 400...
  • Page 32: Lcd Monitor Quality And Pixel Policy

    LCD Monitor Quality and Pixel Policy Your LCD Monitor uses high-precision technology, manufactured according to high standards, to help guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to your LCD Monitor.
  • Page 33: Appendix C Agency Regulatory Notices

    Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 34: Canadian Notice

    Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product.
  • Page 35: German Ergonomics Notice

    (If applicable, a 4-digit notified body number is inserted between CE and !). Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. German Ergonomics Notice HP products which bear the "GS"...
  • Page 36: Japanese Power Cord Requirements

    and current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum of 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m).
  • Page 37: Disposal Of Waste Equipment By Users In Private Household In The European Union

    pressing the power/sleep button, receiving an input signal from an input device, receiving an input signal from a network connection with the Wake On LAN (WOL) feature enabled, etc. Additional information on the ENERGY STAR® program, its environmental benefits and the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/powermanagement.
  • Page 38: Turkey Eee Regulation

    11363-2006 11363-2006 Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur Appendix C Agency Regulatory Notices ENWW...

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2310e2310ei

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