Before You Call Technical Support - Philips DVDR615/17B User Manual

M
If you have any problems using this DVD recorder, it may be caused by one of the following
reasons. You can also call the
The telephone numbers can be found in the back of this instruction manual.
You can also visit our
Have the model number (MODEL NO) and the production number (PROD.NO) ready.
The serial number (PROD. NO.) is printed on the type plate fixed at the rear of the set.
PROBLEM
in your country.
.
SOLUTION
b
Device is in initial installation mode: Switch on the TV, switch over to the DVD Recorder jack
or, if you have only connected the DVD Recorder to an antenna cable, select channel 3 or 4
on the TV.
Now the menu for language selection should appear. Read paragraph 'Initial Installation' in
'Installing your DVD Recorder'.
b
'Dealer Mode' is on: All buttons at the front of the DVD Recorder are locked.
To switch off this function:
Disconnect the DVD Recorder from the power outlet.
1
Press and hold down
2
Recorder to the power supply.
As soon as the time or '--:--' appears in the display (6 - 10 seconds), release
3
STOP h and OPEN/CLOSE J .
b
There is no power. Check the power supply.
b
A programmed recording (TIMER) is currently being made: If desired, cancel the programmed
recording (Timer) with STANDBY m .
b
There is a technical problem: Disconnect from the power outlet for 30 seconds, then connect
again.
If this doesn't help, reset your DVD Recorder to the default factory settings.
b
All the information stored in the memory (programs, time, TIMER) will be reset (deleted).
Disconnect the DVD Recorder from the power outlet.
1
Press and hold down the STANDBY-ON m button on the front of the Recorder
2
while reconnecting to the power outlet.
Release STANDBY-ON m when '
3
information stored in the memory (programs, time, TIMER) will be reset (cleared).
Read paragraph 'Initial Installation' in 'Installing your DVD Recorder'.
b
Remote control is not pointing at the device: Point the remote control at the DVD recorder.
See if the 'o(((' appears on the display briefly each time you press a remote control button. If
it does, the Recorder is receiving information from the remote correctly.
b
There is a technical problem: Take out the batteries, wait for 10 seconds, and then re-insert
them.
b
Batteries are weak: Replace the batteries.
STOP h and OPEN/CLOSE J and re-connect the
' appears in the display. All the

Before you call technical support