Troubleshooting - Dymo LabelManager 160 User Manual

Troubleshooting

Review the following possible solutions if you encounter a problem while using your label maker.
Problem/Error Message
No display
Poor print quality
Poor cutter performance
Printing...
Too many characters!
Exceeded maximum number of characters in buffer
Too many lines!
Exceeded maximum number of lines
Battery low
Insert cassette!
No label cassette is inserted.
Label jam!
Motor is stalled due to label jam.
How do I remove the backing from the label?
If you need further assistance, visit the DYMO Web site at www.dymo.com.
Solution

Ensure the label maker is turned on.

Replace batteries or connect the optional power adapter.

Replace batteries or connect the optional power adapter.

Ensure label cassette is installed properly.

Clean the print head. See Caring for Your Label Maker.

Replace the label cassette.
Clean the cutter blade. See Caring for Your Label Maker.
No action required. Message disappears when printing is finished.
Additional characters cannot be added.

Delete a line to fit text within the label width.

Insert a wider label cassette.
Only one line of text is allowed on 1/4" labels.
Up to two lines of text are allowed on 3/8" and 1/2" labels.
Replace batteries or connect the optional power adapter.
Insert a label cassette. See Inserting and Removing the Label
Cassette.

Remove jammed label; replace label cassette.

Clean the cutter blade. See Caring for Your Label Maker.
DYMO labels have an easy-to-peel split back.
Locate the split on the label backing.
1
Gently pinch the label length-wise, folding
2
toward the printed side of the label. The label
backing will separate.
Carefully peel away the backing from the label.
3
10
Split backing