AT&T EL42208 - 5.8GHz Dual Handset Answering System User Manual page 52

Appendix C
Troubleshooting
I cannot dial
out.
There is noise
or interference
during a
telephone
conversation.
My calls fade
out or cut in
and out when
I am using
the cordless
handset.
• First, try all the suggestions in The telephone does not
ring when there is an incoming call, on the previous
page.
• Make sure there is a dial tone before dialing. It is
normal if the cordless handset takes a second or two to
synchronize with the telephone before producing a dial
tone. Wait an extra second before dialing.
• Make sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area.
Refer to the Dial mode section of this user's manual
(page 11) to set the dial mode.
• If the other telephones in your home are having the same
problem, the problem is in the wiring or local service.
Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television,
radio, or other appliances may cause the telephone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless handset
before dialing, or dialing from another room in your
home with less background noise.
• The handset may be out of range. Move it closer to the
telephone base.
• Appliances or other cordless telephones plugged into
the same circuit as the telephone base can cause
interference. Try moving the appliance or telephone
base to another outlet.
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers,
cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• Microwave ovens operate on the same frequency as
your telephone. It is normal to experience static on your
telephone while the microwave oven is operating. Do
not install this telephone in the same outlet or near a
microwave oven.
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