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Canon iP4200 - PIXMA Photo Printer Service Manual

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PIXMA iP4200

SERVICE MANUAL

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QY8-13A9-000
COPYRIGHT©2005 CANON INC. CANON PIXMA iP4200 072005 XX 0.00-0
 
Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the information
necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual
covers information applicable in all regions where the product is sold. For this reason, it may contain information that is
not applicable to your region.
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  Summary of Contents for Canon iP4200 - PIXMA Photo Printer

  • Page 1: Service Manual

      Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
  • Page 2 When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition. The following do not apply if they do not conform to the laws and regulations of the region where the manual or product...
  • Page 3 I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA iP4200: Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA iP4200 Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP4200 Part 3: Appendix Block diagrams and pin layouts of the PIXMA iP4200 Reference:...
  • Page 4: Table Of Contents

    II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1.
  • Page 5: Part 1 Maintenance

    Part 1 MAINTENANCE...
  • Page 6: Maintenance

    1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time Destination At logic board replacement To set the destination. 1 min. None. settings Perform in the (EEPROM service mode.
  • Page 7: Customer Maintenance

    Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not re-adjustable. The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.
  • Page 8: Product Life

    1-3. Product Life (1) Printer Specified print volume (I) or the years of use (II), whichever comes first. (I) Print volume PIXMA iP4200: 18,000 pages Black 1,500 character pattern 8,300 pages Color A4, 7.5% duty per color pattern 5,400 pages A4, photo, borderless printing 400 pages 4 x 6, photo, borderless printing...
  • Page 9: Special Tools

        Black text:  When printing the Canon standard pattern (1,500 characters per page) on A4 size plain paper, with the default settings in the Windows XP driver, using Word 2003. Color chart:  When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with the default settings in the Windows XP driver, using Photoshop 7.0.
  • Page 10: List Of Error Display / Indication

    2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2-1. Operator Call Errors (by Alarm LED Blinking in Orange) Alarm Error [Error code] Solution Remarks blinking...
  • Page 11 Close the inner cover, and press the 6 times Inner cover open. [1841] Resume/Cancel button. Inner cover open during printing Close the inner cover, and press the Resume/Cancel button. on paper. [1846] Inner cover open during printing Close the inner cover, and press the on paper (print continuable).
  • Page 12: Service Call Errors

    Resume/Cancel button, the automatic print is incorrect. head alignment will not be re-done. The remaining ink amount An ink tank which has once been empty is Printing with a 13 times unknown. [1683] installed. Replace the applicable ink tank once-empty or with a new one.
  • Page 13 - Logic board ass'y (QM2-2670) 5 times ASF (cam) sensor error [5700] - Sheet feed unit (QM2-2211) 6 times Internal temperature error - Logic board ass'y (QM2-2670) [5400] 7 times Waste ink absorber full - Ink absorber kit (QY5-0146) [5B00] 8 times Print head temperature rise - Print head (QY6-0059)
  • Page 14: Warnings

    2-3. Warnings Printer (no LED indications): Displayed warning Remarks Low ink Status indication only. Print head temperature rise If the print head temperature is high when the access cover is opened, the warning is displayed When the print head temperature falls, the warning is released. Protection of excess rise of the print If the print head temperature exceeds the specified limit, a Wait is head temperature...
  • Page 15 - print head , or - logic board ass'y remove foreign material from the purge unit caps, if any, or replace the purge unit. Printing is faint, or white lines Remove and re-install the print head, appear on printouts even after print or replace the head cleaning.
  • Page 16 *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0146) when replacing the logic board ass'y. [See Section 3-3.
  • Page 17: Repair

    3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Notes on replacement Adjustment / settings Operation check Logic board ass'y - Before removal of the logic - EEPROM information After replacement: board ass'y, remove the print QM2-2670 1.
  • Page 18 Purge unit: QM2- secure the waste ink tube to 1. To protect the waste ink case unit, the tube 2208 the waste ink tube holder. tube from being pinched conditions are not visible. when reassembling the For confirmation of the Waste ink tube: QC1- printer unit chassis into tube conditions, perform...
  • Page 19 To the top <Part 1: 3. REPAIR, 3-1> 1-14...
  • Page 20: Special Notes On Repair Servicing

    3-2. Special Notes on Repair Servicing (1) External cover removal (I) Release the 2 hooks on the rear side of the printer (indicated by the blue circles). (II) Release the hooks on the left and right side of the main case (indicated by the blue circle). (III) While inserting the flat-blade screwdriver in the slots on the left and right sides of the printer front shown in the figures below, release the hooks to remove the main case from the bottom case.
  • Page 21     (2) Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke. (I) Logic board ass'y wiring 1-16...
  • Page 22 (II) Paper feed motor side wiring (3) Printer unit and bottom case unit assembly In assembling the printer unit chassis into the bottom case unit, be cautious of the following points to protect the waste ink tube from being pinched: (I) At replacement of the platen unit (QM2-2202), purge unit (QM2-2208), waste ink tube (QC1-6458), or waste ink tube holder (QC1-6460), fix the waste ink tube to the printer chassis and waste ink tube holder with tape (at 2 locations).
  • Page 23 (II) After securing the waste ink tube with tape, be careful not to damage the tube in installing the printer unit chassis in the bottom case unit. With the units assembled, the tube conditions are not visible. To confirm the tube is free from damage, perform the manual purging 3 or 4 times, and confirm that no strange noise is heard.
  • Page 24: Adjustment / Settings

