A Program Stops Responding; A Program Crashes Repeatedly; A Solid Blue Screen Appears - Dell GX620 - 3.6GHz Desktop 1GB RAM 80GB Windows XP SFF User Manual

T
URN THE COMPUTER OFF
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then restart your computer.

A program stops responding

E
ND THE PROGRAM
Press <Ctrl><Shift><Esc> simultaneously.
1
Click Applications.
2
Click the program that is no longer responding.
3
Click End Task.
4

A program crashes repeatedly

NOTE:
CD.
C
HECK THE SOFTWARE DOCUMENTATION

A solid blue screen appears

E
NSURE THAT THE ORIGINAL INSTALLED VERSION OF
T
URN THE COMPUTER OFF
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then restart your computer.
288
Solving Problems
— If you are unable to get a response by pressing a key on your keyboard or
—
Software usually includes installation instructions in its documentation or on a floppy disk or
— If you are unable to get a response by pressing a key on your keyboard or
— If necessary, uninstall and then reinstall the program.
W XP
INDOWS IS INSTALLED ON YOUR COMPUTER