Troubleshooting View Transfer Server And Local Desktop Operations - VMware View Manager 4.5 Admin Manual

VMware View Administrator's Guide

Troubleshooting View Transfer Server and Local Desktop Operations

Troubleshooting tips are available for common View Transfer Server and local desktop operations.
Check-Out Fails with "No Available Transfer Server" Error
n
When users try to check out desktops, the operations fail and an error message,
, is displayed.
Server
Problems with Desktop Check-Outs After Initial Check-Out
n
Assuming that View Transfer Server is functioning properly, you might find that check-out problems
are due to View Connection Server no longer having the encryption key for files on the local machine.
Login Window Takes a Long Time to Appear
n
Under certain circumstances, after you open View Client and specify a View Connection Server instance,
the login window does not appear for 30 or more seconds.
View Transfer Server Remains in a Pending State
n
View Transfer Server is unavailable while it remains in a Pending state for an excessively long time. For
example, the Pending state might last longer than ten minutes.
View Transfer Server Fails to Enter Maintenance Mode
n
When you attempt to place View Transfer Server in maintenance mode, it remains in the Maintenance
mode pending state for an excessively long time.
The Transfer Server Repository Is Invalid
n
In View Administrator, View Transfer Server displays a status of Bad Transfer Server repository.
View Transfer Server Cannot Connect to the Transfer Server Repository
n
In View Administrator, View Transfer Server displays a status of Repository Connection Error.
View Transfer Server Fails the Health Check
n
In View Administrator, View Transfer Server displays a status of Bad Health Check. The View
Administrator dashboard displays View Transfer Server with a red down arrow.
The Transfer Server Repository Is Missing
n
In View Administrator, View Transfer Server displays a status of Missing Transfer Server Repository.
View Transfer Server Instances Have Conflicting Transfer Server Repositories
n
In View Administrator, View Transfer Server instances display a status of Transfer Server Repository
Conflict.
The View Transfer Server Web Service Is Down
n
In View Administrator, View Transfer Server displays a status of Web Server Down.
Virtual Disk of a Local Desktop Needs Repair
n
You might need to repair the virtual disk of a local desktop.
Recover Data from a Local Desktop
n
VMware View secures the virtual machine of a local desktop by encrypting all of its virtual disks. If the
virtual machine's checkout identifier is deleted from the configuration, or the session or policy files
become corrupted, you might not be able to power on or check in the local desktop. You can decrypt the
local desktop's virtual machine so that you can recover data from it.
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No available Transfer
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