Dell Diagnostics; When To Use The Dell Diagnostics; Starting The Dell Diagnostics From Your Hard Drive - Dell GX620 - 3.6GHz Desktop 1GB RAM 80GB Windows XP SFF User Manual

Troubleshooting Tools and Utilities

Dell Diagnostics

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this section and run the Dell
Diagnostics before you
It is recommended that you print these procedures before you begin.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
Enter system setup, review your computer's configuration information, and ensure that the device you
want to test displays in system setup and is active.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (an
optional CD also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

Turn on (or restart) your computer.
1
When the DELL™ logo appears, press <F12> immediately.
2
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your Drivers and Utilities CD (optional).
If you wait too long and the operating system logo appears, continue to wait until you see the
®
Microsoft Windows
When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
3
When the Dell Diagnostics Main Menu appears,
4
Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional)
Insert the Drivers and Utilities CD
1
Shut down and restart the computer.
2
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows
desktop. Then shut down your computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.
3
contact Dell for technical assistance.
®
desktop. Then shut down your computer and try again.
(optional).
select the test you want to
Troubleshooting Tools and Utilities
run.
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