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Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Turn off the power management in the Windows.
•
If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact a dealer of the device.
•
If connected to a PBX, consult the PBX maintenance staff or its service company.
If the electric characteristics of your PBX are different from those of a regular
analog line, the modem will not function properly. If you connect the modem to a
digital PBX, both the modem and the PBX may be damaged.
Why can't I access the LAN?
•
Confirm the cable is properly connected to the LAN jack and the network hub.
•
Confirm the network configuration is appropriate.
•
Confirm the LAN driver is enabled in System Properties dialog box. Click
Hardware tab, then, Device Manager. Double-click Network adapters, then,
Realltek RTL8139xxxxx, and confirm Use this device (enable) is selected in Device
Usage field of General tab.
•
Confirm the user name or password is correct.
How can I detect the MAC address?
•
Follow the instructions below:
1.
Click start – All Programs – Accessories – Command Prompt.
2.
Type ipconfig/all; then, press Enter. The IP information appears.
3.
For the LAN, see the numbers of Physical Address in Ethernet adapter Local
Area Connection section. For the Wireless LAN, see the numbers of Physical
Address in Ethernet adapter Wireless Network Connection section.
4.
Type exit; then, press Enter.
T-6
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