Fujitsu FPCM23451 User Manual page 65

•
I
F YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED
ABLE TO HELP YOU MORE QUICKLY BY GIVING ADDITIONAL SUGGESTIONS OVER THE PHONE
•
D
O NOT RETURN A FAILED NOTEBOOK TO YOUR SUPPLIER UNTIL YOU HAVE TALKED TO A SUPPORT
REPRESENTATIVE
7
If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support
representative:
Toll free: 1-800-8Fujitsu (1-800-838-5487); web site: http://www.computers.us.fujitsu.com/support.
Before you place the call, you should have the following information ready so that the customer support
representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
See the Configuration Label on the bottom of your notebook for configuration and serial numbers.
.
65 - Troubleshooting Your Notebook
,
YOUR SUPPORT REPRESENTATIVE MAY BE
.