Roadside Assistance Program - Buick ENCLAVE - 2009 Owner's Manual

7-6 Customer Assistance Information
General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information ready:
•
Your name, home address, and
home telephone number
•
Telephone number of your
location
•
Location of the vehicle
•
Model, year, color, and license
plate number of the vehicle
•
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
•
Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided
•
Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
•
Lock-Out Service: Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if
®
you have OnStar . For security
reasons, the driver must
present identification before this
service is given.
•
Emergency Tow From a Public
Road or Highway: Tow to the
nearest Buick dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when the
vehicle is stuck in sand, mud,
or snow.