    3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below).
  • Page 25 1-20...
  • Page 26 2) CL base / CL gear     3) PR shaft / LF roller bushing       To the top <Part 1: 3. REPAIR, 3-3 (1) to (2)> 1-21...
  • Page 27 (3) Waste ink counter setting When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (ink absorber kit). The standard amount for waste ink absorber replacement is given in the table below.
  • Page 28: Destination Settings

    setting). 3 times Paper feed roller cleaning 4 times Automatic print head alignment Set a sheet of plain paper (A4 or letter) in the ASF. 5 times Bottom plate cleaning Fold a sheet of plain paper (A4 or letter) in half crosswise, then unfold and set it in the ASF with the folded ridge facing down.
  • Page 29 according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.) Time(s) LED indication Function Remarks 0 times Green (Power) When the print head is not installed, the Power off...
  • Page 30 6 times Green (Power) Asia Supported 7 times Orange (Alarm) China Supported 8 times Green (Power) Taiwan Supported   9 times Orange (Alarm) Return to the menu selection Note: After setting the destination, confirm the model name and destination in service test print or EEPROM information print.
  • Page 31: Verification Items

    3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) iP4200: Model name JPN: Destination Vx.xx: ROM version USB (xxxxxx): USB serial number FA = xx xx xx: Reserved for plant use...
  • Page 32 <Service test print sample> (2) EEPROM information print <How to read EEPROM information print> Print sample: iP4200 JPN V1.04 IF(USB2=1) D=004.5 ST=2005/05/27-18:30 ER(ER0=1000 ER1=5100) LPT=2005/06/09-09:09 PC(M=002 R=000 T=001 D=009 C=009) CLT(BK=2004/09/27-18:30 CL=2001/09/27-18:30) CH=00002 CT(PBK=040 BK=020 Y=109 M=012 C=113) IS(PBK=1 BK=0 Y=1 M=1 C=1) P_ON(S=00009) A_REG=1 M_REG=0 UR(A(BKoe)=000 B(Coe)=000 C(Moe)=000 D(SCoe)=000 E(SMoe)=000 F(PBKoe)=000 G(CLbi)=000 H(SCLbi)=000 I(C-SC)=000 J(M-SM)=000 K(BK-CL)=000...
  • Page 33   WP=0024 CDIN(LG=001 PB=000) MSD(015) PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) UCPAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) BPPAGE(All=00083 BSSP=00003 PC=00000) CDPAGE(All=000) EDGE=00083 L=00000 CDR=00000 CDRP=(-00005,-00029) CDRS=(000) LM=(ASF_R:00 UT_F:00 UT_R:00) Head TempBK=18.5 Head TempC=17.5 Env Temp=30.0 FF(3F 3F 3F)  ...
  • Page 34: Printer Transportation

    4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised. 2) Keep the print head and ink tanks installed in the carriage.
  • Page 35: Part 2: Technical Reference

    Part 2 TECHNICAL REFERENCE...
  • Page 36: New Technologies

    1. NEW TECHNOLOGIES (1) New ink tank system (PGI-5, CLI-8) An LED is installed in each ink tank. By the LED indication, wrong installation of the ink tanks will be prevented, and the remaining ink level can be visually recognized with the ink tanks seated in the carriage. The combination of the new pigment-based black ink with higher resistance against bleeding or marker pens and the new dye-based inks with higher photo quality and weather resistance makes the new ink system strong in both photo and text printing.
  • Page 37: Cleaning Mode And Amount Of Ink Purged

    2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing (when the cleaning flag is on), except in the following cases: - Cleaning on arrival: Performed when the access cover is closed.
  • Page 38 If 2,160 to 4,320 hours have elapsed since Timer cleaning - 8 1.58 (Black) the previous Black/Color cleaning till the (All in sequence) 1.00 (Color) start of the next printing. Timer cleaning - 9 1.58 (Black) If 4,320 to 8,640 hours have elapsed since (All in sequence) 1.00 (Color) the previous Black/Color cleaning till the...
  • Page 39: Print Mode

    3. PRINT MODE 3-1. Resolution     (1) Normal color printing   (2) Grayscale printing  ...
  • Page 40 (3) Borderless printing   (4) Duplex printing   (5) Camera Direct printing   To the top <Part 2: 3. PRINT MODE>...
  • Page 41: Faq (Problems Specific To The Ip4000 And Corrective Actions)

