Samsung WF350ANP/XAA Technical Information
Trouble shooting guide (user manual) (ver.1.0) (english)
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Also See for WF350ANP/XAA:
- User essential manuals (2 pages) ,
- User manual (120 pages) ,
- Technical information (25 pages)
Table of Contents
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• Due to possibility of personal injury or property damage, always contact an authorized
technician for servicing or repair of this unit.
• Refer to Service Manual for detailed installation, operating, testing, troubleshooting, and
disassembly instructions.
All safety information must be followed as provided in Service Manual.
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WASHING MACHINE
Technical Information
CAUTION
WARNING
Code No. : DC68-02834A-02_EN
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Table of Contents
Troubleshooting
Related Manuals for Samsung WF350ANP/XAA
Summary of Contents for Samsung WF350ANP/XAA
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Page 1: Washing Machine
WASHING MACHINE Technical Information • Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit. • Refer to Service Manual for detailed installation, operating, testing, troubleshooting, and disassembly instructions. CAUTION All safety information must be followed as provided in Service Manual. -
Page 2: General Error Function
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. GENERAL ERROR FUNCTION Error Diagnostic Code Description Corrective Action Code Error Image The water level fails to drop below Go to “... - Page 3 ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. error Diagnostic Code Description Corrective Action code Error Image Door is detected as open while it is Go to “Quick Test Mode”...
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Page 4: Quick Test Mode
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TEST MODE Test Mode: Quick Test Mode Power Off State Each Test Mode for the Squall is as follows in the EEPROM Clear Mode Special Test Mode... - Page 5 ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Quick Test Mode: . All LED’s light up and it sends out Beep Sound when it enters into the Quick Test Mode.
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Page 6: Eeprom Clear Check
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. EEPROM Clear Check Definition of EEPROM Clear Mode: EEPROM Clear Mode - EEPROM initialization. - All course/option settings are to be reset to default values after EEPROM initialization. -
Page 7: Service Mode
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Service Mode Signal + Delay Start Power On State Service Mode (Normal User Mode) 3 sec Service Mode is canceled if no key is pressed for 5 minutes before the washer operation begins. -
Page 8: Quick Spin Test Mode
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Quick Spin Test Mode Service Mode Dealy Start + Pre Wash Dealy Start + Pre Wash 3 sec While it is not in Hold Speed Mode While a cycle is not running... -
Page 9: Cycle Count Check Mode
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Cycle Count Check Mode Service Mode Signal Cycle Count Definition of Cycle Count Check Mode: - Cycle Count Check Mode is to tally up the number of washings. How to Enter: - To enter the Cycle Count Check Mode, press the Signal Key during Service Mode. - Page 10 ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Fast Time Down Test Mode Fast Time Down Service Mode Temp. Test Mode Definition of Fast Time Down Test Mode: - Fast Time Down Test Mode is to forward the program to the next cycle stage.
- Page 11 ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Board Input Test Mode Service Mode Spin Key Board Input Test Definition of Board Input Test Mode: - Board Input Test Mode is to displays a specified input after a key press.
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Page 12: Diagnostic Code Check Mode
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Diagnostic Code Check Mode Diagnostic Code Service Mode Pure Cycle Cycle No. Start/Pause Pressing Before making Code Signal Cycle Count Definition of Diagnostic Code Check Mode:... -
Page 13: Demo Mode
ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Demo Mode Delay Start + Signal + Spin 5 sec Demo Mode Normal User Mode While a cycle is not running Power Off Key Power Off Mode - Demo mode is entered when the Delay Start + Signal + Spin buttons are held down for five (5) -
Page 14: Troubleshooting
TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TROUBLE DIAGNOSIS - As the micom wash machine is configured of the complicate structure, there might be the service call. -
Page 15: Trouble Diagnosis
TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TROUBLE DIAGNOSIS Will Not Start • Plug the unit into the wall outlet. Check for proper voltage. •... - Page 16 TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TROUBLE DIAGNOSIS No Water Fill • Perform Quick Test Mode. Check all of Water Valves visually. (Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.) •...
- Page 17 TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TROUBLE DIAGNOSIS Wet Clothes • Unbalance due to not enough load. Put additional load. • Due to excessive suds by using general detergent. Use HE (High-Efficiency) or reduce its quantity. •...
- Page 18 TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TROUBLE DIAGNOSIS • Read Lock Switch and PCB (CN2 & CN3). (Refer to PCB Connector Check.) • Perform Quick Test Mode. Check Door Lock. Check the output voltage of Door Lock Coil. If it reads 120V, change Door Lock Switch, and if not, change PCB.
- Page 19 TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. TROUBLE DIAGNOSIS Wrong Water Temperature • Check if both of the water taps are fully open. • Make sure the domestic water heater is set to deliver water lower than 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate.
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Page 20: Troubleshooting
TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. PROBLEM CHECKING AND METHOD OF PCB - If you plug in the power cord and turn Power S/W on, memorized data is displayed. If any data is not displayed, check the followings. -
Page 21: Wiring Diagram
WIRING DIAGRAM WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. -
Page 22: Water Flow Diagram
WATER FLOW DIAGRAM WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. - Page 23 MEMO...