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Customer specific TMS Files
Part of the Cisco TMS installation will consist of files added or customized by users and
administrators. These files will consist of software and images uploaded to Cisco TMS, images
created by Cisco TMS, and any templates that may be customized by an administrator. These files will
vary from a default installation so they must be backed up to perform a complete server restore. In
addition, when using multiple Cisco TMS servers, these files must be synchronized between the
different servers.
These files are located in the following directories in a default installation:
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\CiscoSettings
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\CompanyLogo
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\EmailTemplate
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\image
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Logo
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Map
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\MGCSettings
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Software
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Sound
All of these directories should be backed up as part of a regular back-up schedule in addition to the
Cisco TMS database, tmsng on the SQL Server.
To restore a Cisco TMS installation without requiring a complete server recovery, Cisco TMS can be
freshly installed from installation media and then restore the customer specific information. The
customer specific information includes the Cisco TMS database and the data files listed above.
Restoring the Cisco TMS database is covered in Section
database. Restoring the Cisco TMS customer specific files means simply restoring the directories
listed above from backup to their original location after completing the Cisco TMS installation. These
files combined with the Cisco TMS database will take a fresh installation of Cisco TMS fully back to
the backup point.
TMS Customer file synchronization
When using multiple Cisco TMS servers, the directories containing the customer specific files are not
automatically shared between the different Cisco TMS servers. For full functionality, these files must
be synchronized between the Cisco TMS servers. These files consist of:
administrator modified Cisco TMS email templates
administrator modified MCU templates (for Cisco/Rad/MGC MCUs)
user uploaded logos/graphics (templates and Cisco TMS logo)
user uploaded images for Map Monitor
user uploaded software files
These files need to be synchronized between all Cisco TMS servers for full seamless functionality.
The directories that must be synchronized are:
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\CiscoSettings
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\CompanyLogo
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\EmailTemplate
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\image
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Logo
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Map
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\MGCSettings
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Software
c:\program files\TANDBERG\TMS\wwwCisco TMS\Data\Sound
Cisco TMS redundancy configuration and overview
Cisco Customer specific TMS Files
0 Backup and Recovery of the TMS
Page 27 of 32
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