Download Print this page

Samsung WF350ANR/XAA Fast Track Troubleshooting

Advertisement

Quick Links

Model:
WF350ANR/XAA
WF350ANW/XAA
Quick Test Mode:
Note: This test erases all faults and memory
To enter press Soil, Signal, & Power
simultaneously with the power off.
1. All LED's light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software version.
3. After the displaying the software version, turn
Jog dial CCW until version disappears.
Press Spin to test Door Lock/Unlock circuit.
Press Temp Key (with door locked) to cycle through
the Water Valves circuit test in this order: Pre, Bleach,
Cold Main, Hot, Steam then off.
Press Soil Key to test the Heater
Press Signal Key to test the Pump
Spin Only option:
Power on, Press and hold Spin until display changes.
Press Spin to select spin time.
Press Start/Pause to start cycle, Normal Cycle 10/12
minutes, Heavy Duty Cycle 11/13 minutes, Delicate
Cycle 8 minute. Spin speed varies with cycle.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAiL
All memory will be cleared, including Fault Codes
This should be done when a new Main PCB is installed
Fabric Softener Dispenser Test:
Start Rinse and Spin Cycle. After fill is completed
remove detergent drawer, place towel below opening
and within 3 minutes the dispenser will activate
Please Note: There are two Versions of this model, verify you
are ordering the correct parts for the Version you are servicing.
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
:
Publication # tsWF350 Revision Date 08/12/2010
Service Mode:
This mode allows more detailed operation tests and
troubleshooting, to enter press Signal & Delay Start
simultaneously with the power on.
While in Service Mode (the Service Mode can be entered
while the unit is in a wash cycle) the following tests can
be performed:
Quick Spin Test = Delay Start & Pre Wash:
ates the drum motor from 0 to maximum RPM over a few
minutes. Press the Start/Pause button during the test to hold
its spinning speed up to 10 min. before going back to Quick
Spin Test Mode, return to spin with Delay Start & Pre Wash.
Cycle Count = Press the Signal button to see how many
times the unit was used.
Soft Ware # = Press the Soil Level button to see the software
version information.
Fault Code Test = Press the Pure Cycle button to view the
stored fault codes – then turn Dial to view error codes (Push
Start/Pause while the code is displayed to view the number of
cycles since the error occurred, push Start/Pause again to get
back to faults)
Peripheral (Main PCB) input Tests, enter Service Mode &
press Spin key.
1. Turn the Dial so that the Steam LED is turned on. Next,
press the Start/Pause Key. Temperature will be displayed in
Fahrenheit .
2. Turn the Dial so that the Cold/Cold LED is turned on. Next,
press the Start/Pause Key. The door switch status will be dis-
played (CL if Closed, OP if Open).
3. Turn the Dial so that the No Spin LED is turned on. Next,
press the Start/Pause Key. The door lock Switch status will be
displayed (UL if unlocked, LO if locked).
4. Turn the Dial so that the Soil Level LED is turned on. Next,
press the Start/Pause Key. The Water Frequency will be dis-
played. Empty is approx 1613.
This acceler-
1

Advertisement

loading

Summary of Contents for Samsung WF350ANR/XAA

  • Page 1 Model: Any attempt to repair a major appliance may result in personal injury and property WF350ANR/XAA damage. The manufacturer or seller cannot be responsible, nor assume any liability for WF350ANW/XAA injury or damage of any kind arising from the use of this data sheet.
  • Page 3 WF350 Washer Connector Checks CN6 (Hall Sensor) 1 AC Pwr (Blk) 1 Door Close (Blk) 1 +5 vdc (Pnk) 4 Water Temp Thermistor (Wht) 2 Power off Detection (Yel) 2 Door Open (Wht) 2 Sensor Signal (Red) 5 Water Temp Thermistor Gnd. (Org) 3 Door Lock Detection (Brn) 3 Drain Pump (Vio) 3 Sensor Signal (Blu)
  • Page 4 Test 1 Test 2 Door Lock Check Connector CN2 Pin 3 (Brown) and CN3 Pin 1 When Door is Locked or Unlocked With Power Off, the resistance (Black) there is a pulse of 120VAC for a few between CN3 Pin 1 (Blk) and Main milliseconds.
  • Page 5 Error Type Error Mode Details Check for Foreign material entering the pump or hoses. Drain Error Check to make sure the wiring harness is connected properly. Check the water pump terminal . Check for freezing Make sure to check the operating voltage. (An error occurs when Power Error under or over voltage is supplied.) Check whether a plug recepta- cle is used.
  • Page 6 Error Type Error Mode Details This can be a short or a wire disconnected to the heater circuit. This Heater Error can also be problem with the tub contacting the heater or if the wa- ter in the tub is frozen or there is no water. The error is triggered by temperatures above 145C.
  • Page 7 Water valve connections for the Detergent Drawer When using non-HE detergents, or using too much detergent for the water hardness and soil level of the clothing, over sudsing will occur. When this happens there will be leaks out of the detergent drawer and door.

This manual is also suitable for:

Wf350anw/xaa