    4. FAQ (Problems Specific to the iP4200 and Corrective Actions) Possible call or No. * Function Phenomenon Condition Cause Corrective action complaint Skewed paper - Paper feeding from Due to its Change the paper - Paper feeds at feeding the cassette, Photo mechanism, feeding method an angle.
  • Page 42 as A4) is printed. paper is absorbed 2. If soiling on the by the platen's ink - With Photo Paper paper still absorber. Absorbed Plus Double Sided remains after 3 ink may attach to or postcards, the times of the platen rib(s) phenomenon is Bottom plate after several dozen...
  • Page 43 the auto sheet feeder, manually print each side of paper. - PP-101D, PP-101, When multiple Set only a single PR-101, SG-101, sheets of paper are sheet of paper in etc. set, the back side of the auto sheet Print paper being picked feeder.
  • Page 44                        *3: How to prepare and set the ASF sub-roller cleaning sheet: 1) Fold a sheet of plain paper lengthwise in half.    ...
  • Page 45 2) Fold the paper at approx. 60 mm from the end, and fold the folded end in half backward, as shown below.     3) Moisten the folded end portion (indicated by the blue circle in the figure below) using a wipe, and set the paper in the ASF so that the moistened edge of the paper contacts the 2 sub-rollers.
  • Page 46 * Occurrence level: A: The symptom is likely to occur frequently. (Caution required) B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage. C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.  ...
  • Page 47: Part 3 Appendix

    Part APPENDIX...
  • Page 48: Block Diagram

    1. BLOCK DIAGRAM 1-1. PIXMA iP4200 To the top <Part 3: 1. BLOCK DIAGRAM>...
  • Page 49: Connector Location And Pin Layout

    2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y CN101 Not used CN201 (Print head 1/2 [Carriage unit]) Signal name Function Input / Output AB_PWR AB power supply AB_DATA AB data signal AB_PWR AB power supply AB_CLK AB CLK signal LOGIC_GND Logic GND H_D3...
  • Page 50 H_EEPROM_SK Head EEPROM serial clock signal H_D10 Head data (SM2) LOGIC_GND Logic GND H_CLK Head data transfer clock signal H_EEPROM_DIO Head EEPROM data signal H_D12 Head data (SC2) H_D6 Head data (PBK1) LOGIC_GND Logic GND CR_ENCB CR encoder phase B LOGIC_GND Logic GND CR_ENCA...
  • Page 51 CN301 (AC adapter) Signal name Function Input / Output Head power supply H2_GND Head GND Head power supply H1_GND Head GND Motor power supply M_GND Motor GND PW_CONT Power supply control signal CN302 (USB I/F) Signal name Function Input / Output SNS_USB USB: VBUS power supply sense USB: D- signal...
  • Page 52 PF_ENCA PF encoder phase A VSEN_3.3V Power supply for sensor 3.3V PF_ENCB PF encoder phase B   CN403 (Operation panel ass'y) Signal name Function Input / Output 1 RESUME_SW Resume key switch 2 LED_BIN1 Bin 1 LED display 3 LED_RESUME(ORANGE) Resume LED display 4 LED_BIN2 Bin 2 LED display...
  • Page 53 CN501 (Motor multi harness) Signal name Function Input / Output CR_M CR motor + CR_MN CR motor - PF_MN PF motor - PF_M PF motor + AP_M AP motor + AP_MN AP motor - LF_M LF motor + LF_MN LF motor -  ...
  • Page 54: Carriage Board (Print Head Connector)

    2-2. Carriage Board (Print Head Connector) Signal name Function Input / Output 1, 2 A_GNDH Head GND HD2_C1 Head data C1 HD8_Y1 Head data Y1 Logic GND HD6_PBK1 Head data PBK1 7, 8 B_GNDH Head GND HD3_SC1 Head data SC1 HD5_SM1 Head data SM1 HD4_M1...
  • Page 55 HD13_C2 Head data C2 B_VH_16V Head drive power supply 16V 33,34 A_VH_24V Head drive power supply 24V HVDD_3.3V Head logic power supply 3.3V ROM_SK Head EEPROM serial clock signal ROM_DIO (I) Head EEPROM data signal DIA1 Diode sensor anode 1 Head drive power supply 24V B_VH_24V Head drive power supply 24V...
  • Page 56: Pixma Ip4200 Specifications

    PIXMA iP4200 Specifications <Printer> Type Desktop serial color bubble jet printer Paper feeding method Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing Resolution 9,600 x 2,400dpi (Max.) - 4 x 6, borderless printing: Approx. 51 sec. (standard mode, PP-101, Full Page SCID No. - Camera Direct Printing: Approx.
  • Page 57 detection Available (automatic detection by optical method and dot count, enabled at default) Paper type detection Not available Available (automatic or manual alignment via driver utilities, or the Resume/Cancel button Print head alignment in Camera Direct Printing, automatic alignment at default) *1: Only for CD / DVD printing supported regions <Print head>...